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Universal's Helios Grand Hotel, a Loews Hotel

4.0 star property
Mediterranean hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for Universal's Helios Grand Hotel, a Loews Hotel

Exterior
2 bars/lounges, gastropub, lobby lounge
Restaurant
Restaurant
2 bars/lounges, gastropub, lobby lounge
Located close to Universal Epic Universe and Orange County Convention Center, Universal's Helios Grand Hotel, a Loews Hotel provides a poolside bar, a rooftop terrace and shopping on-site. For some rest and relaxation, visit the hot tub. Enjoy al fresco dining and a poolside location at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Hot tub
The current price is NZ$1,172
includes taxes & fees
2 Oct - 3 Oct

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

Celestial Suite (Dedicated Entrance to Epic Universe**)

Celestial Suite (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

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About the area

Map
8505 S. Kirkman Road, Orlando, FL, 32819

What's nearby

  • SeaWorld® Orlando - 4 min drive - 3.8 km
  • Universal Orlando Resort - 4 min drive - 4.1 km
  • Universal’s Volcano Bay - 4 min drive - 4.1 km
  • Orange County Convention Center - 4 min drive - 3.7 km
  • Universal Studios Florida - 6 min drive - 5.1 km

Getting around

  • Meadow Woods Station - 18 min drive
  • Orlando Station - 22 min drive
  • Orlando International Airport (MCO) - 30 min drive

Restaurants

  • ‪Cosmos Cafe - ‬18 min walk
  • ‪Cafe L'Air de la Sirene - ‬4 min walk
  • ‪Das Stakehaus - ‬4 min walk
  • ‪Pizza Moon - ‬3 min walk
  • ‪Le Gobelet Noir - ‬5 min walk

About this property

Universal's Helios Grand Hotel, a Loews Hotel

Upscale hotel near Universal Epic Universe
Located close to Orange County Convention Center and Universal’s Volcano Bay, Universal's Helios Grand Hotel, a Loews Hotel provides a poolside bar, a rooftop terrace and shopping on-site. For some rest and relaxation, visit the hot tub. Enjoy al fresco dining and a poolside location at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
  • Valet parking (surcharge), an electric car charging station and smoke-free property
  • A porter/bellboy, multilingual staff and a lift
Room features
All 500 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Separate sitting areas, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Secured, covered parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aurora Market
  • Bar Helios
  • Flora Taverna
  • Flora Taverna's Lobby Bar
  • Lotus Lagoon

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,425 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Lifeguards
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 39.38 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
**Valid theme park admission required

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Frequently asked questions

Does Universal's Helios Grand Hotel, a Loews Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Universal's Helios Grand Hotel, a Loews Hotel?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Universal's Helios Grand Hotel, a Loews Hotel on 2 Oct 2025 start from NZ$1,172.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal's Helios Grand Hotel, a Loews Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal's Helios Grand Hotel, a Loews Hotel?

Self-parking is available for USD 36 per night. Valet parking is available for USD 45 per night. Limited spots are available.

What time is check-in at Universal's Helios Grand Hotel, a Loews Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Universal's Helios Grand Hotel, a Loews Hotel?

Checkout is at 11:00 AM.

Where is Universal's Helios Grand Hotel, a Loews Hotel located?

Situated in Orlando, this hotel is 0.1 mi (0.1 km) from Universal Epic Universe, and within 3 mi (5 km) of Universal CityWalk and Universal Orlando Resort. Universal’s Volcano Bay and Orange County Convention Center are also within 6 mi (10 km).

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Reviews

Universal's Helios Grand Hotel, a Loews Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 54 reviews
Rating 8 - Good. 9 out of 54 reviews
Rating 6 - Okay. 2 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury hotel, with an amazing park view.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Padrísimo el hotel . Todo accesible , comida deliciosa , y habitaciones muy cómodas .
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniela De Oliveira Santos

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Aletta

Liked: Cleanliness, staff & service, property conditions & facilities
The location makes it worth every penny.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and easy access to the park.
Stayed 2 nights in May 2025

10/10 Excellent

Ivis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y bello hotel , muy conveniente estar dentro de Epic.
Stayed 2 nights in May 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Easy to access the park! Great service!
Stayed 2 nights in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. It is expensive but convenient to the new Epic Universal Studios. Dining options are limited in the hotel itself, menu in the restaurant is not the best for kids or traditional meals. Beautiful hotel though and it will stay busy due to the proximity of the park.
Stayed 2 nights in Aug 2025

6/10 Okay

keelie

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this hotel is the room with a view of Epic, fantastic! The hotel itself is quite small, felt cramped in the lobby and bar area. The roof top bar is really nice but unless you have an outside seat there is no view of the park, plus the menu was limited, nothing plant based, GF etc.
View from our room
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel the property and the surrounding area. The staff and people are really friendly.
Stayed 1 night in Apr 2025

8/10 Good

Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Very convenient if you want to visit and spend time in epic universe. Good shuttle service to other universal parks as well. Cons They should atleast provide water bottles for guests during check in or ensure the room has couple of water bottles. Rooms are not that luxurious considering the high prices that they are charging.
Stayed 2 nights in Aug 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeita

Perfeita
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a world class property
Stayed 2 nights in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and the staff were great. The issue I had is for the price, the room should have been bigger. We paid about $800 per night for a 2 queen room and it was sort of small. The distance from the bed to the wall where the TV was- was narrow. We kept having to go 1 at a time through that a space. Toilet paper was rough. The bed was very comfortable and direct and early access to Epic Universe was a plus.
2 queen room pool view. Picture is when we were leaving.
View form the room
View of hotel from Epic Universe Entrance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy way to get in and out of epic universe. Expensive but worth it for the convenience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location allowing early entry straight into Epic Universe. Beautifully furnished, comfortable room allowing us an amazing view over the park to watch the fountain show at park closing. V friendly staff. Loved every second of our stay ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2025

8/10 Good

Vilaiphone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Livia

Stayed 1 night in Jul 2025

6/10 Okay

Brent

Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Stayed 1 night in Aug 2025

10/10 Excellent

Rafael Collazo

Stayed 3 nights in Jul 2025