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"I stayed at Vinpearl for 4 nights with my family, and unfortunately, the experience did not meet expectations. The room condition was disappointing — basic maintenance issues such as a broken fridge and cupboard handles were present. Even after reporting these, they were not properly resolved, which was frustrating. Housekeeping was also inconsistent, and room service was not done to the standard you would expect from a property of this level. Communication was another challenge, as several staff members had difficulty understanding English, making even simple requests harder than they should be. Overall, the service felt quite average — there was a lack of proactive hospitality. No one checked in to ask about our stay, and there was little follow-up on the issues we raised. Food was another weak point. The Beach Bistro was underwhelming, and the Indian food options at breakfast were particularly disappointing. The only real highlight of the stay was the excellent connectivity via VinBus to VinWonders, VinSafari, and Grand World, which made getting around very convenient. Overall, while the location and connectivity are strong positives, the room quality, service standards, and food need significant improvement to justify staying here again."

"Really nice resort with private beach and excellent service, ideal for sunset"

"My favourite hotel, everything is perfect "

"ABSOUTELY THE BEST STAY BERY NICE STAFF EXTREMELY ATTENTIVE "

"The room and stay is nice BUT the breakfast situation is a complete mess, no one shows you to a table and there was dirty tables all the time not enough staff to pick the used dishes we was disgusted when asked and i had to actually speak and say it loud that this is unacceptable when we couldn’t get a table. When actually speaking to alstaff then they cleared a table, totally disorganised "

"very nice hotel too stay "

"We traveled with four kids from ages 8 to 17 and had a blast! Something for everyone and it’s easy to get around the area either by walking on the beach or catching a ride via Vinpearl. Had the most relaxing massage and facial while here too! Would definitely come back."

"Amazing staff, nothing too much trouble. Very relaxing resort, wasn’t too keen on the open aspect of the rooms, we had quite a few bugs in our room each night. Thankfully there is a mosquito net. I suppose the eco emphasis is for no unnecessary waste and too many mod cons, although a hairdryer would have been useful."

"If you are planning to go to Grand world vinwonders or the Safari. This a great option. Shuttle service from the airport was eay and convenient and getting to all these e places are super convenient as well due to the free shuttle service "