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"Staff was great and held our bags as we were really early. They did offer early check in but at 2200 yen per hour. We went and got food and came back and they were ready for us. Only thing I recommend is 3-4 towels in the room instead of two. When using the spa you need to take your own towel and I accidentally dropped mine in the shower and didn’t have a replacement in the room. Room has tea and bottled water a plus. "

"Small but they have everything you need. Clean and close to the Omiya station. "

"It was a tiny room, but very convenient since the hotel was located near the train station. Breakfast and housekeeping was included. Overall, a good experience. I would stay there again. "

"We stayed in the corner triple room for 2 nights. The room is large and clean. The condition is excellent! I like the tatami style flooring. The bathroom, toilet and sink are in separate location. So I didn't run into my family members. We had good sleep at night. The location is central with plenty of shops and restaurants nearby. Highly recommended."

"The front desk staff was very friendly and helpful. The dining staff was very efficient and continually refreshed food items on the breakfast buffet."

"The cleaning team was wonderful. Thank you for the pleasant stay."

"Room spotless, big, beautifully decorated and very soothing decor that incorporates simplistic Japanese beauty. Staff exceptional. "

"Great location for Omiya station. Clean, spacious room. Breakfast selection was very diverse and tasty. "

"This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!"