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"The room was huge and very clean "

"Everything was clean, Food was decent. Love the hot tub and the pool. It's an amazing hotel if you want to be travelling to big bear and wanting to save money from the hotels from big bear."

"Staff was extremely courteous "

"Room very clean no smell very comfortable bed"

"The room was nice very clean and the staff was excellent!!!"

"Staff was pleasant "

"Clean room, parking felt secure, air conditioning was working properly. Staff however did seem unprofessional. The lady upfront with red hair (didn’t get her name) was very unprofessional towards her colleague. Red hair lady asked a question to her colleague and when the colleague replied that her requested days were listed on the calendar (because she was busy helping to check us in) the red hair lady replied very rudely “well that doesn’t help me out much now does it”! I did not find her to be professional in that moment of being rude. "

"I wanted to give a special thank you to every staff member! Thank you a million for your assistance and welcoming spirit. We had a wonderful time and WILL be coming back undoubtedly. Shout out to Leah and Brittney and Iris! Thank you!"

"Yes"