Wyndham Hotels in Northern Illinois from NZ$177

"They don't provide a complimentary breakfast at all, the breakfast buffet that was mentioned was not opened. Everything is way overpriced for what you are getting. One of the main slides was broken down, mini golf course not opened and one of the little kid slides was broken. Everything looks run down. The only area opened for breakfast and lunch ran out of everything and was run by one worker. Was not provided any soap for the room and no cleaning people at all present. The light in our bathroom flickered constantly. Jack's the only dinner option is way understaffed, and overpriced only able to serve maybe 7 tables at a time . "

"Breakfast was great, rooms were nice, the only downfall was the pool was closed and we were notified ahead of checking in which was one of the reasons we booked this hotel. They are doing maintenance to remove the hot tub"

"From the moment we checked in on April 1, 2026, at approximately 3:30 p.m., our family was warmly greeted by the General Manager (GM). She was exceptionally attentive, welcoming, and kind. Despite multiple families arriving at the same time, the GM ensured each guest received the same level of enthusiasm and care, never dismissing any questions. Later that evening, while spending time in the pool area, we observed the GM personally collecting used towels and restocking the area with fresh ones. This level of hands-on leadership and commitment to service was clearly reflected throughout the hotel. As a family that is typically very attentive to cleanliness, we were genuinely impressed by how well-maintained and spotless the property was. Shortly after 6:00 a.m. the following morning, we saw the GM return carrying several packages of bread and biscuits to replenish the breakfast area. Once again, she greeted us by name with the same warmth and attentiveness. Her leadership was evident in every interaction, as the entire staff mirrored her professionalism and hospitality."

"The room was spacious and clean. We enjoyed having a table and chairs to sit at. The pool and hot tub were cozy. The staff were friendly and accommodating. They have coffee available all day in the lobby and tea and snacks in the afternoon. Location was very accessible to downtown Galena, and they offer a shuttle service during specific times in the day. Breakfast in the morning was excellent! There was a buffet of fruit, bread, yogurt, and juices. Breakfast is served individually and included eggs, wonderful potatoes, breakfast meat, and option for pancakes. The overall Irish atmosphere, decor, and attention to theme also made for a fun experience."

"Nothing was ready for breakfast. No eggs, no sausage, pancake batter that wasn’t mixed properly, horrible watery coffee, orange juice with basically water with orange food coloring. "

"I was not particularly happy. Upon going to the fourth floor where my room was located, I smelled smoke and weed in the hallway.The room appeared clean, but had a strong bleach smell. Luckily, I was able to crack the window and get fresh air into the room. The dark brown carpet in the sleeping area made the bottom of my feet dirty (yuck!) The breakfast was not impressive as it was all processed foods except for the oranges. The coffee came out of a machine, not a brewed pot. Honestly, you get what you pay for and I was looking to spend a little less so this was on me. I will probably not be staying there again."

"Great location. Parking in and out was easy. Right off the river. Food in the hotel and also within walking distance. lovely room. Clean and modern. Would stay again. "

"Stayed here about 4 times over the past 9 months. Always clean and comfortable. For simplicity that is the cheapest but still very comfy and clean I'll come back again soon. They offer a free continental breakfast, but I have yet to check it out. I stay because they are almost half the cost of Holiday Inn and for me just as comfy. "

"Good value. Beds very confortable"