"Very difficult to find shuttle bus at airport then incredibly long wait on bus and at check in (despite completing online check in and room being ready). 2 hours from looking for bus to getting into the room is unacceptable!"
"Great location and staff. Breakfast was excellent. The show was fun. No mini fridge. ;( lighting in bathrooms for make up doesn’t exist. The staff after my third stay are on first name bases are just great. With advise for travel. Restaurants and things to do. "
"Everyone is special at the Strand. Staff takes pride in their work! Although the rooms are small, it is still good value for the area. It’s in a fantastic area to walk the themes and visit Big Ben along with shopping on Oxford! "