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Reviews of Baltimore Hotel

3 out of 5
Baltimore Hotel
250 Marton Road, Middlesbrough, England

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 395 reviews" "
Rating 8 - Good. 111 out of 395 reviews" "
Rating 6 - Okay. 73 out of 395 reviews" "
Rating 4 - Poor. 39 out of 395 reviews" "
Rating 2 - Terrible. 33 out of 395 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Straight forward hotel for a one night stay
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to stay cos of a family emergency and booked late in the afternoon arriving late that night at about 22:45. Staff were very friendly, welcoming and accommodating, the receptionist booking us in was very kind and polite and walked us to our room ensure we could use the door codes and knew where we where going, the staff regularly checked in on us to insure there where no issues with our stay, breakfast was included and staff where very attentive making sure we had all we needed. Teas and coffees where brought quickly, The staff made the difficult stay the was needed much easier we no added stress
Stayed 2 nights in May 2024

6/10 Okay

Neave

asked for a £50 deposit which wasn't stated on here
Stayed 1 night in May 2024

10/10 Excellent

Demi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely nice, quitet, convenient.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome 😊
Stayed 1 night in May 2024

4/10 Poor

Victoria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast not good Shower doesn’t work
Stayed 2 nights in May 2024

6/10 Okay

sadegh

Travelled with family
Liked: Cleanliness, staff & service
This place is more like a hostel or sheltered accommodation and not a hotel. Nice and helpful staff. I feel that people were cooking in the rooms as you could smell strong smell of food coming down the hall.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandru Tudor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandru Tudor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 2 nights in Sep 2023

8/10 Good

RODNEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Good overnight for football fans Good parking .
Stayed 1 night in Apr 2024

10/10 Excellent

Demi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff are lovely, very helpful, accessible to the town
Stayed 1 night in Apr 2024

10/10 Excellent

Demi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, friend and welcoming staff
Stayed 1 night in Apr 2024

10/10 Excellent

Demi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, nice and clean, convenient !
Stayed 1 night in Apr 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brill hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean, friendly staff, nice and close to the town center
Stayed 1 night in Mar 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, accessible to most area off town as walking distance, clean and quite
Stayed 1 night in Mar 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean, lovely staff
Stayed 1 night in Mar 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite and peaceful lovely place
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baltimore Manager and staff of the Hotel Thank you so much. We were treat like Royalty During our stay nothing was to much when asking for Assistant. You will definitely see us again, XXXXX
Stayed 2 nights in Mar 2024

8/10 Good

Salmae

Liked: Cleanliness, staff & service, property conditions & facilities
I travel several times because of my work and this time had to be in Middlesbrough stay ther for more than 4. Days every time they clean the room and but wathever I asked for the staff are very nice and friendly the only thing I didn’t really like is the breakfast I think they need to but everything in the buffet will be better than the keep asking for more toast or coffee and will be more better if they buy more choices there like eggs you can but frays eggs scrambled eggs not only boiled one
Stayed 1 night in Mar 2024

4/10 Poor

Russell

Travelled with partner
Only one towel for two people staying.Shower not very hot no hairdryer.The breakfast had no glasses for juice and other items were missing the food was overcooked
Stayed 1 night in Mar 2024

10/10 Excellent

Ioan Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and the staff were really nice. Night staff opened the main door and welcomed you in throughout the night. The room was very small but was comfortable for the two nights we stayed. Breakfast is included and was good choice of cereal, fruit and full cooked breakfast. The only down sides were that a double room only offered one bath towel for 2 people to have showers and no toilet roll in the bathroom. We had to find someone to get toilet roll and another towel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good good service excellent staff nice and friendly
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money 😬
Waste of time and money! there was stains on the bed sheets bathroom was unclean, there was men hanging around the corridors that made me feel uneasy so our little romantic night away was ruined we stayed in the room for a matter of 10 mins and left, I will say the man on reception was nice and offered us another room but my partner also didn't want me to feel unsafe so we booked a travel lodge and stayed there. Felt more like a hostel than a hotel
Stayed 1 night in Feb 2024

2/10 Terrible

Eliott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
really bad
toilet ring broken I have to beg for clean towels and shampoo terrible noises till 3 a.m breakfast time not even tissues or paper towel to wipe your mouth ,food incomplete the first day not fresh fruits not even fruit salad the room smell really bad I have to ask twice for toilet paper not the staff fault I believe the don't like to spend money on basics to be honest you pay less to stay at travelodge or premier inn not good value for money in any area really bad i will never come back or recomended.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammed jameel

Stayed 1 night in Feb 2024

10/10 Excellent

Hassaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had an excellent stay at the hotel Baltimore The staff was incredibly friendly and accommodating, the room was clean and comfortable, and the amenities exceeded my expectations. I highly recommend this hotel for a fantastic experience."
Stayed 2 nights in Jan 2024

10/10 Excellent

Shone

Stayed 2 nights in Jan 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful service would recommend to others
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
This was a business trip. Wanted somewhere a short distance from the middle of town, which it was. The hotel was, therefore, well situated. Importantly, staff were police and professional. The hotel was clean and the room that I had been allocated was tidy. Good value for money. Would recommend. Also, had a decent breakfast.
Stayed 1 night in Jan 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold & tired
Room was shabby and incredibly cold. Put the heater on and went out for a couple of hours, came back and still freezing due to a draft from the window. Complained and got moved to another room. Have it over 2 hours to warm up and still freezing cold. The toilet seats in both room were not attached to the toilets, most of the tiles cracked - just over all a tired and shabby building that needs a total revamp. And suitable sized heaters. The heaters were tiny.
Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Business traveller
Stayed 5 nights in Jan 2024

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Louie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dismal
I'm not one to write negative reviews. However i believe it's necessary to forewarn others. The hotel is dirty, the room we were allocated had a faulty electric box, doors hanging off the wardrobe. It was dusty, smelt of weed. The receptionist follows you to your room, that was after taking my ID and a £50 cash deposit, this wasnt advertised. It was uncomfortable and unsafe. No surprise then, that we didn't stay. I left the property within 5 minutes. Never to return again. The rude, argumentative staff member refused to refund us, despite this we left, booked elsewhere and are out of pocket. 100% the right decision to leave. And we remained polite, despite their argumentative demeanour. We were told we wouldn't get the breakfast we had paid for, thry said it wasn't included. I had the booking details showing breakfast. It's worth paying more for somewhere inhabitable.
Stayed 1 night in Dec 2023

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at Baltimore hotel. Great central location, very clean and very friendly polite staff. A bit minimalistic but staff are happy to provide anything required on request. On a main road but feels quiet. Parking and breakfast were included , overall great value for money.
Stayed 1 night in Dec 2023

6/10 Okay

matty

Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anstey Nomad visits the Boro
Clean, friendly, convenient, comfortable, free parking, toiletries no complaints. Good Indian restaurant nearby and reasonable
Stayed 1 night in Nov 2023

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what you pay it's a great place to stay. Can't really fault it on anything, got no complaints at all. Thank you to Usman and everyone else at the Baltimore for a great stay 👍.
Stayed 3 nights in Oct 2023

8/10 Good

S J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and friendly staff. Very convenient for the university. Breakfast is good quality and there is an excellent restaurant directly across the road.
Stayed 3 nights in Oct 2023
Response from Tim on 6 Nov 2023
Thanks for your kind and lovely words, S J! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

8/10 Good

Owain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Noah on 6 Nov 2023
Hi, Owain! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
Very happy with our stay. Our room was very clean and had plenty of space. Shower was great and the added extras were there. i forgot shower gel but the was already shower gel already provided. I noticed a strong smell of cigarettes upstairs which is a no no for me, Fire hazard! Another negative was breakfast, I've never experienced hard boiled eggs to go with a full English. There was no toast and the bacon wasn't normal back bacon.
Stayed 1 night in Oct 2023
Response from Noah on 6 Nov 2023
Thank you for rating us with such awesome words, Mike! We will strive to keep up with your expectations always. Regards, Noah

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overnight friendly and helpful staff 👌
Stayed 1 night in Oct 2023
Response from Noah on 6 Nov 2023
Loved to hear this, Mark! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Noah

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2023
Response from Dewi on 6 Nov 2023
Thanks for rating us superbly, Stuart! Glad to know that you loved our services. Regards, Dewi

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant hostess was very nice and food breakfast was lovely
Stayed 1 night in Oct 2023
Response from Dewi on 6 Nov 2023
Hey, Wesley! Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Dewi

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Basic and functional, but perfectly comfortable for an overnight stop for work or as a base. Good value for the money.
Stayed 1 night in Oct 2023
Response from Noah on 6 Nov 2023
Thank you very much, Mark! Delighted to know you loved our services. Keep giving us the opportunity, and we assure you an amazing experience every time. Regards, Noah

4/10 Poor

Sarah, Redditch

Stayed 1 night in Oct 2023
Response from Joey on 6 Nov 2023
We are sorry for the inconvenience caused to you, Sarah! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls weekend
Did the job for us Good location good indian over the road Nice breakfast My bed was great Other a bit lumpy Friendly staff
Stayed 2 nights in Oct 2023
Response from Noah on 6 Nov 2023
Hi, Karen! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Noah