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"Front desk was very helpful. Room and hotel were excellent. Highly recommended."

"We had to be switched rooms because there was some kind of puke or something on the bed. Thenn when we switched there was a huge cockroach in the sink. It was horrible. We tried cancelling our stay. Even got protection on the stay so that if we had to cancel and they still wouldn’t even answer about cancelling it. Just gave us the run around because I selected the wrong date so we just paid for another night because in person they said we could cancel online. Well online they said to contact them. It was a huge run around and I never got a refund even though I bought the protection to get the refund if need be. "

"Everything was good except the water pressure and no eggs for breakfast."

"Hotel was very clean. The location was convenient."

"Upon check-in the pungent aroma of bleach caused immediate breathing issues for me due to having asthma. The room was clean but stayed damp. The carpet was damp and sticky all over and all of our towels stayed slightly damp. I couldn’t use the pool or hot tub due to the overwhelming vapors of chlorine. Also small children under 8 years old and toddlers packed the hot tub. The second and third night room 105 were obnoxiously loud, running in and out of their room slamming doors, knocking on the exit door right next to our room. When my husband went to the front desk he was told that family suffered a recent loss and they were trying to be lenient. Our daughter is medically fragile, in a wheelchair, tube fed, and has multiple seizures every single day. One thing that exacerbates the seizures is lack of rest! I’m sorry for their loss, but I’ve suffered the loss of loved ones and needed a hotel and didn’t feel entitled to run a muck and be rude to those trying to sleep. At one point it literally sounded like someone was being tossed around or possibly abused. The manager knocked on their door but they refused to open. We were informed upon checkout that they were not being allowed to stay another night. A lot of good that did for us! After their first night of chaos they shouldn’t have been allowed a second night of nonsense. We left for our 6 hour drive home completely exhausted. This will affects our decision on where to stay when we return in the future."

"Beds were comfortable and large enough for 2 adults to sleep well. Dining and shopping options nearby. Churches nearby."

"I was very impressed with the Crown Plaza airport hotel Indianapolis . The staff was amazingly helpful and friendly. The shuttle drivers were VERY kind and helpful. The room was spotless and the products fro used in the bathroom - Apotheke were FIRST CLASS. I intend to purchase the handwash and other product as soon as I get home! Thank you a very comfortable , classy and reasonably priced room! I highly recommend !"

"Nice, clean and convenient hotel to the airport for an early morning flight."

"Had trouble checking in, there was no one there and had to check in thru a kiosk, with the person not on site. After 25 minutes they alerted staff there to manually check us in. Very disorganized. "