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"Average Hotel in a good location for Business. Check in was slow and Room electrics had two separate faults."

"Beautiful period building, with a comfortable, relaxed vibe. Spotlessly clean, all the staff are welcoming and helpful. Recommend the Sunday lunch, delicious."

"Great location for an early flight "

"The room was beautiful and breakfast was amazing "

"My group had a fantastic stay at the Vale. The rooms were excellent with large comfortable beds, very good bathroom facilities though a light over the bathroom mirror would have been appreciated. The breakfast buffet was excellent with excellent options, though the coffee from the machines was not to my liking it was quite weak. The restaurant was excellent with a good menu choice. The bar was comfortable but on one night was let down by slow service behind the bar and tables not being cleared. I would hope that was down to a poor staffing night rather than the norm! Staff were genuinely friendly and courteous. The pool and gym facilities were excellent despite the showers being out of action. Overall a lovely stay and I would definitley consider staying again in the future."

"The rooms are lovely & clean. Was in room 47 very large king size room with bath tub bathroom. Slept very well, despite noise at 6:30ish am from noisy neighbours. The are the staff are friendly and fantastic can’t do enough to help you. Downsides they do not serve breakfasts (which I think would be amazing if they did) and the hotel used to have a pool but they no longer has it as was filled in and turned into a gym. Easy access to Barry town and Barry island. Car park is small and on a slope and can get very busy. But if you are disabled and have a blue badge they put a sign out and reserve a space for you. "

"The staff were great, but the room was disappointing, the pictures made it look bigger and luxurious. Our room was above the bar so the music was loud and we had either thin pillows or lumpy pillows, so my neck ached in the morning "

"Rooms are quite spacious. Staff very helpful. Had an issue with room which was immediately looked into. When it was clear resolution would not be achieved, we were immediately offered a new room. "

"The pictures online are nothing like the hotel when you get there the hotel needs a makeover. It says that it has two restaurants but in fact, the breakfast is only open till 10:30 in the morning and the brasserie was only open 2 times and I stayed a full week. It atates that it has a gym which it does not and hasn’t been working for years. The rooms are very dingy stuff caked and stuck on the walls. The carpet, the wood flooring, the tile all is just very old and not well kept. One of the lightbulbs in my room was out which seems like the maid Service should catch. When people asked where I was staying the Uber drivers and or Restaurant folks they all were like oh how is the Hotel because I hear it is not very good and is very run down. I was lucky. I did have a small refrigerator in my room, which worked well for the week. The air-conditioning wouldn’t go lower than 26 Celsius, I was hot every night. I did choose the hotel partially because of the location but partially because the pictures did look like it was going to be a decent looking hotel. I typically stay at The Grand, but it wasn’t available for two of my nights. If I went back, I would not stay in that hotel again. "