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Reviews of Blackberry River Inn

3 out of 5
Blackberry River Inn
538 Greenwoods Rd W, Norfolk, CT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lucas was very accommodating and helpful. Pleasant and great place to stay. Great fresh breakfast!!
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Clean, comfortable and always has delicious cookies in the common area. And a great breakfast.
Stayed 2 nights in Mar 2024
Response from Julia on 9 Apr 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you found our B&B to be clean, comfortable, and enjoyable. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024
Response from Julia on 9 Apr 2024
Dear Stu,Thank you for staying with us! We are so glad you enjoyed your time at Blackberry River Inn, we we hope to host you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Julia on 9 Apr 2024
Thank you for your feedback! We hope you had a wonderful stay.

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such amazing hospitality and a gorgeous location
Stayed 1 night in Jan 2024
Response from Julia on 5 Feb 2024
Hi Jodie,Thank you for your positive feedback! We are so glad that you enjoyed your stay with us. We hope to host you again soon.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
BRI is a warm and welcoming historic inn between the New England villages of Norfolk and Canaan. It's easily accessible (right on Greenwoods Rd/Route 44) but still quiet. The guest rooms and common areas find the right balance between beauty and comfort--lovely furnishings, but it doesn't feel like a museum. The included breakfast--served in the sun-washed (and fully enclosed/winterized) porch area is memorable, with local maple syrup and eggs that tasted like they had come from one of the nearby farms. I especially recommend it for a stay during the holidays. The lovely decorations, lights, and poinsettias gave the inn a magical quality from a bygone era.
Stayed 3 nights in Dec 2023
Response from The BRI Team on 27 Dec 2023
Hi Amanda, Thank you for taking the time to leave your positive feedback! We enjoyed hosting you and hope you have a very happy and healthy New Year!

10/10 Excellent

Hilary

Liked: Amenities
Very comfortable and accommodating. Friendly and helpful staff and delicious breakfast. Highly recommend
Stayed 1 night in Dec 2023
Response from Julia on 20 Dec 2023
Hi Hilary, Thank you for taking the time to leave this positive feedback! We are so glad you enjoyed your stay with us, especially the breakfast. Wishing you a happy and healthy holiday season,The BRI Team

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, great breakfast and wonderful staff! Thank you for the excellent stay!
Stayed 1 night in Oct 2023
Response from Julia on 19 Nov 2023
Hi Amy, Thank you for your feedback! We are so glad you had a wonderful stay. It makes our day when we hear that guests had a positive experience. We hope to host you again soon!

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the charm of the old inn--I felt like I was stepping back in time! I pulled an old book from the library about the life of Florence Nightengale and read it by the fireplace each night. I loved the enclosed (unheated) porch off of my room (M2); I wrapped myself in a cozy blanket and was able to catch the sun coming up over the mountains each morning while drinking my coffee! The house was beautiful (loved the music lightly playing in the common spaces) and the sunny restaurant was the perfect location for a complimentary full breakfast service!! The food was INCREDIBLE and the service felt like I was in a 5-star establishment! I have NOTHING bad to say about the whole (2-night visit!) We absolutely loved the peace, quiet, romantic feel of this beautiful inn/B&B!!! Thanks for having us!!
Stayed 2 nights in Nov 2023
Response from Julia on 13 Nov 2023
Dear Kristen,Thank you for taking the time to leave this great review! We are so glad that you enjoyed your time at our inn. It truly makes our day when guests leave happy. We hope to host you again soon!

6/10 Okay

Sandra

Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
Lovely spot with the most friendly and welcoming staff. Will 100% stay again if I find myself in the area.
Stayed 2 nights in Oct 2023
Response from Julia on 30 Oct 2023
Hi Jennifer,Thank you so much for your feedback! We are so glad you enjoyed your stay and that our staff made you feel at home. We hope to host you again soon!

10/10 Excellent

smita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Julia on 30 Oct 2023
Thank you for your feedback!

8/10 Good

Ryan

Travelled with partner
Joe was the best part every morning at breakfast which is amazing. The room was sadly super outdated - TV but doesn't work ( you can use dvds?). The beds sadly are so uncomfortable, more like a cot. And there needs to be air condition of some kind - the fan isn't enough to make it now feel muggy - and that's in 60 degree weather outside, the room inside was more like 90. It's definitely charming but just wanted to give an honest review. It's worth it for the made to order breakfast in a beautiful old room :)
Stayed 2 nights in Oct 2023
Response from Julia on 28 Oct 2023
Dear Ryan,Thank you for taking the time to leave a review and provide us with honest feedback. We are so glad you enjoyed the breakfast, but we are sorry to hear that the cooling and bed were not adequate. We will be resolving both of these issues and hope to have the opportunity to host you again, and to provide an updated room experience. Take care!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Julia on 23 Oct 2023
Thank you for your positive feedback!

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfy, clean and quiet. The Staff was so courteous and the breakfast was fresh and delish. Will be back!
Stayed 1 night in Oct 2023
Response from Julia on 23 Oct 2023
Hi Dania,Thank you for your positive feedback! We are so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Julia on 23 Oct 2023
Thank you for your positive feedback!

10/10 Excellent

Tajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucas attended to all our needs and he was so accomodating and pleasant to be around. Will be visiting!
Stayed 1 night in Oct 2023
Response from Julia on 12 Oct 2023
Hi Tajan,Thank you so much for your positive feedback! We are delighted that you enjoyed your stay and hope to host you again soon.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet - a step back in time.
We enjoyed our stay at this B&B that is listed on the National Register of Historic Places. The host was very gracious and attentive. While the room was sparse it seemed very much in character for the area and time period of the building. Breakfast was absolutely beautiful and delicious.
Stayed 1 night in Sep 2023
Response from Julia on 10 Oct 2023
Dear Laurie,Thank you for taking the time to leave your feedback. We are so glad that you enjoyed your stay with us! We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem!
Stayed 2 nights in Oct 2023
Response from Julia on 9 Oct 2023
Thank you Richard, we are glad you enjoyed your stay and hope we get the opportunity to host you again soon!

8/10 Good

Rohn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Julia on 9 Oct 2023
Dear Rohn, we are glad you enjoyed your stay and hope we get the opportunity to host you again soon!

8/10 Good

Deborah

Travelled with partner
Liked: Amenities
Could use some sprucing up
Stayed 2 nights in Sep 2023
Response from Julia on 3 Oct 2023
Dear Deborah,Thank you for taking the time to share your feedback. I’m glad that you enjoyed your stay. We take feedback seriously, and I’m eager to hear more about your experience and what we could do to improve. If you are so inclined, please call or email me using the details below. We would be honored to host you again.Julia Lewis, Communications Manager (908) 337-8324 bri@blackberryriverinn.com

10/10 Excellent

NA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Continous traffic noise from the main road which is quite close to the residence building. No sound insulation between walls of neighbor rooms, can hear the footsteps and snoring next room. But the breakfast is very dilicious.
Stayed 1 night in Oct 2023
Response from Julia on 25 Oct 2023
Thank you for your feedback!