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"No issues with the stay, way staff deals interms of customer service is very poor."

"No microwave, no hotel luggage cart available. "

"Breakfast good. Too many people taking advantage and taking breakfast to go in plastic containers. "

"Parking is not guaranteed and fills up quickly. Easy access to Roger’s Place through heated walkway. "

"I had a wonderful and excellent stay at this hotel. A shout-out to Jerilee, who was fantastic, super attentive and kind, exceeding expectations without a doubt! The room was well maintained and the amenities were great. Everything was thoughtfully arranged to make the stay relaxing and no stress. The cleaning staff was also incredible, always promptly attending to our requests! The hotel's main attraction is the water slide for children. The pool was in great condition, sometimes lacking towels, probably due to high demand, but we simply requested a replacement and were promptly assisted by the guy, who was also very cordial. On the first night, I was startled by the unexpected noise of the train. Perhaps, as a suggestion for improvement, they could put a small notice near the earplugs about this and recommend their use. Initially, it seemed like someone had left that item in the room. The Breakfast is well-served; during the week it seems better than on weekends, but it's ok! "

"Rooms were clean, quiet."

"The carpet was so gross in our room, and nothing was done to rectify this. We also had no towels in our room. "

"they upgraded our room for our aniversery and treated us like a king and queen. it was a lovely stay they made us super comfortable. would stay here again! "

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