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"Everything was excellent, from caring staff, property condition and food. Please note that there is no lift, but they take your bags up and down (2-4 floors). Free coffee/tea in their cafe/bar. Onsen was also very good. Room was spacious and we were allowed an early check-in. Highly recommended if you are visiting Chuzengi. Take care driving up the winding road during winter."

"Luxurious comfort."

"This was our second stay at this fabulous, historic hotel. Food was extraordinary and the staff is terrific. The maitre de was very welcoming and gracious. Front desk staff and support staff are top notch. Well located and just a very meaningful visit. "

"Loved our stay here, location was perfect "

"Great public bath. Awesome location."

"We had a lovely stay here. "

"Great staff great location "

"温泉とても気持ちよかったです！ 食事は地元の名産品などこだわりを感じられました。スタッフの皆さんも優しくて、居心地の良い1泊2日でした。 "

"Fantastic hotel with nice staff however, the dinners and breakfast aren't very friendly to those who have seafood allergies."

"The staff were friendly and very helpful throughout our stay and made every effort to accommodate our needs. We really enjoyed the food, it was excellent as were all the catering staff. "

"Nice room and helpful staff."

"Beautiful place! Super clean and comfortable! "