Search Chalets in Niagara Falls - Western New York

"Breakfast and Staff were all exceptional. The building smelled clean and was clean. Would most definitely stay here again. "

"I am glad someone bought it. It needs some love. My room was horrible!!!"

"Wonderful!"

"The hotel reeked of cigarettes. The neighborhood is sad. Our nonsmoking room smelled of stale smoke. Mattresses need replacing. Only one bar of soap provided for the bathroom. The positive of the hotel is the positive staff. The other positive is that you can gamble and drink and then stumble up to your room - there is no other reason to stay here, if you’re going to Niagara, stay on the Canadian side, or any place else."

"Couldn’t close the curtains only a sheer cover closed and it was on a ground floor. It was noisy due to other people arguing during the night. It was a great location and they offered a shuttle to the airport!! The restaurant was great."

"If you need a place close to the airport I would recommend to sleep in"

"Room was not ready an hour after the check-in time. Desk was nice and upgrading our room, the new room had no AC. When front desk was contacted, someone came at 8am, touched some buttons and left without communicating anything to us or fixing anything. Then, toilet wouldn't flush. We let them know around noon, they contacted us at 11:30pm if we wanted to move rooms. Parking was easy and always available and breakfast was good and runs pretty late. "

"Everything was good. Quick in and out. "

"Everything was as expected except our room did not have heat in a deluxe room. They had to bring us a space heater but it dropped to the 40s/50s at night since we couldn't run the space heater all night. "