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"The lobby could be better ventilated and room could be cleaner - towels, lampshade and clogged sink. Otherwise, the hotel is fine for sleeping. "

"I have never had such welcoming nice staff. Zay was amazing. I have never been to a hotel where I can text food and alcohol requests and have them bring it right to the room. Zay is the most smiling welcoming front desk a place could ask for. Without Zay I wouldn’t have had such a great experience. The kindness the smile the helpfulness made everything worth it. I also love how the restaurant was right downstairs. They had great food. The manager or owner whoever he was, he would always check to ensure our food was good and we were satisfied. It’s the perfect location right in town. Definitely will stay here again. "

"Clean, spacious room. "

"I stayed there with my husband and two small children. We were supposed to stay for two nights however the heat in our room was not working. We had mechanics come up twice to fix it, second time they replaced the whole unit and in the middle of the night it completely stopped working again. There was snow outside so you can imagine it was extremely cold. My son (4yrs) had a stuffy nose. The kids didn't sleep at all that night. We decided to cancel the second night. They said we would be refunded but I have not received it. This was during February vacation and it is now mid March. I've received no information and no response. Also to top it off we had our luggage plus our kids luggage and having no access to the second floor via elevator is so inconvenient! We had to go up stairs to the second floor with everything. Just seems odd for a family hotel. I will not be recommending this hotel to anyone. Very disappointed as Ive loved staying at the other doubletree locations. "

"Was not happy with the beeakfast they tell u is free but u have to pay 18dols to sit never again stay there"

"Stayed here with my kid’s sports team for a tournament in Gloucester. Our room was great. Lots of space. The team used the pool. We had food delivered from a local pizza shop. I felt safe with the kids walking around to each other’s rooms in the evening/night. I was locked out of my room late at night and having someone working the front desk at that hour proved to be super helpful. He was able to get me back into my room quickly. I’d stay here again. The price was very reasonable for the area. "

"Clean rooms, bathrooms very clean, staff friendly and polite "

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"The hotel worked great for my daughter and I. We were the for college visits in the area and it was a great location for us. Nice clean rooms. "