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Hotel Hayden

4.0 star property
Steps from New York's iconic sights, travelers enjoy a peaceful retreat with fitness options and local expertise at their fingertips.

Choose dates to view prices

Hotel Hayden offers a calm escape in bustling Manhattan, near the Empire State Building and Madison Square Garden. Guests enjoy a 24-hour gym, dry cleaning services, and luggage storage while exploring New York City.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is NZ$274
includes taxes & fees
5 Jan - 6 Jan 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed
Premium bedding
Private bathroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

7.0 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(110 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Museum of Sex - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk
  • ‪Second Floor - ‬3 min walk

About this property

Hotel Hayden

Upscale hotel near Madison Square Garden
Located close to Empire State Building and Bryant Park, Hotel Hayden provides a terrace, laundry facilities and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • Self-parking (surcharge), smoke-free property and luggage storage
  • Concierge services, a 24-hour front desk and free newspapers
  • A banquet hall, 1 meeting room and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00, per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 kg per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 11 kg per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hayden?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on 5 Jan 2026 start from NZ$200.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hayden?

Self-parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Checkout is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue and Macy's. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Reviews

Hotel Hayden Reviews

7.2

Good

7.6

Cleanliness

6.4

Amenities

7.8

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 319 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

Reviews

8/10 Good

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jovelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramen, taco, boba tea, etc. shops nearby. Staff were very friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Stemson Jr

Liked: Cleanliness, amenities, property conditions & facilities
Everything including the location.
Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Central location good for staying in NY. Walkable if you want but also close to multiple transit stops
Stayed 3 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Amenities, property conditions & facilities
Service was okay but the beds were terrible we got a broken one
Stayed 1 night in Nov 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very quaint and cute, I will go back
Stayed 5 nights in Jun 2025

6/10 Okay

Robert

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good location. Small room.
Stayed 4 nights in Oct 2025

4/10 Poor

Christian

Disliked: Amenities, property conditions & facilities
Overpriced run-down hotel
Stayed 2 nights in Oct 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Room was clean. Received immediate service when we had an issue.
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location had no issues. Came late and had a little issue checking in but they fixed it instantly so had a good experience. Breakfast a little limited but it’s better than nothing. Thanks!
Stayed 2 nights in Oct 2025

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Amenities
Very close to every way i need to. Go to
Stayed 1 night in Aug 2025

4/10 Poor

Alastair

Disliked: Cleanliness, amenities, property conditions & facilities
Uncomfortable bed. Room felt neglected. Breakfast was not edible
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

NYC Retreat w/ my son.

Great Staff! Convenience location (subway 1, & R,W line), lots of dining options and coffee shops nearby.
Stayed 3 nights in Sep 2025

4/10 Poor

Alex

Disliked: Amenities, property conditions & facilities
Great location but that’s about it. I have stayed in much better hotels in the same area for less money. The whole hotel is a bit run-down, the facilities are poor, breakfast not great, wifi barely worked, there’s a plastic lining under the bed sheet which makes sleeping uncomfortable (but great if I pee myself of course). Overall it’s not a 4-star hotel, 2-3 star for me, overpriced for what it is. Will find somewhere else next time.
Stayed 1 night in Nov 2025

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Rooms were very basic, nothing special. Great location though!
Stayed 3 nights in Sep 2025

6/10 Okay

Adrian

Liked: Staff & service
Convenient location and a subway station a few feet away.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
My room was spotless, the hotel looked very clean and sharp, and the location is great for walking to areas of interest. Would definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and always helpful if my sister or I had questions. They responded quickly when our refrigerator wasn't working and the air conditioner wasn't cooling properly. What we didn't like was all the city traffic noise and sirens, but that is not the hotels fault.
Stayed 5 nights in Oct 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel met my needs. Reasonable price for NY hotel. Very nice, efficient staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean and with him walking distance of a beautiful mall
Stayed 2 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
yes
Stayed 2 nights in Oct 2025

4/10 Poor

Nikhil

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Heating did not work in my room.
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional!. Our room was great. Located near the subway. A restaurant would be nice, but there are some close by....
Stayed 3 nights in Jul 2025