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Hotel 309

2.0 star property
Hotel with a 24-hour front desk, a short walk to The High Line Park

Photo gallery for Hotel 309

Terrace/patio
Reception
Fridge, microwave, coffee/tea maker
In-room safe, blackout curtains, iron/ironing board, WiFi
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
309 W 14th St, New York, NY, 10014

What's nearby

  • Madison Square Garden
    19 min walk - 1.6 km
  • New York University
    3 min drive - 1.8 km
  • Empire State Building
    4 min drive - 2.2 km
  • Times Square
    4 min drive - 2.5 km
  • Broadway
    4 min drive - 2.5 km

Getting around

  • 8 Av. Station (W 14th St.)
    1 min walk
  • New York 14th St. Station
    8 min walk
  • John F. Kennedy International Airport (JFK)
    57 min drive

Restaurants

  • Jack's Wife Freda
    3 min walk
  • McKenna's Pub
    2 min walk
  • Xi'an Famous Foods
    2 min walk
  • Fabrique
    3 min walk
  • Starbucks
    3 min walk

About this property

Hotel 309

Hotel near 5th Avenue
Close to Madison Square Garden and New York University, Hotel 309 provides amenities such as a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Laundry services, luggage storage and smoke-free property
  • A 24-hour front desk, tour/ticket information and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hotel 309 include comforts, such as air conditioning, in addition to amenities, such as safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, kitchenettes and fridges

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel 309?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Checkout is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Market and The High Line Park. 5th Avenue and Chelsea Hotel are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

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Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 122 out of 985 reviews
Rating 8 - Good. 226 out of 985 reviews
Rating 6 - Okay. 210 out of 985 reviews
Rating 4 - Poor. 192 out of 985 reviews
Rating 2 - Terrible. 235 out of 985 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small but amazing location, really good ac, they have umbrellas to rent for the day which was super useful
Stayed 3 nights in Jun 2025

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
tight and cozy very simple and nice
Stayed 3 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheaper place in a nice area. Would recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 10 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities
Fabulous location near the Highline, Chelsea Market, and so much shopping. Great place to say with a 9-year-old, we kept busy with playgrounds nearby, farmer's markets, and more. Nice that the rooms have little kitchenettes too. Only thing I didn't like was the mattress was very worn and sunk in the middle, so I couldn't sleep well here.
Stayed 3 nights in Jul 2025

8/10 Good

Latariar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 2 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The traspostation its in the corner wich was great and convenient to move all around new york staff was great and the place was clean
Stayed 3 nights in Jun 2025

2/10 Terrible

carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
It was a hovel and expensive for what you got.
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025

6/10 Okay

Juan

It was Okay, for the price expensive, but shared bathroom as well. Overall 3/5 not bad. But Yea
Stayed 2 nights in Jun 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2025

6/10 Okay

Gabriela I

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Camilo

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 13 nights in Apr 2025

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
I wish I can get a refund there wasn’t any bathroom in my hotel room I have to share them with the other residents who are staying in the building and there were bed bugs and roaches I have several bite marks literally from ONE NIGHT
Stayed 3 nights in Jul 2025

4/10 Poor

Will

Disliked: Cleanliness, amenities, property conditions & facilities
Not good. You couldn’t pay me to stay here again
Stayed 4 nights in Jun 2025

4/10 Poor

Liz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was great. The staff were also good. We didn’t interact with them much but they let us check in early, which was nice. The rooms themselves are pretty yucky, no bugs or anything but a cheap room a good place to stay in a pinch if you are concerned with budget.
Stayed 3 nights in Apr 2025

2/10 Terrible

Allondra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a very cheap hotel in a very good location this is your spot.
Stayed 4 nights in Aug 2024

8/10 Good

Jasmine

Liked: Staff & service, amenities
Close to everything, so very walkable. Difficult with car though because there is very little over night parking in the area.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Positives - fabulous location next to subway, Chelsea and the High Line. Good price compared to other options. Negatives - window blinds broken (no improvement in 6 years), tired decor, mattress awful (it was sunken in the middle). Overall, a good option if you're on a budget but it comes with compromises. I wish they'd invest a little in the property and it could be so much better (please change your blinds so light can come into the rooms).
Stayed 10 nights in May 2025

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

10/10 Excellent

Parn

Liked: Cleanliness, staff & service, property conditions & facilities
Love it for the price
Stayed 6 nights in Aug 2024

6/10 Okay

Giovanni

Liked: Staff & service
Disliked: Cleanliness
Was great for a short trip, hotel itself its a little dirty and old , but right next to the train station, the pizza in front of it its the best one
Stayed 2 nights in May 2024

2/10 Terrible

Andy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

NOT LIKE THE PHOTOS!

Old and tired. The owner of this building has clearly not reinvested any profits into its upkeep. The photos on booking sites must be 10 or more years old. Staff were nice but awful building, beds and bathrooms.
Stayed 2 nights in Apr 2025

8/10 Good

Trace

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room has a nice bathroom, a comfy bed, toasty warm room, and decent sheets. GREAT location. Nice and clean. Great deal. I would stay again.
Stayed 3 nights in Dec 2024