Rooftop terrace

Reviews of Arlo Midtown

4 out of 5
Arlo Midtown
351 West 38th Street, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3734 out of 5252 reviews" "
Rating 8 - Good. 1035 out of 5252 reviews" "
Rating 6 - Okay. 270 out of 5252 reviews" "
Rating 4 - Poor. 103 out of 5252 reviews" "
Rating 2 - Terrible. 110 out of 5252 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ashran

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay great location
Stayed 3 nights in Mar 2024
Response from Jason M | Assistant Front Office Manager on 26 May 2024
Thank you for choosing Arlo Midtown! We look forward to welcoming you back

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff was incredibly kind and the way the hotel makes it safe for guests
Stayed 3 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel and that you found our staff incredibly kind. Ensuring the safety and well-being of our guests is our top priority, and we're glad to hear that you appreciated our efforts in this regard. We look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Paniz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Ainka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small.
Stayed 3 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for sharing your feedback with us. We apologize if the size of the room did not meet your expectations. Your comments are important to us, and we'll take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property with great staff however, my one complaint would be the condition of the bathroom in the suite with a terrace. It has stains all over the floor that made it look dirty, and the top of the bath spout was popping out. It is also a noisy area but not far from Empire State and Times Square!
Stayed 3 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our beautiful property and the service provided by our staff. However, we apologize for the condition of the bathroom in the suite with a terrace. Your comments are important to us, and we'll address these issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option for staying in Midtown. As is usual for New York, the room wasn't huge but adequate for what we needed. Bathroom and shower were great, staff and operation were very efficient. It's very convenient for getting to most of the areas you would want to get to. Didn't get to use on site facilities so can't comment on restaurant etc but would definitely return
Stayed 6 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us at Arlo Midtown. It's wonderful to know that you found our location convenient and that our rooms, bathroom, and shower met your needs. We're glad you experienced efficient service from our staff. We hope to welcome you back soon, and perhaps next time, you'll have the chance to enjoy our on-site facilities as well. Safe travels until then!

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was very small. No safe in the room to lock up valuables. Bathroom very small. Room became very humid after using the bathroom because of the small space and no fan.
Stayed 4 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the size of your room and bathroom, as well as the lack of a safe and ventilation. Your comments are valuable to us, and we'll take them into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.

8/10 Good

Raven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The employees were very kind and respectful. From the restaurant servers to the front desk attendants. We did have an issue with a leaking/broken sink, but the staff did try to get it fixed before we left. It was simply an issue that will need to be fixed to ensure that that room doesn’t get eventual water damage. Altogether, great stay and will book again!
Stayed 4 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 22 May 2024
We greatly appreciate your kind feedback! It's wonderful to hear that our staff provided excellent service throughout your stay. We apologize for the inconvenience caused by the leaking sink and assure you that we are taking steps to address it promptly. Thank you for bringing it to our attention. We look forward to the opportunity to welcome you back for another great stay!

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to navigate to subway or walk to many main attractions.
Stayed 4 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 26 May 2024
We appreciate your feedback

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the arlo in march this year. The hotel is in a great location for tourists and is a great hub for exploring the city. Our room was a bit small but it was kept clean and did whatbit needed. The staff was kind and helpful and offerd their recomendations for some bar and food options as well. Their breakfast was pretty good and we started pur days at their coffee shop in the lobby which was great. I would recommend this place to anyone visiting NYC
Stayed 3 nights in Mar 2024
Response from Ariyana on 26 May 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Arlo Midtown. It's fantastic to know that you found our location convenient for exploring the city and that you appreciated our clean rooms and helpful staff. We're glad you enjoyed our breakfast and coffee shop offerings as well. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to NYC!

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros - Great location close to everything - Citybikes are around the corner which is very convenient to get around - Room was well designed and thought out, great use of a small space - Room was very clean - Hotel was very quiet and relaxing Cons - Pillows were awful, very lumpy, no firm pillows - Staff were not friendly and sometimes ignored us, tried to order a coffee one morning and the barista never acknowledged our presence
Stayed 4 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for sharing your detailed feedback with us. We're pleased to hear that you appreciated our great location, thoughtful room design, cleanliness, and the convenience of city bikes nearby. However, we apologize for the inconvenience you experienced with the pillows and the lack of friendliness from some of our staff members. Your comments are important to us, and we'll address these areas for improvement with our team to ensure a better experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 Okay

Kim, Plano

Travelled with partner
Liked: Cleanliness, staff & service
The location is pretty good for using the metro and also getting to Broadway etc. We weren’t that happy with the hotel though. The rooms are REALLY small and they originally gave us a corner room with the bed in the corner. This only allowed access to the bed from one side since it was up against a wall both on the left side and the foot of the bed. You would need to literally crawl over your partner if you needed to get out or in. They did change us to a different room when we complained. Then that night the air conditioning didn’t work so we spent the first night uncomfortably hot. We told them in the morning and they did fix it. Also our hairdryer was broken. I felt like I was constantly calling them to fix something. Not worth what we paid. Staff and service was very good though.
Stayed 3 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and appreciated the service provided by our staff. However, we apologize for the challenges you experienced with your room and the inconvenience it caused. Your comments regarding the room size, layout, and maintenance issues are valuable to us, and we'll address them with our team to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice on inside & was conveniently located near many landmarks.
Stayed 2 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 19 May 2024
Thank you for your feedback

10/10 Excellent

Mark George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 26 May 2024
Thank you for your feedback

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arlo is a wonderful hotel with a fantastic staff. The hotel is in a great location with excellent food options inside. The hotel bar has five star drinks and food. The rooms are clean and the shower is outstanding. Looking forward to coming back.
Stayed 1 night in May 2024
Response from Jason M | Assistant Front Office Manager on 19 May 2024
Thank you for your feedback

8/10 Good

Mai-Anh

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was great but a little noisy but I expected that staying there. We had issues w/ things getting fixed on a timely manner. The TV, our phone, and our "cooler" was broken. While the TV was fixed, the phone was barely working. And we added for the cooler to be fixed in the morning while we were out, and it was still broken when we came back in the late afternoon.
Stayed 3 nights in May 2024
Response from Ariyana on 26 May 2024
Thank you for sharing your feedback with us. We're glad to hear that you appreciated our great location, although we apologize for any inconvenience caused by the noise. Additionally, we're sorry to hear about the issues you experienced with the TV, phone, and cooler. Your comments are valuable to us, and we'll address them with our team to ensure a more timely resolution in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 19 May 2024
Thank you for your feedback

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but most important , great staff!
Stayed 2 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 19 May 2024
Thank you for your feedback

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Arlo SoHo and loved it so it was an obvious choice when I found the midtown location for this trip. The Arlo smells amazing and the staff are always so lovely and helpful. The room was good they are on the smaller side but this is New York you’re rarely in the room. Close to Times Square and transit but I walked everywhere. I’d absolutely stay at Arlo again.
Stayed 2 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 20 May 2024
We're thrilled to hear that you had a fantastic stay at Arlo Midtown! It's great to know that you found our location convenient and appreciated our friendly staff. Your feedback means a lot to us, and we can't wait to welcome you back for another memorable experience.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Areis Evans Guest Experience Manager on 18 May 2024
Thank you for the feedback, we look forward to welcoming you back.

6/10 Okay

sevevanolm

Loved the decor, lobby scent etc Bad housekeeping.
Stayed 3 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for your feedback. We're glad you appreciated our decor and lobby ambiance. We apologize for the disappointment with housekeeping and will address this promptly. Your comments help us improve, and we hope to welcome you back for a better experience in the future.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 5 day stay at the Arlo Midtown in May 2024. Very clean, modern chic style. Loved the walk-in shower and modern bathroom. Fantastic view from our south facing room on the 24th floor, just as advertised. The rates were very reasonable and there are a lot of food options close to the hotel. Subway lines were about 10 minutes away, and Times Square and Broadway district only about 10 min walk. Hotel restaurant has a lovely terrace and the food was great. We will be back next year. Highly recommended.
Stayed 5 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for choosing Arlo Midtown and for sharing your wonderful experience! We're thrilled to hear that you enjoyed our clean, modern chic style, fantastic views, convenient location, and delicious dining options. We can't wait to welcome you back next year!

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel!!! I want to stay here every time I travel to NYC!!! The view from the room was spectacular. I love seeing the city start to light up at night.
Stayed 2 nights in Feb 2024
Response from Ariyana on 17 May 2024
Thank you for your amazing review! We're thrilled to hear that you loved your stay and that you found the view from your room spectacular. We can't wait to welcome you back every time you travel to NYC!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. The check in and out was easy and smooth. Cleaning staff were efficient and provided extra towels for us promptly. Nice and quiet in a great location if you are going to the theatre. Also close to the subway.
Stayed 7 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for your wonderful review! We're pleased to hear that our helpful staff, smooth check-in and check-out process, and efficient cleaning service met your expectations. It's great to know you enjoyed our quiet, convenient location near the theatre and subway. We look forward to your next visit!

10/10 Excellent

Kenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice view at bight time of the city
Stayed 4 nights in Mar 2024
Response from Ariyana on 17 May 2024
Thank you for your review! We're delighted you enjoyed our convenient location and the beautiful nighttime city views. We look forward to welcoming you back soon!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

10/10 Excellent

Anuoluwapo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

10/10 Excellent

Abram

Liked: Staff & service, property conditions & facilities
Thanks!
Stayed 1 night in May 2024
Response from Ariyana on 17 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

8/10 Good

Gultineh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel but the rooms are small.
Stayed 1 night in May 2024
Response from Ariyana on 17 May 2024
Thank you for your review. We're glad you found our hotel nice, though we apologize if the room size didn't fully meet your expectations. We appreciate your feedback and hope to welcome you back for another pleasant stay.

8/10 Good

Oneil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I that it was quiet
Stayed 2 nights in Feb 2024
Response from Ariyana on 17 May 2024
Thank you for your review! We're glad to hear you found our hotel quiet and relaxing. We hope to welcome you back soon!

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in May 2024
Response from Ariyana on 15 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

10/10 Excellent

Irineu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

8/10 Good

Samantha, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a stellar view. The staff was friendly and helpful though it was difficult to coordinate with housekeeping and I seemed to miss it most days. Great location if you are in NY to see shows.
Stayed 6 nights in Mar 2024
Response from Ariyana on 15 May 2024
Thank you for your review! We're delighted to hear that you enjoyed your clean room with a stellar view and found our staff friendly and helpful. We apologize for any inconvenience with coordinating housekeeping. We appreciate your feedback and hope to welcome you back to our conveniently located hotel for another great stay, especially if you're in town for shows!

8/10 Good

justin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the terrace and customer service.
Stayed 4 nights in May 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ariyana on 17 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

10/10 Excellent

Alexeis Nicole, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lots of options for food, staff was incredible!
Stayed 3 nights in May 2024
Response from Ariyana on 15 May 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel beautiful and enjoyed the variety of food options. Our staff takes pride in providing incredible service, and we're delighted that it made your stay memorable. We hope to welcome you back soon for another fantastic experience!

8/10 Good

Xincong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Jason M | Assistant Front Office Manager on 26 May 2024
Thank you for your feedback

4/10 Poor

Eric

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are SMALL! Must turn sideways to move around. We stayed three nights and only had house cleaning two nights.
Stayed 3 nights in May 2024
Response from Ariyana on 15 May 2024
Thank you for sharing your experience. We apologize for any inconvenience caused by the size of our rooms and the inconsistency in housekeeping service. We'll address these concerns to ensure a better experience for our guests in the future. We appreciate your feedback and hope to welcome you back for a more comfortable stay.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice hotel with super friendly and helpful staff
Stayed 4 nights in May 2024
Response from Ariyana on 15 May 2024
Thank you for your kind review! We're delighted to hear that you enjoyed our great location and found our hotel nice. Our staff works hard to provide friendly and helpful service, and we're glad to hear it made a positive impact on your stay. We hope to welcome you back to our hotel again soon!

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip looking property in midtown Manhattan. The subway is about 6-7 minutes away in either direction. Double room was good for two of us for a few days. Drinks in the bar were tasty, but pricey. We didn’t have a chance to eat at the hotel, but the restaurant looked beautiful.
Stayed 4 nights in May 2024
Response from Ariyana on 15 May 2024
Thank you for your review! We're glad you enjoyed our hip property and convenient location. It's great to hear that your double room was comfortable and that you liked the drinks at the bar. We hope you get a chance to try our restaurant on your next visit. Looking forward to welcoming you back to Arlo Midtown!

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the most professional and friendly staff I’ve ever met, they went above and beyond and made my stay amazing!
Stayed 1 night in May 2024
Response from Ariyana on 13 May 2024
Thank you so much for your glowing review! We're thrilled to hear that our staff exceeded your expectations and contributed to making your stay amazing. We strive to provide exceptional service to all our guests, and we appreciate your kind words. We look forward to welcoming you back for another memorable experience soon!

10/10 Excellent

Sorin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great view of the NY skyline. Would definitely recommend!
Stayed 3 nights in Apr 2024
Response from Ariyana on 12 May 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed the great view of the NY skyline during your stay with us. We appreciate your recommendation and look forward to welcoming you back again soon!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance
Stayed 3 nights in May 2024
Response from Ariyana on 12 May 2024
[1/25 11:41 PM] Ariyana FordThank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

8/10 Good

Agata, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Nice vibe and very clean. Urban room we had was very small but clean and Isabel. Bathrooms are well appointed and functional. Liked the design and continued use of the colors and aesthetic. Beds were comfy. Good value for the price.
Stayed 1 night in May 2024
Response from Ariyana on 12 May 2024
Thank you for your kind words! We're delighted to hear that you found our hotel cute with a nice vibe and appreciated the cleanliness. We're glad you enjoyed the design aesthetic, comfy beds, and the functionality of our well-appointed bathrooms. It's wonderful to know that you found good value for the price. We look forward to welcoming you back for another enjoyable stay soon!

10/10 Excellent

ICB Creative

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 1 day and had a great time.Everything was clean.The breakfast was great with the voucher. Delicious.
Stayed 1 night in May 2024
Response from Ariyana on 12 May 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great time during your stay with us. It's fantastic to know that everything was clean and that you enjoyed our delicious breakfast. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Excellent

Mususi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Arlo Midtown and it was just as wonderful as the last. Alex, Louis and Gurkan - absolutely amazing. Emmanuel at the cafe - wonderful barista. Housekeeping was on point. Nothing not to love.
Stayed 14 nights in Apr 2024
Response from Ariyana on 10 May 2024
Thank you so much for your glowing review! We're delighted to hear that your second stay with us was just as wonderful as the first. Alex, Louis, and Gurkan, along with Emmanuel, are thrilled to receive your recognition. We take pride in delivering exceptional service, and it's fantastic to hear that our team exceeded your expectations. We can't wait to welcome you back for another amazing experience at Arlo Midtown!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ariyana on 10 May 2024
Thank you for your review and for choosing to stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again soon. If there's anything specific we can improve upon, please don't hesitate to let us know.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, terrace rooms are fantastic. But not too much in the immediate area without walking several blocks - perfect for my relaxing stay (but not convenient for using as a home base to explore the city).
Stayed 1 night in May 2024
Response from Jason M | Assistant Front Office Manager on 7 May 2024
Hello Peter,We are glad to hear that you enjoyed your stay. We look forward to welcoming you back

10/10 Excellent

Rafael Torres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Nice decoration. Wonderfull staff. Very convenient. Mattress and pillow very good,.
Stayed 3 nights in May 2024
Response from Ariyana on 9 May 2024
Thank you for your review! We're glad you appreciated our convenient location, lovely decor, and wonderful staff. It's great to hear that you found our mattresses and pillows very comfortable. We hope to welcome you back soon for another enjoyable stay!