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"Great breakfast, our room was clean but looked a little tired with a stained carpet and was booked for 3 people but only 2 cups/glasses provided. Air con could do with going lower than 18 it was so hot in there! Also lift from car park not working not great with lots of luggage, and would be really helpful to have better directions to parking on your website as it was really tricky to find. I ended up calling and listened to the automated message with gave clearer instructions on parking and a postcode that worked in my sat nav."

"Lovely breakfast options "

"Brilliant staff-friendly, helpful, excellent food, quantity and quality, plenty of options. We had a twin queen room, massive comfy beds, big room, strange setup bathroom but still clean, could do with a spray air freshener in there though. Not bad location, free parking, rooms very warm. Didn't have dinner in the restaurant so can't comment, but it's the same restaurant for breakfast and that couldn't be better. Breakfast items replenished efficiently. Thank you to the staff for a great stay."

"Staff at reception wasn’t overly friendly. Pool is made to look a lot nicer and relaxing on the photos. There is also an extra £5 charge per person to use the pool which wasn’t specified on Expedia at time of booking. They waived the charge but it’s not worth the money unless you want your kids to let off steam. Great location and room was very good. "

"Nice hotel, great quality breakfast with cooked on demand options as well as buffet. Really Enjoyed the egg hollandaise on GF bread. The shower went from boiling hot to cold every few seconds which was not pleasant. And the 1st floor bedrooms came with a large shared terrace/ roof top and we were woken up by a child out on the terrace singing early morning. I wouldn’t stay on the 1st floor again but overall good hotel and good location. "

"Did not use the pool. Air ok Staff exception"

"A lovely hotel, always a pleasure to stay there. "

"Hotel is lovely and staff excellent but at least with room I stayed in it was very tired and needed updating. Paint was flaking off the walls, there was what looked like someone's foundation stains on the lamp shade and what looked like water marks/ stains on the walls. To note it can be quite noisy due to town centre location. I stayed mid week and was quite loud. "

"The drainage in the shower is not draining well"