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Reviews of U Boutique on Haven

3.5 out of 5
U Boutique on Haven
89 Haven Rd, Nelson, Nelson

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service
Great service
Stayed 1 night in May 2022

2/10 Terrible

Pauline

Liked: Cleanliness, property conditions & facilities
They do not have a foyer. It was pouring with rain. There is no roof to stand under. The woman would not let me in as she could not find info from Expedia. Rooms have an electronic number entry that is easy once you know how but you have to enter a number and wait until you hear a click before you can open the door. There is a different number fir the room door from the main entry. The movement on the floor from upstairs guests woke me early. The stairs squeak too.
Stayed 1 night in Apr 2022

10/10 Excellent

Ross

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
U Boutique is a historic house that has been remodelled as a hotel. Rooms have ensuite bathrooms and there is one shared kitchen for the whole hotel. We found it clean, well equipped and the staff were helpful and friendly. It has off-street parking and is close to the CBD
Stayed 1 night in Apr 2022
Response from U Boutique on Haven on 21 Apr 2022
Many thanks for your review about the property. Much appreciated!

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room comfortable. However, fan inadequate for the heat and room windows didn't open. Also not soundproof. Could hear neighbour snoring and also someone having a shower after midnight.
Stayed 2 nights in Mar 2022
Response from U Boutique on Haven on 12 Mar 2022
Hi Pamela, we would like to apologize for the night you experience during your stay, there is normally ear plugs that are provided in the rooms for our guest, thank you for brining this to our attention as we will be making sure we do better to better these problems thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Quiet for a busy road. Easy walk into town centre. Comfortable room.
Stayed 1 night in Mar 2022
Response from U Boutique on Haven on 9 Mar 2022
Many thanks for your feedback. Much appreciated :)

10/10 Excellent

Martin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great spot, handy to everything I need. Thanks
Stayed 1 night in Feb 2022
Response from U Boutique on Haven on 1 Mar 2022
Thanks Martin for your reviews. Much appreciated :)

4/10 Poor

Bridget

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no hot water and you could not stand up straight in the bathroom.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would recommend
Stayed 2 nights in Jul 2021
Response from U Boutique on Haven on 5 Jul 2021
Many thanks for staying with us and your feedback is much appreciated!!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean.
Stayed 1 night in Jun 2021
Response from U Boutique on Haven on 1 Jul 2021
Many thanks for your feedback :)

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We really loved staying. Very original, very warm and clean and staff were super friendly with a personal touch!!
Stayed 1 night in Jun 2021
Response from U Boutique on Haven on 1 Jul 2021
Many thanks for your feedback!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept until 8.30am! Unheard of.
Really nice stay. Very sweet manager. Would suggest tea/coffee making in room. I can just handle shared kitchen (almost).
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character, quality, location. This place has it all. It’s a style of accommodation I hadn’t met before, a luxury hotel room with bathroom (amazing shower) plus well-equipped backpacker-style shared kitchen. Outdoor eating areas will be lovely in summer.
Stayed 2 nights in May 2021
Response from Anu on 27 May 2021
Many thanks for staying with us and your feedback is much appreciated!!