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Reviews of Palms Motel

4.5 out of 5
Palms Motel
5 Paru Paru Road, Nelson

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 297 reviews" "
Rating 8 - Good. 84 out of 297 reviews" "
Rating 6 - Okay. 8 out of 297 reviews" "
Rating 4 - Poor. 2 out of 297 reviews" "
Rating 2 - Terrible. 2 out of 297 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within easy walking distance to central Nelson, staff very friendly and rooms clean and a decent size. Plenty of free parking too.
Stayed 1 night in Feb 2024
Response from Gardy on 16 Mar 2024
Cheers Thomas!

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well equipped, BBQ, pool. The hosts Brooke & Gardy were great & very helpful.
Stayed 4 nights in Feb 2024
Response from Gardy on 28 Feb 2024
Great news Alan cheers

8/10 Good

Suganthi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is near to shopping
Stayed 1 night in Jan 2024
Response from Gardy on 28 Feb 2024
Thanks for the review Suganthi. Appreciated

10/10 Excellent

Sheetal

Stayed 1 night in Jan 2024
Response from Gardy on 28 Feb 2024
Cheers Sheetal.

10/10 Excellent

Shamby, Chula Vista

Stayed 1 night in Dec 2023
Response from Gardy on 28 Feb 2024
Awesome Shamby, cheers

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Gardy on 25 Dec 2023
Thanks Michael. Have a great Xmas break

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Close to cafe and shops. Rent a bicycle at Kiwi Journeys and ride the great taste trail. Grab latte at River Kitchen. Try the pizza at Stephano’s.
Stayed 2 nights in Dec 2023
Response from Gardy on 25 Dec 2023
Thanks Paul. Great stuff mate Cheers

10/10 Excellent

Laures

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Value for service
Stayed 1 night in Dec 2023
Response from Gardy on 25 Dec 2023
Thanks so much Laures :)

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Gardy on 25 Dec 2023
Thanks Gary. Appreciate you taking the time. Cheers

10/10 Excellent

Kirimaaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Gardy on 25 Dec 2023
Many regards :)

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are very warm, welcoming and helpful. Property and rooms are very tidy, close to local restaurants and supermarket
Stayed 2 nights in Oct 2023
Response from Gardy on 25 Dec 2023
Thanks Daniel. Have a great Xmas break

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights (weekend), excellent location, handy shops, restaurants and saturday market. Comfortable beds.
Stayed 2 nights in Oct 2023
Response from Gardy on 25 Dec 2023
Cheers Colin for the 10 out of 10. Amazing stuff. Regards

8/10 Good

Ranjini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jamie, Remuera

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to CBD and dining - great facilities.
Stayed 2 nights in Aug 2023
Response from Helen on 27 Aug 2023
Thank you Mark, we are pleased you enjoyed your stay with us! We look forward to seeing you again in the future.Kind regardsHelen

8/10 Good

Paul

Stayed 1 night in Aug 2023

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean good security and good size unit
Stayed 4 nights in May 2023

10/10 Excellent

Ronald, Moncrieff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close CBD, Supermarket. Friendly and helpful staff. Room size very good, facilities also.
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Awesome staff , very helpful and nothing was a problem. Excellent central location with super clean facilities . Kids loved the heated pool , and easy walking distance to the central part of town . Thanks to all the Palms team !
Stayed 1 night in Mar 2023
Response from Cheryl on 14 Mar 2023
So happy you and your family had a enjoyable time here. Looking forward to your return

10/10 Excellent

Stephanie, Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the main centre, nice parks nearby.
Stayed 2 nights in Mar 2023

10/10 Excellent

Alison

Stayed 1 night in Mar 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Cheryl on 4 Mar 2023
I am so pleased you enjoyed your stay with us and had a great time shopping.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient central location, a short walk to shops, cafes and a large grocery store. Clean, comfortable room with everything we needed and friendly staff. Laundry facilities were greatly appreciated at this stage of our trip!
Stayed 2 nights in Feb 2023
Response from Cheryl on 14 Mar 2023
So pleased you enjoyed your stay and our lovely city. Looking forward to your return

8/10 Good

tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Cheryl on 14 Mar 2023
So pleased you enjoyed your stay with us and our beautiful city

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ,clean and welcoming enjoyed our stay will definitely stay hereagain
Stayed 2 nights in Jan 2023
Response from Cheryl on 4 Mar 2023
Pleased you had an enjoyable time here.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stufio
Lovely studio, really well equipped and furnished.
Stayed 1 night in Jan 2023
Response from Cheryl on 4 Mar 2023
Pleased you enjoyed your stay with us

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented, very central property. Staff were so helpful and accommodating. Would book again if in Nelson.
Stayed 2 nights in Jan 2023
Response from Cheryl on 4 Mar 2023
Pleased to here you enjoyed your stay and am blessed in my wonderful staff

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good location.
Response from Cheryl on 7 Jan 2023
So pleased you enjoyed your stay here. It is a good location so close to restaurants,shops, and on the cycle track

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owner/manager. Helpful and chatty.
Stayed 2 nights in Jan 2023
Response from Cheryl on 4 Mar 2023
Pleased you found me helpful. I enjoy my guests.

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed the swimming pool. The staff are really friendly and is in a good location in the city centre. This is my go-to place everytime I come to Nelson
Response from Lisa on 8 Dec 2022
Thank your wonderful review Cameron. We are glad you enjoyed our heated swimming pool. We hope to see you again soon.Take careRegardsLisa

10/10 Excellent

Andrew

Stayed 1 night in May 2022

10/10 Excellent

Shane

Stayed 1 night in Apr 2022

10/10 Excellent

Shelton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from a supermarket and a short walk to town with lots of dining options It was a prefect place for our family on the way for our Abel Tasman holiday.
Stayed 1 night in Apr 2022
Response from Lisa on 26 Apr 2022
Hi Shelton Thank you so much for leaving such a nice review. We hope we see you again in the future. Kind regards Lisa

10/10 Excellent

Andy, Upper Hutt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to toen and friendly staff. Great option having the pool at the motel. Place always kept clean and tidy and very nice place to stay would happily stay again. Only thing is if you need wifi this isnt great but otherwise awesome
Stayed 5 nights in Feb 2022
Response from Lisa on 24 Feb 2022
Thank you for your wonderful review Andy. We are so pleased to hear you enjoyed the location and the pool. We are sorry you found our WiFi unsatisfactory, we may have had issues with the signal that we were unaware of. We do look forward to seeing you again in the future. Kind regards Lisa

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation. Nice and central. Friendly staff.
Stayed 1 night in Jan 2022
Response from Lisa on 1 Feb 2022
Hi Kate We are glad you enjoyed your stay and found our staff friendly. We hope you see you again in the future.

10/10 Excellent

Shaun

Stayed 1 night in Jan 2022
Response from Lisa on 1 Feb 2022
Hi Shaun Thank you for taking the time to leave us your wonderful review.

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 3 nights in Jan 2022
Response from Lisa on 1 Feb 2022
Hi Jane Thank you for your wonderful review, we hope to see you again some time soon :)

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Lisa on 7 Jan 2022
Thank you for your wonderful review Joseph. We hope to see you again soon. Kind regards Lisa

10/10 Excellent

Heta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning stay - well worth the price
pleasant short stay, visiting family for the night in Nelson, did not spend much time at the motel, but it was very convenient for us and totally clean. Host was extra nice
Stayed 1 night in Dec 2021
Response from Lisa on 5 Jan 2022
Hi Heta Thank you so much for your wonderful review. We are pleased you found the motel clean, we also appreciate your comments regarding your host, we will be sure to pass this on :) Kind regards Lisa

10/10 Excellent

Shaun

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great facility
Stayed 2 nights in Oct 2021
Response from Lisa on 4 Nov 2021
Hi Shaun Thank you for your wonderful comments. We hope you come to stay again in the future. Kind regards Lisa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel highly recommended
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and walking distance to Trafalgar centre.
Stayed 1 night in Mar 2021
Response from Lisa on 24 Mar 2021
Thank you for your kind review, we hope to see you again. Kind regards, Lisa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellently presented and had every amenity. The staff, especially the owner, went out of their way to be helpful and kind. Would thoroughly recommend.
Stayed 3 nights in Feb 2021
Response from Lisa on 19 Feb 2021
Thank you for your wonderful review. Our owner and staff appreciate your comments and we all hope to see you again :) Kind regards Lisa

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good family accomodation.
Stayed here either side of completing the Abel Tasman. Each time room was spotless and clean with very comfortable beds and good amenities. Great location. Easy walk to i-site and main shopping precinct. Quiet at night. Would recommend to others and stay here again.
Stayed 1 night in Jan 2021
Response from Robyn on 24 Jan 2021
Hi Victoria, Thank you for your lovely review. We are so pleased you enjoyed your stay with us and hope to see you again. Regards Robyn

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021
Response from Robyn on 24 Jan 2021
Thank you so much for your review and we hope to see you again. Regards Robyn

10/10 Excellent

teresa, Taupo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, apartment, with everything we needed, loved how clean everything was, and the customer service was brilliant, very handy to central town with a countdown supermarket just across the road, I would love to stay here again :-)
Stayed 1 night in Dec 2020
Response from Palms Motel on 8 Jan 2021
Hi Teresa Thank you for your wonderful review, we are glad to hear you found your accommodation clean and that the location was handy. We will pass your comments on to our great team and we do hope to see you again :) Kind regards Lisa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean with all necessary amenities for a comfortable stay. Great location. Walking distance to the city centre.
Stayed 3 nights in Dec 2020
Response from Palms Motel on 6 Jan 2021
Hi there Thank you so much for your wonderful review. We are happy to hear you found your accommodation clean and comfortable. We hope to see you again in the future :) Kind regards Lisa

10/10 Excellent

D&B, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely motel, excellent location, comfy beds, beautiful toiletries and friendly helpful staff. Great for families- would definitely recommend and stay here again
Stayed 1 night in Dec 2020
Response from Lisa on 31 Dec 2020
Thank you for your lovely review. We are glad to hear you enjoyed your stay and look forward to seeing you again in the future. Kind regards Lisa

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous swimming pool & great location
Stayed 1 night in Nov 2020
Response from Palms Motel on 19 Nov 2020
Thank you for your wonderful review, we hope to see you again in the future. Kind regards Lisa