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"Lovely friendly staff who went the extra mile. We arrived early and they looked after our luggage so we could go out till our room was ready. "

"Such a cosy comfortable place to stay for a family of 4. Beds were very comfy too & loved the daily room service to take our rubbish & tidy the beds. Very close to the Port and the inhouse pool was just enough for my children. Lovely Kelera had the best smile & service. Handy location and recommend this place for family's & those who would like to be close to the Port in walking distance. Room service was also welcomed and food great too. Family enjoyed their stay. Vinaka "

"The staff are unreal, the accommodation is really nice and great for kids. Transport was easy! But "

"Clean, relaxing a real nice touch with pool service bringing aroynd fruit kebabs for the children. Food great across the board."

"Started off terrible with them overbooking and downgrading our room without telling us. Next day ended up getting a room type that we should have in a great location. From there it’s a great place to stay with kids."

"All excellent. Staff does need to add ice packs for severe edema incidents for guests coming off flights. (11 hr flight, both legs- extreme swelling, staff graciously and promptly made ice packs with plastic gloves. Subsided by day 2. Had a great time. TY . Store should also offer nude compression socks for these incidents...:)) "

"Staff and singing"

"Yes great "

"The room was beautiful. We got the lagoon view right in front of the over the water bungalows. Staff members are all nice. I would like to shout out: Jack the bartender at lagoon lounge, Ana at the Goji restaurant and Sulu, server at fish bar. They made our stay extra special. The only thing I would suggest is having some chill music at the pools. Not saying they need a dj but atleast some chill music while in the pool would be nice. Also would be nice to have a swim up bar at the adult only pool. Makes more sense to have it there than the “main pool” where children are swimming next to you. "