Nalagi Hotel

The views at the rooftop was probably the only thing that made it a somewhat positive one-night stay. We had a late check-in, therefore, a later swim and found that the pool wasn't as clean as it should have been. As I've read about prior reviews of the hotel, I can agree that it does indeed have a funny (wet carpet) smell. Everything else was mediocre and the majority of staff were pretty disappointing to deal with. A few of the staff at reception/security (gate-keeper) need an attitude adjustment and clearly need more training on how to properly treat their guests. I'm also sad to say that in fact the higher management were unfriendly unhelpful and for a lack of a better word, useless! We had very little understanding and flexibility around the situation regarding our room/stay and a little too much trying hard to be professional which actually came across pretty unprofessional. We felt like it wasn't about us guests at all and by the time we felt that some damage control was attempted, it was a little too late. Funnily enough, we found some of the house-keepers and bellboys warm and pleasant to deal with, keep it up! Personally I will not stay there again. Its too pricey for what was given/shown and its definitely something that would be considered 3 star or less. Probably okay for a one-night stay, I'd suggest to be prepared for the worst when coming across expectations with staff, amenities, unless you're one of the lucky ones and they've taken advice of their reviewers.

I loved how this property was in the center of town. Equidistant you’re Nadi town and the beach as well as other resort properties for day trips and activities. The rooftop pool and bar area are wonderful and upscale. The food service is lovey as well. I ate the margarita pizza no tomato with bbq sauce more times than I can count. Will be back soon!