Hotel is nice and clean. The rooms are ample, though the furniture is very antiquated and somewhat difficult to use. It is centrally located, but on a basically pedestrianized street making it impossible to access directly by vehicle. If you have a lot of luggage, as we had, this is difficult. The hotel staff helped us get the luggage out to a taxicab, but we were on our own getting it into the hotel. Also, the large courtyard doors are locked at night, and you need to be buzzed into the courtyard through a small medieval door. The daytime staff was officious and minimally helpful; the nighttime staff is much friendlier and more helpful. If you want a very, very European-style hotel, this hotel is for you. If you want an up-to-date hotel oriented to modern conveniences, go elsewhere.