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"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"施設は全体的に清潔感があって過ごしやすかったです。"

"Very nice and close to shopping and train station"

"right next to the bus station to the airport"

"景色　接客　良かったです　また、利用したいです ありがとうございました。"

"Good for kids. "

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"The hotel staff are very friendly and attended to things promptly and professionally"

"Nice hotel and friendly staff. Great views."

"Ok"

"Great amenities, recommend the free lounge service can extend until 11pm"

"Easy access from airport, nice breakfast!"

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Good"

"Breakfast buffet "

"Wonderful Onsen bath, friendly staff and yummy bowl of ramen compliments of the hotel. "

"Very clean room, quite, comfortable, helpful and courteous staff, easy access to transportation, bus and train."

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."

"Ocean view room and near seaside attractions. "