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"景色　接客　良かったです　また、利用したいです ありがとうございました。"

"Nice hotel and friendly staff. Great views."

"All of the above. Amazing establishment. "

"Excellent dinner provided. Thanks a lot."

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Breakfast is great..friendly staffs"

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"Good for kids. "

"Can’t beat the price and onigiri breakfast was great!"

"施設は全体的に清潔感があって過ごしやすかったです。"

"スタッフの方の対応が丁寧で良かったです 直前に子どものプランを追加したり料理の変更をお願いしても柔軟に対応してもらえました"

"Breakfast buffet "

"Wonderful Onsen bath, friendly staff and yummy bowl of ramen compliments of the hotel. "

"Ok"

"受付もスムーズで申し分ない 。真横がセブン-イレブンなのも良い。"

"Solid hotel with outstanding customer service. The beds were a bit hard but overall would stay again!"