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"Very close to the railway station and comfortable for short trip."

"No elevator. The reception is on 2nd floor. The ground floor is with strong cigarette smell. My reservation was for a non-smoking room. However, there was cigarette smell (via A/C?). And, I saw a man (a guest?) smoking in front of the reception desk. The staff was friendly and willing to help. They carried my bag up to my room (on 3rd floor) and down to the ground floor. It could be a good choose for smokers and weight lifters."

"Convenient location, staffs are nice and helpful "

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"Very clean room, quite, comfortable, helpful and courteous staff, easy access to transportation, bus and train."

"Good service "

"Amazing stay! Very friendly staff! Highly recommended! "

"The helpful staff"

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "

"Very helpful and supportive to change my room into a non-smoking twin-bed room from the other style. Economic room rate and great dinner site (Izakaya). One problem was to reserve a taxi from another town back to the hotel in the evening (This is not the hotel's problem but the area's one)"

"Good"

"Great helpful staff"

"A bit old but everything's working fine. Breakfast ok though coffee was not so good. Good value."