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Reviews of Wayfarer Motel

3.5 out of 5
Wayfarer Motel
124 Maitland Road, Muswellbrook, NSW

Reviews

6.8
Rating 10 - Excellent. 42 out of 234 reviews" "
Rating 8 - Good. 84 out of 234 reviews" "
Rating 6 - Okay. 46 out of 234 reviews" "
Rating 4 - Poor. 40 out of 234 reviews" "
Rating 2 - Terrible. 22 out of 234 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very neat refurbished motel, good facilities
Stayed 1 night in Apr 2024

4/10 Poor

Nelly

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only positive comment I can give during check in at this motel was the girl at the reception counter was super Nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Quick easy check in
Stayed 1 night in May 2024

4/10 Poor

Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend the property at all it was crawling with cockroaches I used a tin of spray to kill them they were up the wall in the toilet and all over where the toaster cutlery were and crawling over the floor
Stayed 2 nights in Apr 2024

10/10 Excellent

Gayantha

Business traveller
Liked: Staff & service, property conditions & facilities
Great reception welcome.
Stayed 1 night in Mar 2024

4/10 Poor

Dale

Stayed 1 night in Feb 2024

2/10 Terrible

Richelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Wayfarer Motel on 20 Feb 2024
We appreciated your valuable feedback

8/10 Good

Larry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Needs wifi.
Stayed 3 nights in Feb 2024
Response from The Wayfarer motel on 20 Feb 2024
Thank you very mucj

4/10 Poor

Christopher

It was very rundown and room smelt bad
Stayed 1 night in Feb 2024
Response from The Wayfarer Motel on 20 Feb 2024
We appreciated your valuable feedback

2/10 Terrible

DARRYL

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The motel is old and outdated. No facilities on property ie WiFi, bathroom taps miss labeled and shower screen missing panel so water goes everywhere
Stayed 1 night in Feb 2024
Response from The Wayfarer Motel on 20 Feb 2024
We appreciated your valuable feedback

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Garden and pool area were overgrown and unkempt, very unappealing from the street. Room was basic but clean. Aircon was not great. Wi-fi was dreadful
Stayed 2 nights in Jan 2024
Response from The Wayfarer Motel on 20 Feb 2024
Thank you

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Wayfarer Motel on 20 Feb 2024
We appreciated your valuable feedback

4/10 Poor

Gerard

Disliked: Property conditions & facilities
Motel run-down and very out-dated, could use a good tidy up and face lift.
Stayed 3 nights in Dec 2023
Response from The Wayfarer Motel on 20 Feb 2024
Thank you

4/10 Poor

Frances

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Wayfarer Motel on 20 Feb 2024
Thank you

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation and friendly staff
Stayed 1 night in Dec 2023

2/10 Terrible

Sue

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Wayfarer Motel on 20 Feb 2024
Thank you

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy convenient motel easy to find and assesable.. close to shops ..
Stayed 2 nights in Dec 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just found the unit was very clean and tidy. Everything i needed was in place, I never worked out the proper use of the TV but I watched free to air and went to sleep. I could have made an effort and used all streaming services available. Excellent property and value for money
Stayed 1 night in Nov 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wayfairer Motel is value for money.
Stayed 1 night in Nov 2023

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quite a few of the tap washers need changing as the constant drip and water noise was quite evident in the quiet of the night. Loved waking up to birdsong from the golf course each morning.
Stayed 2 nights in Oct 2023

6/10 Okay

Elise

Travelled with partner
Liked: Cleanliness
Our check-in expert was woeful. We arrived at 2:15pm, at the start of check-in time, to find the reception door locked, no one in attendance and a no vacancy sign up. We were booked in so the no vacancy sign wasn’t concerning but we needed to book in as quickly as possible because we needed to be at a funeral and we were already late due to unforeseen road works. I rang to contact number from the website, because there was no number displayed at the reception door and received a ‘this mailbox is full’ response so I couldn’t even leave a message. Eventually my husband walked around the back of the building and found someone in the backyard and asked them to open up for us! They were apologetic, but we shouldn’t have had to go to that extent to be able to register.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Wayfarer Motel on 25 Oct 2023
Thank you very much

4/10 Poor

Helen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked to stay somewhere with a pool and the pool was dirty and the area overgrown. My family was very disappointed.
Stayed 1 night in Sep 2023
Response from The Wayfarer Motel on 16 Oct 2023
We value your feedback

6/10 Okay

Patrick

Liked: Cleanliness, amenities
The front desk closed at 6pm on Friday and I was given a code over the phone from a woman, without giving much the detail where it was to be used. Luckily, there was an after hour mobile number that I could call. The lady owner told me to use the code on the digital lock at my room after she told me so. I was charged twice on that day, but got a refund a week after. The owner was very helpful and friendly. The positive is that it is quite quiet inside room although it is situated alongside the highway. I couldn't hear heavy vehicles go past. It is also very convenient to find places to eat, e.g. KFC, "Maccas", Chinese (closed after 9pm). One big negative is that the room did smell a little, probably from someone with body odour. They should have used air freshener when cleaning up their rooms.
Stayed 1 night in Aug 2023
Response from The Wayfarer Motel on 28 Aug 2023
Thank you very much

4/10 Poor

Narelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very old and outdated. Don’t see the staff. You are given a door code before you arrive. Needs a lot of work.
Stayed 1 night in Aug 2023
Response from The Wayfarer Motel on 28 Aug 2023
We value your feedback

6/10 Okay

Suzanne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Wayfarer Motel on 28 Aug 2023
Thank you

10/10 Excellent

Bianca

Stayed 2 nights in Jul 2023
Response from The Wayfarer Motel on 18 Jul 2023
We appreciate you valuable feedback

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Cheap n cheerful
Stayed 1 night in Jul 2023
Response from The Wayfarer Motel on 18 Jul 2023
Thank you

4/10 Poor

Dallas

Travelled with partner
Disliked: Property conditions & facilities
Looks and is very tired.. power points hanging out of wall bathroom needs complete redo shower front office should have told us what we would be getting as in condition and appearance of room .
Stayed 1 night in Jul 2023
Response from The Wayfarer Motel on 18 Jul 2023
We value your feedback

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Wayfarer Motel on 26 Jun 2023
We value your feedback

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Warm water in the shower for about 1 minute then only cold. Linen was thin. Room was clean and basic service eg kettle etc were in good condition. Cheaply priced if you just want to check in, sleep and check out. Would be pretty in spring.
Stayed 1 night in Jun 2023
Response from The Wayfarer Motel on 26 Jun 2023
We value your feedback

6/10 Okay

Peggy

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Wayfarer Motel on 26 Jun 2023
We value your feedback

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from The Wayfarer Motel on 26 Jun 2023
Thank you

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in May 2023
Response from The Wayfarer Motel on 26 Jun 2023
Thank you

2/10 Terrible

Christy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No Hot water, $10 to do laundry, needs maintenance
Stayed 22 nights in Apr 2023
Response from The Wayfarer Motel on 27 May 2023
We Value your feedbacl

2/10 Terrible

Meldi, Rathmines

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Firstly, it was clean, but don't stay here unless you're prepared to have a cold shower in the morning. This place is very poorly maintained: the fake wooden shelf the fridge is on is all chipped. The frame of the photo above the bed is flaking and the curtains are hanging off the rods. The bed is lumpy and the towels are thin and old. Potholes on the tarmac and cobwebs in the main office. No blankets in the room though the woman was very helpful when I asked for one and gave me 2.
Stayed 2 nights in May 2023
Response from The Wayfarer Motel on 27 May 2023
We are sincerely apologized that There was a hot water system fault occur during your staying

6/10 Okay

Vicki

Disliked: Cleanliness, property conditions & facilities
Disappointing
Stayed 4 nights in May 2023
Response from The Wayfarer Motel on 27 May 2023
Thank you for your feedback

8/10 Good

Ross

Business traveller
Liked: Cleanliness
Sound stay in Muswellbrook
Wayfarer is a basic motel, but fine for an overnight stay in Muswellbrook. Room size was fine for myself, and comfortable stay. Fridge and microwave was handy
Stayed 1 night in Apr 2023
Response from The Wayfarer Motel on 7 May 2023
Thank you

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and in poor condition, area was untidy, curtains had moth holes all over them, towels were that old they were paper thin, chip board supporting fridge in poor condition, the entry into/out of Wayfarers is damn dangerous.
Stayed 3 nights in Apr 2023
Response from The Wayfarer Motel on 27 May 2023
We value your feedback

2/10 Terrible

Saadat

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was revolting. The door wouldnt lock so we had to take our bags out everytime. There was no hot water and we stayed there for more than 2 weeks. There were cockroaches everywhere. Motel manager didnt seem to care at all and didnt solve any issues.
Stayed 16 nights in Apr 2023
Response from The Wayfarer Motel on 7 May 2023
We value your feedback

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water , toilet didnt work , no towels , no cleaner
Stayed 7 nights in Apr 2023
Response from The Wayfarer Motel on 27 May 2023
WE are sincerely apologized that there was hot water system fault occur during your staying

10/10 Excellent

Jacqualine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 27 nights in Feb 2023
Response from The Wayfarer Motel on 10 Apr 2023
We appreciated you valuable feedback

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location
Stayed 1 night in Mar 2023
Response from The Wayfarer Motel on 10 Apr 2023
Thank you very much

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed I don’t know why
Stayed 1 night in Feb 2023
Response from The Wayfarer Motel on 10 Apr 2023
Thank you very much. Unfortunately the water pump is out of order and awaiting to be fixed

4/10 Poor

Helen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Have stayed many times before but motel has really gone downhill pool was green, no hot water in shower and the behaviour of guests (workmen) staying in motel was not great We were kept awake by them drinking and partying until 1:30am They were banging on our motel room door
Stayed 1 night in Feb 2023
Response from the wayfarer motel on 19 Feb 2023
We value your feedback

2/10 Terrible

Thomas

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pics look 4 star, the room did not warrant 1 star cockeroaches were everywhere, on the bed in very old cupboard that had the cups etc,my wife thought they were in her hair during the night.So you can imagine how well we slept
Stayed 1 night in Feb 2023
Response from the wayfarer motel on 17 Feb 2023
We value your feedback

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service
I recommend reading the fine print which says to contact them for checkin details before arrival or you might find yourself unable to checkin. Reception was unattended when we arrived and the phone rang out. There was a note on the door saying they'd be back at 3.30 but it was closer to 4pm.
Response from Wayfarer on 19 Jan 2023
We value your feedback

4/10 Poor

Cindy

Travelled with family
Disliked: Amenities, property conditions & facilities
This property was nothing like the pictures in the advert. The pool was green, there were old breadcrumbs in the food area. The images showed the other side with nice timber doors and tidy garden area, overlooking the Golf course, but the side we stayed on needed a great deal of TLC and maintenance.
Response from Wayfarer on 19 Jan 2023
Thank you

8/10 Good

Mark

Stayed 1 night in Dec 2022
Response from wayfarer on 19 Jan 2023
Thank you for staying with us

6/10 Okay

Renee

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower walls had not been cleaned as brown scum on them, could scrape the scum off with my nail.. it was gross.. mould in the corners and in the grout of shower walls. . Only had one bathroom towel between two people as it was a booking for two adults. The Bar fridge did not work as their was no plug or power point, had to throw out cold items the following morning. The Queen Bed dipped into the middle, slept on the edge of far side and held onto mattress so I did not roll into my partner each time I moved. Only worth 2.5 Stars ⭐️
Stayed 2 nights in Nov 2022
Response from wayfarer on 19 Jan 2023
We value your feedback