Outdoor pool, pool umbrellas, pool loungers
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Reviews of Radisson Blu Hotel, Muscat

4 out of 5
Radisson Blu Hotel, Muscat
Al Khuleiah Street, Muscat

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 370 reviews" "
Rating 8 - Good. 161 out of 370 reviews" "
Rating 6 - Okay. 36 out of 370 reviews" "
Rating 4 - Poor. 7 out of 370 reviews" "
Rating 2 - Terrible. 5 out of 370 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JEAN PHILIP, Jeddah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacy
Stayed 3 nights in Apr 2024

10/10 Excellent

Varvara

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Beautiful pool area and nice breakfast. But what made for such a pleasant stay was the staff! In a word! Exceptional. Helpful, kind, nothing seemed to be a hassle!
Stayed 2 nights in Feb 2024
Response from The Management on 18 Mar 2024
Thank you for the excellent review, Varvara! We're thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience!Best regards,The ManagementRadisson Blu Hotel, Muscat

8/10 Good

Susan

Stayed 1 night in Feb 2024
Response from The Management on 31 Mar 2024
Dear Susan,Thank you for your high ratings.Your kind patronage is truly valued!Best regards,

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Management on 18 Mar 2024
Dear Christopher,Thank you for completing our survey. It is disappointing to know that we could not meet your expectations during your recent stay with us. We hope we can get more information to know where we should improve. Your kind patronage is truly valued, and we do hope that you will provide us another opportunity of service, and we ensure a memorable stay. Best Regards,The ManagementRadisson Blu Hotel, Muscat

10/10 Excellent

SRINATH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very friendly and helpful staff in the hotel. We really enjoyed our stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary Rose

Liked: Staff & service, amenities, property conditions & facilities
Staff at this hotel are amazing. Pool area great. Breakfast great. Made to order eggs. Lucky Lizard staff are beautiful people. It’s an interesting people watching bar at night. Lots of restaurants around make sure to read reviews first. Seven fishes is a good one. Crossing the road is a bit awkward but you get used to it
Stayed 3 nights in Apr 2023
Response from Shamsher on 30 Apr 2023
Dear Guest, Thank you for sharing your valued feedback with us. Your kind patronage is truly valued. Best RegardsThe ManagementRadisson Blu Hotel, Muscat

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well maintained property
Stayed 1 night in Apr 2023
Response from Shamsher on 26 Apr 2023
Dear Guest, Thank you for sharing your feedback. Your kind patronage is truly valued. Best RegardsThe ManagementRadisson Blu Hotel, Muscat

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean facility.
Stayed 1 night in Apr 2023
Response from Shamsher Singh on 22 Apr 2023
Dear Guest Thank you for the ratings and the valuable feedback provided. Your kind patronage is always valued. The ManangementRadisson Blu Hotel, Muscat

8/10 Good

Neslihan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the airport and the pool is nice. They can arrange pick up service from the airport
Stayed 2 nights in Jan 2023
Response from Shamsher on 26 Jan 2023
Dear Guest, Thank you for sharing your feedback with us. Your kind patronage is truly valued. RegardsShamsher

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff just don’t leave anythi
I left some swim shorts in my room (502). I reported to hotel and they promised me a call back but I’ve heard nothing which is disappointing to be honest
Stayed 3 nights in Jan 2023
Response from Shamsher on 20 Jan 2023
Dear Guest, Thank you for sharing your feedback with. Upon investigate we have found that team has reached you by call and email to report you lost item and found. There may be a delay, which we express our apology in this regards. Its is stored at our lost and found department and can be claimed within 6 months. Your kind patronage is truly valued. Best RegardsThe ManagementRadisson Blu Hotel, Muscatt

6/10 Okay

Jibu

Business traveller
Liked: Cleanliness
Need to maintain the same old standard
Things changed in last 2 years ..in terms of cleanliness , service , breakfast (especially)
Stayed 2 nights in Nov 2022
Response from Shamsher on 24 Nov 2022
Dear GuestThank you for the feedback, and given an opportunity to serve you. Your kind patronage is truly valued. Best RegardsThe ManagementRadisson Blu Hotel, Muscat

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, accommodating, all pleasant. Great room and breakfast. Staying there again upon my return.
Stayed 4 nights in Sep 2022
Response from Shamsher on 24 Nov 2022
Dear GuestThank you for the feedback, and given an opportunity to serve you. Your kind patronage is truly valued. Best RegardsThe ManagementRadisson Blu Hotel, Muscat

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Bars
Stayed 1 night in Sep 2022
Response from Shamsher on 26 Sept 2022
Thank you Sean, for the excellent ratings. We truly value your kind patronage. Best RegardsThe Management Radisson Blu Hotel, Muscat

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful. Very fast Wi-Fi excellent for Teams meetings
Stayed 1 night in Aug 2022
Response from Shamsher Singh on 26 Sept 2022
Dear Philip, Thank you for your feedback and the ratings. We value your kind patronage. Best Regards The Management Radisson Blu Hotel, Muscat

8/10 Good

sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel for the price
Average hotel and ok for the price. Food by the pool is the same menu (and possibly kitchen) as Lazy Lizard and the Irish bar and it was below average and over priced. The hotel seems to be in the middle of a roundabout with no easy way to walk to the shops/cafes as the roads are 3 lanes wide and no crossings etc.
Stayed 3 nights in Jun 2022
Response from Shamsher on 16 Jul 2022
Dear Sarah, Thank you for sharing your feedback with us. We are truly delighted to know that your stay went comfortable with us. Best Regards The Management Radisson Blu Hotel, Muscat

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and stay here!
We travel to Muscat often and have stayed at some of the more expensive hotels in the area, but we always compare them to Radisson Blu! This hotel really is the best recommendation in the city for anyone (local or tourists). The staff and services are impeccable, and we will again be back at our next opportunity.
Stayed 2 nights in Feb 2022
Response from Shamsher on 25 Mar 2022
Dear Guest, Thank you for sharing your feedback. We are humbled and delighted to know that your stay went comfortable and you enjoyed it thoroughly. Your kind patronage is truly valued and we do look forward to your futures visits at Radisson Blu Hotel, Muscat. Best Regards The Management Radisson Blu Hotel, Muscat

2/10 Terrible

Hussam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Shamsher on 5 Dec 2021
Dear Hussam, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We really appreciate your effort for bringing this to our attention. However, we would have taken some corrective action at the same time had this been brought to our notice while you were at the hotel. Despite, above mentioned, we do hope you would provide us another opportunity to be service, we will ensure a memorable stay. Sincerely ! The Management Radisson Blu Hotel, Muscat

4/10 Poor

Claudio

Business traveller
Disliked: Staff & service
The hotel was pratically empty and they tried to sell a room upgrade and when i refused they give me a room with less requirement of my reservation.
Stayed 1 night in Sep 2021
Response from Shamsher on 16 Oct 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience. On investigation in this regard, we have found out that, the team has provided a room as chosen online. In addition, they have offered the lowest discounted rate for a suite upgrade upon your interest. However, we would have taken some corrective action at the same time had this been brought to our notice while you were at the Hotel. Do let us know the next time you are in Jodhpur. We will ensure you have a memorable experience. Sincerely, The Management Radisson Blu Hotel, Muscat

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muscat's Best
The number of times we've stayed here over the years speaks for itself! We couldn't be happier with safety and health precautions taken, while still keeping a welcoming and relaxing hotel atmosphere. We tried the dinner buffet and would definitely recommend it. Everyone working at the pool and Lazy Lizard is the best and so considerate!
Stayed 3 nights in Jun 2021
Response from Shamsher on 18 Jun 2021
Dear Leanne, We appreciate your continued support of us. Your kind patronage is truly valued. It's truly satisfying that our team has met your expectations. Do let us know about your future visits. We would be glad to cater as always. Best Regards Shamsher

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
I dont think the hotel room is worth the price I paid for. The hotel room is outdated. Very common. Dont think we will be back. Service of employees are good though.
Stayed 1 night in Dec 2020
Response from Shamsher on 3 Jan 2021
Dear Chin, Thank you for taking out your valuable time to share your experience and truly appreciate your feedback, which we have taken into consideration for renovation. We do offer our sincere apology for the inconvenience caused, and on your future visits may experience the change. We look forward to seeing you again. Best Regards The Management Radisson Blu Hotel, Muscat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020
Response from GM on 13 Mar 2020
Dear Guest, Thank you for the ratings. We value your kind patronage. Best Regards Petr Dubsky General Manager

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from GM on 13 Mar 2020
Dear Guest, Thank you for your ratings. We value your kind patronage. Best Regards Petr Dubsky General Manager

6/10 Okay

James

Liked: Cleanliness, staff & service
The hotel has a lovely breakfast area and a good breakfast buffet. It is convenient to the stadium. Staff are thoughtful and attentive, but could do a better job of separating some of their guests form others. Why? Sometimes high school sports teams are there. During our stay we were loudly won by team coaches at 6:15am and the noise got worse until the teams finally left for breakfast 45 minutes later. I felt particularly bad for the woman with kids across the hall from us who came out into the hall, told the students that she had young kids and asked the students to mind their language and quieten down as the hotel had other guests than student sports teams. The students were up late into the night shouting and playing music. Management was good about quieting them down and posted a security guard on our floor to keep them quiet. ~My question is: why not put all the teams on one floor and all the regular guests on different floors?
Stayed 2 nights in Feb 2020
Response from Shamsher on 9 Feb 2020
Dear James, Thank you for taking out your valuable time to review your stay. I do sincerely apologize for the inconvenience regards the noisy floor. Your opinion is highly valuable and it would be would highly considered for future stays. Your patronage is highly valued and we do look forward for your future stays.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from shamsher on 27 Jan 2020
Dear Patrons, Thank you for taking out your valuable time to review about your stay. We are delighted that your stay was enjoyable and comfortable. We value your kind patronage and do look forward to your future stays at Radisson Blu Muscat. Best Regards Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2020
Response from General Manager on 20 Jan 2020
Dear Guest, Thank you for taking out your valuable time to review your stay about Radisson Blu Muscat. We are delighted to know that the stay went comfortable and enjoyable. We truly value your kind patronage and do look forward for your future stays. Best Regards Petr Dubsky General Manager

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further, this is the best!
We've stayed here dozens of times and we're always happy, but this weekend was especially nice as the wonderful staff helped to prepare a surprise cake and room upgrade for my husband's birthday. The staff is always great and the hotel is the best value in Muscat (we've stayed at many hotels throughout Muscat so we have concluded this from much experience). It is our home away from home (Nizwa).
Stayed 2 nights in Dec 2019
Response from Shamsher on 21 Dec 2019
Dear Leanne, Your excellent rating and compliments following your visit to our hotel is the best recognition for the entire team, therefore we would like to thank you for taking the time to share your experience. It is our pleasure to hear that you had enjoyed being in the property, and the stay was comfortable. We have shared your praise with the team. We truly value your kind patronage. Best Regards Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Shamsher on 19 Dec 2019
Dear Guest, Thank you for taking out your valuable time to review about your stay. We are delighted that your stay was comfortable and you enjoyed thoroughly. We value your kind patronage and do look forward for your future visits. Best Regards Petr Dubsky General Manager

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2019
Response from Shamsher singh on 10 Dec 2019
Dear Guest, Thank you for your time to review about your stay. With your experience, it seems that your expectations were not met. Should you wish to share in details, please contact me directly

6/10 Okay

Yohan, DUBAI

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Average. Not met to its standard. Room is small, Echo inside the room, lot of noise disturbance. In front of hotel is nice, spacious parking, located at good place, pool is good for kids and women. Overall experience, given more price for less quality..
Stayed 2 nights in Nov 2019
Response from Shamsher on 2 Dec 2019
Thank you Yohan, for your valuable time to review about your stay. We are disappointed to hear about your experience regards the room standards and for being spacious. We do take this note to look forward for more improvement in near future. Despite above mentioned, we do hope to cater you on your next visit. Best regards The Management Radisson Blu Muscat

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from shamsher on 28 Nov 2019
Thank you for taking out your valuable time to review about the property, and we value your patronage. Best regards Petr Dubsky General Manager

6/10 Okay

Amjad

Stayed 1 night in Nov 2019

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay all around
Good central location in the City, reasonable price and comfortable stay. Hotel is a little dated, but overall a good choice
Stayed 1 night in Nov 2019
Response from Shamsher on 22 Nov 2019
Dear Todd, Thank you for your valuable feedback, we are delighted to know that you enjoyed being in the property and your stay was comfortable. Innovation is in pipe line, and we expect to take place soon. We hope to hope to welcome again at the property in near future. Regards Management Radisson Blu Muscat

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short business trip.
Stayed 1 night in Nov 2019
Response from P. Dubsky on 11 Nov 2019
Dear Chris, Thank you for taking the time to write a review about our property, we are thrilled to see that you enjoyed your stay with us and hope to welcome you always whenever you are in Muscat. Thank you, Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from P. Dubsky on 4 Nov 2019
Dear Guest, Thank you for taking the time to rate our property, we appreciate the rating and hope to welcome you back again in the near future. Thank you, Petr Dubsky General Manager

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019
Response from P. Dubsky on 1 Nov 2019
Dear Guest, We appreciate taking the time to rate our property, we aim for five stars rating always and would appreciate returned feedback with points that we need to work on. Thank you, Petr Dubsky General Manager

8/10 Good

Arstide and Pamala

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
great stay- Very friendly and professional staff everywhere in the hotel, they train their employees for excellence! great pool area, very relaxing - hotel needs to be updated, it is a bit plain and outdated in decor by 2019 standards! Food is of great quality, half board option worked really well for our family. Would stay here again.
Stayed 1 night in Oct 2019
Response from P. Dubsky on 25 Oct 2019
Dear Guest, Thank you for the sharing your experience with us, we are delighted to see such a great review, hope to welcome you back again in the near future. Thank you, Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from P. Dubsky on 6 Sept 2019
Dear Guest, Thank you for the lovely rating, we are glad that you enjoyed your stay with us, looking forward to welcome you back again in the near future. Thank you, Petr Dubsky General Manager

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Petr Dubsky on 19 Jul 2019
Mr. Jason, Thank you for taking out your valuable time to review about the experience you had at Radisson Blu Muscat. We are delighted and humbled that you have enjoyed your stay thoroughly. We value you patronage, looking forward to welcoming back to the property. Best Regards Petr Dubsky General Manager

10/10 Excellent

Shahzoob Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Shamsher Singh on 8 Jul 2019
Dear Shahzoob, Thank you for taking out time to review. We are humbled and delighted to know that you enjoyed your stay at the property. We value your patronage, and looking forward to welcoming you back for your future stays. Best Regards Petr Dubsky General Manager

10/10 Excellent

SHILPI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 2 nights in Jun 2019
Response from P. Dubsky on 22 Jun 2019
Dear Shilpi, Thank you for the amazing rating and comments, we are delighted to see that you enjoyed the stay with us, looking forward to welcome you whenever your travel brings you back to the city. Best regards, Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2019
Response from P. Dubsky on 21 Jun 2019
Dear Guest, Thank you for the rating and hope to welcome you back again in the near future. Best regards, Petr Dubsky General Manager

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from P. Dubsky on 29 May 2019
Dear Guest, Thank you for taking the time to rate our property, we appreciate the time and rating and hope to see you in the near future. Best regards, Petr Dubsky Genera Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food. Very comfortable. Good Gym. Good pool. Will stay here again if I return to Muscat
Stayed 5 nights in May 2019
Response from P. Dubsky on 24 May 2019
Dear Paul, Thank you for taking the time to write a review about our property, we are delighted to hear that you enjoyed the stay and we hope to see you back again for another stay. Best regards, Petr Dubsky General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from P. Dubsky on 6 May 2019
Dear Guest, Thank you for the rating, I can see that we didn't meet your expectations and I would love to hear from you on what was wrong. Your return feedback will help us to enhance our services. Thank you, Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Muscat visit
Really friendly staff, couldn't fault them. Located in nice area with a good selection of cafe & restaurants in short walking distance
Stayed 2 nights in Apr 2019
Response from P. Dubsky on 4 May 2019
Dear Guest, Thank you for the lovely rating and comment, I am glad to hear that you enjoyed your stay with us and hope to welcome you back again in the near future. Thank you, Petr Dubsky General Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect service in all departments. Cannot fault the hotel. Have stayed there several times and it is always excellent
Stayed 9 nights in Apr 2019
Response from P. Dubsky on 1 May 2019
Dear Jill, Thank you for taking the time to rate our property, we appreciate your feedback and glad to hear that you enjoyed your stay with us and hope to see you again with us. Thank you, Petr Dubsky General Manager

2/10 Terrible

Verified traveller

Stayed 4 nights in Apr 2019
Response from Petr on 21 Apr 2019
Dear Guest, Thank you for rating and we apologize for not meeting your expectations, we are concern about the quality of service you received and are seeking more details to make it better. Your returned feedback will help us to enhance our services. Hope to welcome you back again to Radisson Blu Muscat. Thank you, Petr Dubsky General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Muscat break
Lovely hotel with helpful and friendly staff. We upgraded to a business room on the business floor with access to the Business lounge, which was well worth paying the extra.
Stayed 7 nights in Apr 2019
Response from P. Dubsky on 21 Apr 2019
Dear Guest, thank you for the lovely review and rating, we are glad to see that you enjoyed your time with us. hope to see you with us whenever your travels brings you back to Muscat. Thank you, Petr Dubsky General Manager