Mount Salem Hotels, Montego Bay

"Room was very clean and most of the staff were super nice and friendly"

"Amazing. Will absolutely be back"

"Staff was amazing and always entertaining, very clean hotel also "

"Clean room, nice view of the city, comfortable bed. Front desk staff was very helpful and kind during check in and check out. Breakfast and dinner were delicious! I loved sitting on the veranda (porch). However, I was taken aback by the attitude of one of the workers who felt a guest I invited to dinner (whom I paid for) should not be at the resort, likely because my guest was a Rasta. Some guests do have meetings with local people and the local people should be treated with the same respect and human decency at tourist."

"Staff was very friendly & courteous. Clean rooms, and lots of activities but they did end pretty early which may be because they’re still short staffed. "

"All great people and staff"

"Clean room, friendly staff, entertainment, facilities choice of restaurants, location to Airport "

"Clean room, great staff, food was above average, lots of entertainment, would definitely go back. "

"Here are just a few of the outstanding staff: Rojay, waiter at The Grill and Chez Isabelle, attentive, remembered my allergies each time. Antoinette, hostess at the Lobster House and Magna. She remembered our name and room number, always a smile on her face. Impressive! Kimono at the Zenith pool. Pleasant and efficient even though she seemed overworked. Allayah, The Lobster House. Remembered allergies and she was attentive. Britannia, Magna. A real professional server! Felicia, waitress at the small pool. She always seemed to be there when we were ready for another beverage. Christopher and Jessie at the Martini bar. They were friendly and hard workers. The bar could get quite busy and they always made sure to acknowledge each guest even if it would be a few minutes before they could take their order. Kenira, hostess at the breakfast buffet. She remembered us each morning and made us feel welcome. All of the staff in the Club Lounge were helpful and friendly. Overall we really enjoyed our 3rd stay at Excellence Oyster Bay!"