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Reviews of Hotell Östermalm

3 out of 5
Hotell Östermalm
Östermalmsgatan 20, Motala

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 207 reviews" "
Rating 8 - Good. 86 out of 207 reviews" "
Rating 6 - Okay. 43 out of 207 reviews" "
Rating 4 - Poor. 13 out of 207 reviews" "
Rating 2 - Terrible. 12 out of 207 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
C/I at sister property 1blk away. Large room size. Gr8 sleep for 3. Laundry isn't self service. 50kr 1load. Would definitely stay again. Awesome town
Stayed 2 nights in Jun 2023

8/10 Good

Patrick

Travelled with family
Liked: Room comfort
Disliked: Staff & service
During my stay at the hotel was a very bad Clean, no soup , no toalett papper. Tok long time to found the information about the brekfast was in a other hotel, i dont understand why hotel.com or the hotel dont give this type of the information in the homepage
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Annica

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a very cosy hotel. We would definitely stay their again!
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing special...
Good placement for the hotel, however the building is old and needs a little bit more care. Dust under bed, on glass surfaces and several spiders in the corner of the room do not add to “cozy” feeling. Having warm water in the shower or not is highly dependent on whether your neighbors use shower in their room or not. Good breakfast. Tiny parking. Ok internet.
Stayed 1 night in Oct 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Motala
Great hotel, but if you have problems with going up or down stairs request a room on the first floor. Room was large and the bathroom was very nice. We lived on the third floor
Stayed 1 night in Jul 2017

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a surprise
We arrived to find key and information waiting for us in reception. The room was on the first floor and what a pleasant surprise. It was spotless and big. With a lovely bathroom including shower (althought water too hot) The Wi-Fi code was in the room. Also local information about small business and where to find them. Afternoon coffee and cake was in the dinning room late afternoon, this was a lovely surprise and delicious, We walked into Motala which only took about 15 mins where we had something to eat. The only drawback was there was no lift and the stairs went around a corner but this was not a problem for us.
Stayed 1 night in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Stayed 1 night in Feb 2024

2/10 Terrible

Johnnie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Toaletten hade kiss på ringen, sängen saknade en madrass, frukosten serverades i en byggnad 200 meter bort, gardinen för mörkläggning var för liten för fönstret. ingen info om att hotellet ej är bemannat så man få ringa när man vill checka in och att frukost inte serveras i samma byggnad när man bokar.
Stayed 1 night in Feb 2024

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Eva

Business traveller
Stayed 3 nights in Feb 2024

8/10 Good

Birgitta

Travelled with family
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Marie

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Maria

Stayed 2 nights in Oct 2023

8/10 Good

Kjell-Åke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, room comfort
Fint litet hotell centralt beläget. Dock var det inte någon värme igång så det kändes väldigt kallt. Badrumsskåpet stod på golvet och inte uppmonterat vilket drog ner betyget betydligt. Fanns ingen spegel i rummet heller. Annars var det fräscht för övrigt.
Stayed 1 night in Oct 2023

10/10 Excellent

Sonja

Stayed 1 night in Oct 2023

6/10 Okay

Ida

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotellrum
Trasig dusch hållare, stolarna gav ifrån sig skinnbitar ÖVERALLT, obekväm övergång mellan sängarna, hyfsat städat
Stayed 2 nights in Sep 2023

10/10 Excellent

Anders

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Lena

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lena

Stayed 2 nights in Aug 2023

6/10 Okay

Anders

Disliked: Staff & service, property conditions & facilities, room comfort
Dåliga kuddar, svag WiFi, frukost i annan byggnad
Stayed 1 night in Aug 2023

8/10 Good

Odd Anton

Stayed 1 night in Aug 2023

6/10 Okay

Kate

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Arne

Stayed 1 night in Aug 2023

2/10 Terrible

elisabet

Stayed 1 night in Jul 2023

6/10 Okay

Sofia

Stayed 1 night in Jul 2023

6/10 Okay

Per

Disliked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Sven-Ove

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Obemannad reception, svårtippad telefonkontakt och info om rum. Påtalar flera gånger att vi är tidiga, vilket innebar 10 min före incheckningstid. Inte serviceminded personal.
Stayed 1 night in Jul 2023

8/10 Good

Mats

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bokar inte detta fler gånger.
Dåligt med frukost på annat hotell utan att vi fått tillgång till den informationen innan. Receptionen var inte bemannad enligt bokningen. Mycket dåligt städat. Borde kallas bed & breakfast och inte hotell. Väldigt varmt på rummet, och då var det endast 17-18 grader ute, ingen ac.
Stayed 1 night in Jul 2023

10/10 Excellent

Annika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var trevligt inget att klaga på , lite svårt med bilparkering kanske.
Stayed 4 nights in Jul 2023

10/10 Excellent

Elisabeth

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Agneta

Liked: Staff & service, property conditions & facilities, room comfort
Utmärkt läge
Utmärkt läge. Lite äldre hotell och ngt slitet men det fungerade bra. Vi fick ett stort rum för oss och våra hundar. En ok frukost serverades just under vår vistelse i systerhotellet ett par 100 m bort. Sköna sängar men dammsugning under sängen var visst inget de prioriterade. I övrigt var det rent och fräscht. Viss störande trafik under natten om man har fönstret öppet.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Eigentlich war der Buchungsentscheid aufgrund des Angebots von zwei Kingsize- Betten gefallen, die dritee Person hatte dann doch bloss ein Bettsofa. Tolles Frühstück, aber in einem anderen Hotel, den Berg hoch, ungünstig bei schlechtem Wetter und wenn man nicht so gut zu Fuss ist.
Stayed 1 night in Jul 2023

8/10 Good

Marjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Annelie

Liked: Room comfort
Mysigt rum, ok sängar. Toalett ofräsch och väldigt varmt rum(uppe på vinden).
Stayed 1 night in Jul 2023

6/10 Okay

Inger

Liked: Staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Ing-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell
Väldigt fint rum. Tyvärr ingen AC. Väldigt varmt på rummet. God frukost. Obemannat när vi kom, men kod och info kom i tid innan.
Stayed 1 night in Jun 2023

10/10 Excellent

Signe Nordheim

Stayed 1 night in Jun 2023