Property amenity

Reviews of Residence Inn by Marriott Montreal Airport

3 out of 5
Residence Inn by Marriott Montreal Airport
6500 Place Robert-Joncas, Montreal, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1004 reviews" "
Rating 8 - Good. 288 out of 1004 reviews" "
Rating 6 - Okay. 42 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night, arriving late from Miami to hit the slopes on the next day. The property is new, clean, nice staff and a decent breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle, Maugerville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with our children in the suite. The pool was clean and the hot tub was nice and warm. Shops close by for all your needs. Staff were very nice and the YUL restaurant was tasty. Merci!
Stayed 1 night in Mar 2024

10/10 Excellent

Rozita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 12 enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hello Rozita, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hello Kristofer, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hello Jennifer, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Billel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood 3 nights here with family, kids enjoyed the pool, rooms are clean and well maintained, the kitchen included everything we needed, staff proactive and friendly, offering good breakfast. Perfect for families, the only thing to improve is that the parking is paying 18$/night (only an outdoor parking so be ready to clear snow every morning 🤒)
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Billel, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Hagop

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a good place to stay!
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Hagop, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Connor, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Connor, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

6/10 Okay

James, Iqaluit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but Pricey.
Stayed 2 nights in Feb 2024

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Ur bed
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 24 Mar 2024
Hello Phillip, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

sungyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Sungyeon, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

6/10 Okay

Diane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The airport shuttle is very convenient and reliable. The reception is prompt and friendly. The breakfast was substandard and the breakfast hours 6 am-9 am, were not so convenient. The room was very small, I had a king suite, with a sofa bed and kitchenette, however, the sofa bed was facing the King Bed and was impossible to open or use due to lack of space.
Stayed 1 night in Jan 2024
Response from The Front Desk on 27 Jan 2024
Hello Mrs Diane,Thank you for taking the time to tell us about your experience with us.We are sorry to hear that you were unable to use the sofa bed due to lack of space.Should your travels bring you back to the area, please do not hesitate to contact us directly.

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Emily, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio room was good size for us as a family, breakfast was good with excellent selection, staff friendly and assisted us with late checkout due to flight changes. Shuttle service to airport is excellent
Stayed 3 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Tim, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Eddy, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Nicole, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Santhosh, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Teela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Teela, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Lucassie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff. i felt welcomed here
Stayed 4 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Lucassie, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Alain, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Amanda, Terrasse Vaudreuil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Amanda, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, great service. Perfect hotel if you are taking a flight the next morning
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Steve, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Kelsie, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

DALFORD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Dalford, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property but breakfast options could have been more
Stayed 2 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Pooja, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Sreelakshmi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were polite and friendly. The breakfast was good, but could have included few more vegetarian dishes. The room was spacious and comfortable.
Stayed 2 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Sreelakshmi, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

2/10 Terrible

Nhien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible trip
The hotel is very nice and breakfast was great; but someone had tried to steal my Lexus; I have my steering wheel locked with”the club”but they broke the rear passenger window, unlocked the doors; cut my steering wheel top and bottom parts, it still unable to remove “the club”. The parking is in secure area with gates and still unsafe. Terrible area to stay and visit
Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Jack, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Maria G.

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stay for our family. The restaurant had a limited menu, but there are lots of options and delivery available.
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Maria, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent at this property...would have appreciated a free or cheaper parking though..
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Laila, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

QUTELL

Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Qutell, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Ajai

Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Ajai, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Ingrid

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great and nice hotel
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Ingrid, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

4/10 Poor

Khaled

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff tried to charge for parking which was included. Asked for higher floor, staffed refused and offer second floor only. The hallway in the second floor stinks despite the place is fairly newly built. The noise from the airplane take off is too loud, even inside the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Monina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and staff are friendly starting from reception area to where we had breakfast. Mhyra the staff in the kitchen is so nice and friendly. My children enjoyed their breakfast
Stayed 1 night in Dec 2023
Response from Front Desk Team on 5 Dec 2023
Hello Monina, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Ashraf

Stayed 1 night in Nov 2023
Response from Front Desk Team on 2 Feb 2024
Hello Ashraf, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Pradip

Stayed 2 nights in Oct 2023
Response from Front Desk Team on 5 Nov 2023
Hello Pradip, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

4/10 Poor

Rabia

Stayed 1 night in Oct 2023
Response from Front Desk Team on 28 Oct 2023
Dear Rabia, We are sorry to hear it was not to your expectations. We hope you give us another opportunity the next time your travels bring you to Montreal. Regards to see you again soon!

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last-minute booking due to a flight change. While I feel it is misleading to call this an Airport hotel (as it is not located at the airport), it is located approximately 15 minutes from the airport by shuttle (which the hotel offers).
Stayed 1 night in Oct 2023
Response from The Front Desk Team on 23 Oct 2023
Hello Jessica,I am sorry to hear that you felt misled by our hotel not being directly at the airport. We do offer complimentary shuttle service which is why it is considered an airport hotel.We hope to see you again soon, should your travels bring you back to the city.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable stay. Room was spacious. Breakfast was good.
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 18 Oct 2023
Hello Tara, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2023
Response from Front Desk Team on 15 Oct 2023
Hello Raj, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Vivek

Stayed 3 nights in Oct 2023
Response from Front Desk Team on 30 Oct 2023
Hello Vivek, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was so clean and we had a great experience. Th only thing is, it was far from city centre.
Stayed 2 nights in Oct 2023
Response from Front Desk Team on 8 Oct 2023
Hello Shiva, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2023
Response from Front Desk Team on 8 Oct 2023
Hello Danny, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Rebecca, Knoxville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Front Desk Team on 14 Oct 2023
Hello Rebecca, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Jackie L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay for only 2 nights. Breakfast was very good, lots of options! I would however like an upgrade on the toilet tissue 😊 Thank you.
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 2 Oct 2023
Dear Jackie, We are sorry to hear it was not to your expectations. We hope you give us another opportunity the next time your travels bring you to Montreal. Regards to see you again soon!

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site dinning is good quality - very pleasant staff!
Stayed 3 nights in Sep 2023
Response from Front Desk Team on 29 Sept 2023
Hello Joseph, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Jiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Front Desk Team on 28 Sept 2023
Hello Jiao, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and very friendly staff
Stayed 1 night in Sep 2023
Response from Front Desk Team on 26 Sept 2023
Hello Michelle, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Maria, Mississauga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very well kept
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 25 Sept 2023
Hello Maria, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.