Property grounds

Reviews of Motel Chez Nous

2 out of 5
Motel Chez Nous
1002 Boulevard Curé-Labelle, Laval, QC

Reviews

5.0
Rating 10 - Excellent. 8 out of 101 reviews" "
Rating 8 - Good. 13 out of 101 reviews" "
Rating 6 - Okay. 26 out of 101 reviews" "
Rating 4 - Poor. 26 out of 101 reviews" "
Rating 2 - Terrible. 28 out of 101 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

john p.

Business traveller
Liked: Cleanliness, property conditions & facilities
We just needed to sleep..price ok...wifi excellent..fffridg and micro wave
Stayed 1 night in Jul 2023

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is being remodeled, which will considerably improve its appearance and comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Hasan

Stayed 1 night in Jun 2023

6/10 Okay

Alyssa

Disliked: Amenities, property conditions & facilities

2/10 Terrible

Timothy

Stayed 3 nights in May 2022

4/10 Poor

Dylan

Disliked: Staff & service
Was rude when asking to change the booking. Had to pay for 2 nights but only stay for one because they were unhelpful
Stayed 2 nights in Sep 2021

2/10 Terrible

Damien

Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay here again. Very noisy paper thin walls.drunk people talking loudly. Garbage truck coming at night time 11pm. Cars playing loud music driving into parking lot at 100 am. I hardly slept at all with ear plugs. Beware do not stay here.
Stayed 2 nights in Sep 2021

2/10 Terrible

Hafedh

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were given a room that was full of insects on the bed and under the pillow!!! We were shocked and decided to leave within 5 minutes. the reception offered us a different room that I found cleaner but it's still a disappointing experience.
Stayed 1 night in Aug 2021
Response from Mote Chez Nous on 15 Aug 2021
We are sorry to hear your experience in our property. This room had been not used about 3 months. We cleaned the washroom, floor, and furniture on the same day you came. Unfortunately we did not check the bed. Thank you very much for your comment, and we will check the room carefully in the future .

6/10 Okay

Peterson-James

Business traveller
Liked: Cleanliness
Decent place
It was decent , looks like whst i saw on the Hotel.com App
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very questionable health and cleanliness of the motel room/property in a general. Garbage and construction material throughout the parking lot area. Police constantly driving through the parking lot at all hours. Shady.
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not clinging its not safty to mutch the dor is not close very wil
Stayed 2 nights in Dec 2019

2/10 Terrible

clausel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Stayed 1 night in Oct 2019

2/10 Terrible

Michel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Shay, Muskoka, ON

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We got a no smoking room, but there was a smell to it. it wasn’t pleasant but bearable. there’s no toilet paper holder. it’s just on the toilet which is weird for a motel. there was no bathtub plug. so couldn’t give my toddler a bath. i went to turn on the lamp and the lightbulb wasn’t even in right. i fixer it myself. the walls are very thin so beware of that. overall it’s an okay place if you’re in a pinch but i’m sure you can find a nicer place for the price.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Alaa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

adam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

maria, niagara

Liked: Staff & service, property conditions & facilities, room comfort
Room
The area is near to everything. But the washroom is not that clean. I have to clean by myself especially the toilet sit and bowl.
Stayed 1 night in Aug 2019

6/10 Okay

Iyad

Stayed 1 night in Aug 2019

2/10 Terrible

Ghassan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad, nothing like the picture I won't be back again
Stayed 1 night in Aug 2019

4/10 Poor

Amitender

Disliked: Staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
For the price I paid, I could have got a higher quality place
Stayed 1 night in Aug 2019

8/10 Good

Roland

Liked: Cleanliness, staff & service, room comfort
Good for the money.
This was the only hotel/motel on Trivago on one day's notice for less than $100/night in Montreal. Actually it was about 5 miles away in the Laval section/suburb.
Stayed 2 nights in Aug 2019

10/10 Excellent

Jal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Rooms basic, clean, and in need of a bit of attention (ours had no towel rack in the bathroom, e.g.). However, the bed was comfortable, the A/C worked fine, and in addition to a bar fridge, there was also a microwave. It gave us the room we needed at a very reasonable price. The motel's sign outside is only barely legible when approached from the south - please give it a coat of paint!
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Reasonable for a cheap motel. Looks to be very old.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property is a hotel from hell. It’s in a not safe area as indicated by the staff having to take ID cards and credit cards through a slot. There are a few adult entertainment establishments around the area apparently. The room is accessed from the carport and therefore anyone can come to your door but the door does not have a dead bolt. I had to use my luggage against the door just in case. The property owner was very unfriendly and confronted me about my earlier posting about checking in. He refused to return my deposit after checking the room without finding any problems. He apparently tried to retaliate by withholding the deposit which is illegal and against the Expedia policy. I will talk to Expedia about my terrible experience and hope you will never stay in this hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great upgraded rooms. Exterior a little rough. Manager and wife are really nice. Places to eat and department stores nearby.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It is ok to sleep few nights if you need some place with convenient price.
Stayed 4 nights in May 2019

6/10 Okay

celine

Disliked: Cleanliness
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing to like about this property for real
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Germaine, Shannon, Quebec

Liked: Cleanliness
Disliked: Property conditions & facilities
Really old, mold, rot, false representation wit3pictures, the pics I took are on site, and not nice
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

If you’re stuck
Was looking for an airport hotel but all were sold out, so this was closest could find at last minute. Arrived late so had to ring bell for service but someone showed up right away to check me in and give key. Room was cold when entered but warmed up quickly once turned heat on. Very typical motel, nothing fancy. Old style bathroom. Bed was clean. Left early next morning to go to airport, 20 km away.
Stayed 1 night in Oct 2018

6/10 Okay

Al, Ajax, Canada

Liked: Cleanliness, staff & service
Work needs to be done on the washroom needs updating and front stairs
Stayed 2 nights in Aug 2018

6/10 Okay

Angie, Gatineau

Liked: Cleanliness, room comfort
The bed was comfortable and very clean. The building is somewhat outdated, it would need an upgrade: I noticed a funky scent. A part from that, I had a really nice stay.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
the front steps was broken, the bed was too small for two people, at night we could not sleep because next door people were having loud sex... as for cleaning, we had to tell the cleaning personal to remove the garbage, clean the floor and do the bed. The only thing is nice about this motel is the area close to bank, shopping, restaurants, the mall and Route 15.
Stayed 1 night in Aug 2018

10/10 Excellent

Deepak, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place and the surrounding is beautiful. You should definitely stay here
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay here again
Hotel is close to everything, rooms was decent. The end was as hard as a rock, came with 1 pillow that was also hard as a rock, bathroom is nasty and the tube TVs don’t work
Stayed 2 nights in Jun 2018

6/10 Okay

Carlo, Businessman

Disliked: Property conditions & facilities
Business
It's a motel a bit old but for one night stay it's ok.
Stayed 1 night in Jun 2018

8/10 Good

Metalhead86, Ottawa

Liked: Staff & service, property conditions & facilities, room comfort
No real complaints. Good for the price. I was in town for 1 night, to see Slayer with my girlfriend. The toilet was very low, like a children's sized toilet, and we found 1 hair in the bed.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So run down and dirty
Nice size room with ridiculous size wash room. All metal items are rusted including water coming out of hot water tap. Took foever for water to come. Nothing was dusted or swept. Only one push button lock on door handle. Small old tube tv. Terrible lighting and loose fixtures. Stained towels. At least bed was clean aside from cigarette burns in sheets, etc. Thank goodness we only slept there. Did not spend any relaxing time as we normally do in motels/hotels. My son and I were handed one key on a plastic key holder like they give you at gas station washrooms. It was a struggle each time to unlock the door to get in.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very creapy area. Cleans aren't very clean. Walls are as thin as a piece of paper, you hear people talking. NOT a place to go back.
Stayed 2 nights in Dec 2017