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Rating 10 - Excellent. 1127 out of 1467 reviews" "
Room was quite small but adequate and very clean. We were seldom in the room so size wasn't a big issue, but very little space to walk around bed to bathroom.
Kathlin
Stayed 2 nights in May 2024
Response from The Reception Team on 26 May 2024
Bonjour Kathlin,Thank you for taking the time to write us a comment. We appreciate the feedback, we hope you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Very noisy because there’s a nightclub across the street in tower three if you’re facing the street it’s terrible. Keep you up all night. Make sure you get A room not facing the street. Also tower one and two apparently have problems with their air-conditioning because we had to move rooms twice. They were very accommodating and they even let us have a late check out so that kind of made up for the inconvenience. The room was fantastic!
April
Stayed 3 nights in May 2024
Response from Front Desk Team on 26 May 2024
Bonjour April,We would like to thank you for taking the time to write us a review. We are happy to read that you enjoyed your stay with us. We would also like to thank you for letting us know about the issues that you experience. Know that they are noted, and our management team is aware.We are wishing you a safe trip back home and we hope to see you soon back with us in Old Montreal.Kind regards,
Loved the area and the staff were very helpful and friendly.
Samantha
Stayed 3 nights in May 2024
Response from The Front Desk Team on 25 May 2024
Bonjour Samantha,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,The Reception Team
Staff and customer were great to deal with. Our AC didn’t work when we got there initially but it was fixed pretty quickly. They ended up not charging us for parking as an apology for the AC, we were really impressed with that, they didn’t have to but that is what I would consider great customer service!
Melissa
Stayed 2 nights in May 2024
Response from The front desk team on 25 May 2024
Bonjour Melissa,Thank you so much for your perfect rating and beautiful words about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal!Best regards.
Bonjour John,Thank you so much for your perfect rating about the hotel.We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards,
I enjoyed my room and the view. It was extremely close to the Congress Centre, which is where I needed to be so that was convenient, but the walls are thin and you can hear everything...if you know what I mean. I could also hear a gentleman who had a little too much to drink at the bar suffer through the evening so I didn't sleep a wink.
Grace
Stayed 1 night in May 2024
Response from Front Desk on 23 May 2024
Bonjour Grace, We would like to thank you for taking the time to write us a review. We are sorry to hear about your stay was disturbed by your neighbours. Know that they are noted, and our management team is aware.We are wishing you a safe trip back home.Kind regards,
Bonjour Tahir,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Bonjour Emilio,Thank you for your perfect rating about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards.
Bonjour Maria,Thank you for your perfect rating about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards.
4/10 Poor
hong
19 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hong
Stayed 1 night in May 2024
Response from The Reception Team on 22 May 2024
Bonjour Hong,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
8/10 Good
Ekaterina
17 May 2024
Liked: Cleanliness, staff & service
Location is great for walking and enjoying the city.
Ekaterina
Stayed 2 nights in May 2024
Response from The Reception Team on 18 May 2024
Bonjour Ekaterina,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
This hotel is very close to attractions and restaurants. The view from our room is the Notre Dame Basilica. The room could be improved with more lighting. The bathroom is impeccable. The bed is so comfy. The hotel has been generous in providing daily supply of bottled water and even chocolates. The brasserie and the Japanese restaurant offer good food options. The reception and restaurant staff are friendly and very helpful. Overall, this hotel is a gem and I will definitely be happy to stay here again the future.
Olivia
Stayed 3 nights in May 2024
Response from Front Desk on 23 May 2024
Bonjour Olivia,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes as well as our restaurants. We will be sure to share your comment with our team. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Bonjour Maria,Thank you for the review, we really appreciate the feedback!Sincerely
8/10 Good
Benito
13 May 2024
Benito
Stayed 3 nights in May 2024
Response from The front desk team on 15 May 2024
Bonjour Benito,Thank you so much for your great rating about the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal.Best regards.
Bonjour Rebecca,Thank you so much for your perfect review about our hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards.
8/10 Good
Erin
13 May 2024
Liked: Staff & service, amenities
The hotel is a convenient location to see Old Montreal. The property is disjointed and our room was only accessible from a single elevator next to the restaurant and frequently the entire hallways stank like fish and there were workers taking carts through the narrow hallway that accessed the elevator. Our room was very dusty and only had one window that looked into an office building so we could never open the blinds. The bathroom was the nicest part of the room. The reception area and staff were nice, as was the spa. The area around the hotel is heavily under construction, with a lot of noise and dust during the day.
Erin
Stayed 5 nights in May 2024
Response from The front desk team on 14 May 2024
Bonjour Erin,We would like to thank you for taking the time to write us a review. We are happy to read that you enjoyed your stay with us. We would also like to thank you for letting us know about the complain. Know that they are noted, and our management team is aware.We are wishing you a safe trip back home and we hope to see you soon back with us in Old Montreal.Kind regards,
Bonjour Cassidy,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
A wonderful experience. Beautiful and comfortable suite.
Theresa
Stayed 1 night in May 2024
Response from Front Desk on 14 May 2024
Bonjour Theresa,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Lovely rooms and amazing helpful staff that went above and beyond to make the trip special.
Constance
Stayed 2 nights in May 2024
Response from The Reception Team on 12 May 2024
Bonjour Constance,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Bonjour Khawaja,Thank you so much for your perfect rating about our hotel. We really appreciate your feedback and we hope to welcome you again in Montreal!Best regards.
6/10 Okay
David
Travelled with partner
10 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel room was lovely, we had a corner king room on the second floor in building one. The only issue we had was a strong perfume type odour that was some sort of deodorizer or cleaner that they use when they refresh the room after use. Unfortunately, it did not dissipate until the next day which made it very difficult for me to sleep. It was the only thing I could smell. It was too strong. I mentioned it to the staff so that they could get it tamed down a bit.
David
Stayed 1 night in May 2024
Response from Front Desk Team on 12 May 2024
Bonjour David, We would like to thank you for taking the time to write us a review. We are happy to read that you enjoyed your stay with us. We would also like to thank you for letting us know about the issues that you experience. Know that they are noted, and our management team is aware.We are wishing you a safe trip back home and we hope to see you soon back with us in Old Montreal. Kind regards,
Bonjour Brenda,Thank you for your perfect rating about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards.
We found the entire staff’s attentiveness was first rate.
George
Stayed 3 nights in May 2024
Response from Front Desk on 10 May 2024
Bonjour George,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Very large comfortable room. Great bed, sheets, pillows.
Le Labo toiletries.
Staff very nice, especially the concierge.
Cons: heavy construction across the street from our room. Extremely loud, beginning at 7am. This will be going on for several months. Be aware and request rooms in the opposite side of the hotel.
Samuel
Stayed 2 nights in May 2024
Response from The Reception Team on 9 May 2024
Bonjour Samuel, Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Bonjour Milagros,Thank you so much for the perfect review, we really appreciate it! We hope to welcome you back on your next trip to Montreal.Best regards,
This hotel was convenient to dining and shopping, had 2 restaurants attached to the hotel. The decor was up to date. Only suggestion I would have would be to add a bath bench to the shower. Would also like more a la carts menu items.
Susan
Stayed 7 nights in Apr 2024
Response from Front Desk on 7 May 2024
Bonjour Susan,Thank you for your great rating about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards,
The staffs were very kind and friendly. The room is very cute and clean! Especially the shower!! I will definitely book again next time I come back to Montreal!!
Chenwei
Stayed 2 nights in May 2024
Response from Front Desk on 7 May 2024
Bonjour Chenwei,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Bonjour Julie,Thank you for your perfect rating about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards.
Bonjour Farah,Thank you so much for the perfect review, we really appreciate it! We hope to welcome you back on your next trip to Montreal.Best regards,
Amazing property and staff totally worth it if you are visiting Montreal.
Sarah
Stayed 4 nights in Apr 2024
Response from The front desk team on 4 May 2024
Bonjour Sarah,Thank you so much for your perfect rating and beautiful words about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards,
Bonjour Misty,Thank you for your perfect rating and great words about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards.
2/10 Terrible
Lisa
3 May 2024
Lisa
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on 25 May 2024
Bonjour, Thank you for the review, we really appreciate it!Best regards
Great location in old Montreal you can walk to all the sites.
Great Japanese restaurant in hotel.
Brenda
Stayed 1 night in May 2024
Response from Front Desk on 2 May 2024
Bonjour Brenda,Thank you so much for your perfect rating for your hotel stay. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards,
Bonjour Elizabeth,Thank you so much for your perfect rating for your hotel stay. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards,
This hotel ticked all boxes and we will definitely be returning for future visits. Staff was most courteous, attentive & professional. The rooms were quite spacious & very comfortable. Our daughter had previously stayed at Hotel D’Armes & recommended it and it certainly exceeded our expectations❣️
Anita
Stayed 3 nights in Apr 2024
Response from The Front Desk Team on 1 May 2024
Bonjour Anita,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Excellent place to stay, the entire staff was so helpful and friendly. The restaurants on site were all amazing. Location was perfect entire old Montreal was easily walkable and Chinatown as well. We definitely look forward to returning again.
Vincent
Stayed 4 nights in Apr 2024
Response from The front desk team on 29 Apr 2024
Bonjour Vincent,We would like to thank you for taking the time to write us such a wonderful review. We are happy to read that you enjoyed your stay with us. We are wishing you a safe trip back home and we hope to see you soon back with us in Old Montreal.Best regards,
Bonjour Daniel,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
This was the perfect place to stay in downtown Montreal. The location was great, and the facilities were lovely. Most of all, the service and staff were impeccable. We received great value for what we paid, and we would stay here again in a heartbeat. One of the best hotels we have ever stayed in.
Susan
Stayed 3 nights in Apr 2024
Response from The front desk team on 29 Apr 2024
Bonjour Susan,We would like to thank you for taking the time to write us such a wonderful review. We are happy to read that you enjoyed your stay with us. We are wishing you a safe trip back home and we hope to see you soon back with us in Old Montreal.Best regards,
Bonjour Dianna Gioia,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Room is spacious , updated , and comfortable . Excellent location near Notre Dame and Old Town. Staff was friendly , helpful and accommodating. Lovely stay .
Jennifer
Stayed 1 night in Apr 2024
Response from The Front Desk Team on 28 Apr 2024
Bonjour Jennifer, Thank you for the review, we really appreciate it! We hope to welcome you back on your next trip to Montreal. Sincerely
Bonjour David,Thank you for taking the time to write us a comment. We are happy to see that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
10/10 Excellent
Catherine, Burlington
27 Apr 2024
Catherine
Stayed 1 night in Apr 2024
Response from The Reception Team on 18 May 2024
Bonjour Catherine,Thank you for taking the time to write us a comment. We are happy to read that you enjoyed your stay at the Hotel Place d’Armes. We hope to see you again with us soon for your next stay in Old Montréal. Sincerely,
Everything was perfect. The staff was friendly. The room was amazing and the location was awesome!
Tara
Stayed 3 nights in Mar 2024
Response from Front Desk on 25 Apr 2024
Bonjour Tara,Thank you so much for your perfect rating and kind words about the hotel and staf. We really appreciate your feedback. We hope to welcome you again in Montreal.Best regards,
The room was clean and comfortable. The Hotel was in walking distance to Notre Dame and old Montréal. Subway stations are nearby as well..
Patricia
Stayed 5 nights in Apr 2024
Response from The front desk team on 24 Apr 2024
Bonjour Patricia,Thank you so much for your perfect rating and beautiful words about the hotel. We really appreciate your feedback. We hope to welcome you again in Montreal.Best regards,
Bonjour Ronald,Thank you so much for your perfect rating about the hotel. We really appreciate your feedback and we hope to welcome you again in Montreal.Best regards,
The location of the property is ideal. We were upgraded to a larger room on the 5th floor on the rue Saint-Jacques and side, it was wonderful. It was spacious, nicely decorated and had a seating area and gas fireplace. We had no issues with heat or hot water as I read in some reviews.
The down fall there is a club Lola, Lola, Lolita on rue Saint-Jacques and when it ends they all hang out in the street for hours and the noise level is insane and travels up to the room. It was not conducive for a good nights sleep.
Joanne
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 24 Apr 2024
Bonjour Joanne,We would like to thank you for taking the time to write us a review. We are happy to read that you enjoyed your stay with us. We are so sorry about our noisy neighbors, we would also like to thank you for letting us know about the issues that you experience. Know that they are noted, and our management team is aware.We are wishing you a safe trip back home and we hope to see you soon back with us in Old Montreal.Kind regards,
Concierge Jonathan was wonderful! He suggested a restaurant which was an excellent choice for a special birthday dinner and was extremely helpful in every way. Thank you Jonathan!
Jennifer
Stayed 2 nights in Apr 2024
Response from Front Desk on 23 Apr 2024
Bonjour Jennifer,Thank you for the comment, we are so happy you enjoyed your stay and we will be sure to share your kind words with Jonathan. We hope to welcome you back for your special occasion!Best regards,