Interior entrance

Reviews of Hotel Bonaventure Montreal

4 out of 5
Hotel Bonaventure Montreal
900 rue De La Gauchetiere West, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1932 out of 3183 reviews" "
Rating 8 - Good. 760 out of 3183 reviews" "
Rating 6 - Okay. 287 out of 3183 reviews" "
Rating 4 - Poor. 128 out of 3183 reviews" "
Rating 2 - Terrible. 76 out of 3183 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

8/10 Good

Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient for a tourist. It is right over the Metro and so you can go places easily. Parking is available under the hotel and not too expensive with validation. Rooms were clean and spacious. Interestingly, the hotel is only 2 floors or so on the 10th floor (where its lobby is). We had to walk up a flight of stairs to our room - this may be tough if you have heavy luggage. No one picks up the phone!!! I tried calling them outside the hotel and inside the hotel and could not get anyone to pick up. They charged for breakfast (which I willingly paid while booking), but apparently this is for the Executive Lounge and not the main breakfast area. This was okay, but I would like to have known this.
Stayed 1 night in May 2024

8/10 Good

Dani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit at this famed hotel. The pool and hot tub was underwhelming and very busy - but to be expected on a very busy long weekend. I can see why families like it, kid friendly yet it has a fashionable appeal. Room and beds were quite small. Definitely a double or full size and not a queen. Overall the room updated and very clean. Cool hotel property, and the bonus was the convenient parking across the street at the central station. Only $28 per night and suitable height for SUVs (hotel parking is 6’ max clearance). Friendly staff, very quiet. Great overall.
Stayed 1 night in May 2024
Response from Front desk on 27 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel. My husband was not particularly happy with the renovation mess down our hallway but it didn’t bother me. The pool area was great and my kids enjoyed it, the temperature was not very refreshing on those super hot days however. The restaurant staff was exceptional and the gluten free options were very much appreciated. Our room was basic but nice and clean. Overall it was a very nice stay but I feel the value was questionable. $350 is a lot for a very basic room.
Stayed 5 nights in May 2024
Response from Front desk on 27 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

chantale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in montreal specialy for the pool and spa
Stayed 1 night in May 2024
Response from Front desk team on 26 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
Nice pool!
Stayed 2 nights in May 2024
Response from Front desk team on 26 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street from train station. Very convenient for our trip.
Stayed 1 night in May 2024
Response from Front desk team on 26 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Front desk team on 25 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Cathy

Stayed 1 night in May 2024
Response from Front desk on 23 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Everything was good
Stayed 2 nights in May 2024
Response from Front desk on 22 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor pool area
Stayed 1 night in May 2024
Response from Front desk on 21 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Sang, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here and its a great place if you are travelling with children. We took the train from Toronto which make the location for this hotel perfect and a logistical dream. The kids loved the heated pool and the dining options.
Stayed 4 nights in May 2024
Response from Front desk on 21 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent staff are very friendly and helpfull. Pool was awesome. Only issue we had was waiting for room service over an hour for pillows and blankets. But over all would stay again
Stayed 2 nights in May 2024
Response from Front desk on 21 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

6/10 Okay

Shayla

Travelled with partner
Liked: Amenities
The hotel lay out is strange however the rooms are very nice. The pool area and terrace is beautiful. The staff were not very friendly and the service was bare minimum
Stayed 2 nights in May 2024
Response from Front desk on 22 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
close to train station
Stayed 1 night in May 2024
Response from Front Desk Team on 19 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Front desk on 16 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for an 8 hr stay. Breakfast was excellent however too much food
Stayed 1 night in May 2024
Response from Front desk on 14 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Bonaventure on 14 May 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

8/10 Good

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was a bit high considering there was no included meals, and the pool area was always busy. However, the rooms were great and the staff was friendly
Stayed 2 nights in May 2024
Response from Front desk on 13 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Shonel

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front desk on 13 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Some ants in the room
Stayed 1 night in May 2024
Response from Front desk on 21 May 2024
On behalf of the management and everyone working at the Hotel, we are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Best regardsLa reception/Hector

4/10 Poor

Justin

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front desk team on 13 May 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Front desk team on 11 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

JURABEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2024
Response from Front Desk Team on 11 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambiance and the food was delicious. Service was excellent.
Stayed 1 night in May 2024
Response from Front desk on 8 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front desk on 9 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Hanbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was decent and nice. Clean but not quiet at all because most people are here for conferences and they are hell noisy. Too many kids running around and univ. students. This place is perhaps for family or groups of young students. Those people from different companies were really loud and they were everywhere. The swimming pool and jaccuzi was full most of the time. But the concierge is nice and kind. Fast check in and out, clean rooms and hall way.
Stayed 1 night in May 2024
Response from Front desk on 8 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel -enjoyed our stay.
Stayed 2 nights in May 2024
Response from Front desk on 7 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property- the pool, hot tub and sauna are truly special at night.
Stayed 1 night in May 2024
Response from Hotel Bonaventure on 6 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Marthe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was basically the reason we chose this hotel and we were not disappointed! The water is a wonderful temperature for swimming even in winter and it was a fun treat for the kids. In addition, the room had plenty of space, our beds were comfortable, and everything was clean and tidy.
Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on 5 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Bonaventure on 5 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Lindsay

Stayed 1 night in Apr 2024
Response from Front desk on 23 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Bonaventure on 4 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

10/10 Excellent

Jinan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Definitely the best in montreal
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on 1 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

4/10 Poor

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on 1 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come.

10/10 Excellent

Yurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, and luxurious room for such a good price with Expedia!! 10/10!
Stayed 3 nights in Apr 2024
Response from Cordially Front desk team on 30 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Daphne

Travelled with family
Liked: Staff & service
The staff is really nice and helpful. The pool is nice but its not an inside/outside pool, its outside only, so if you plan on chilling around the pool or to watch your children you have to be outside wich is less fun some part of the year. The rooms are nice and clean.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on 29 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Cordialement, La réception on 30 Apr 2024
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, La reception/Hector

10/10 Excellent

Hamilton

Stayed 2 nights in Apr 2024
Response from Front desk on 19 May 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on 28 Apr 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome rooms, and a dope outdoor pool.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on 26 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa réception/Hector

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big windows, lots of sunlight. Good fitness facility. Heated outdoor pool looked amazing!
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on 24 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Dayja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on 24 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from Front desk on 13 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Alex

Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on 3 May 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

6/10 Okay

Eric

Hotel feels like it’s still in the 1980’s and badly needs modernization. Room had no booklet with info like restaurants, amenities, tv channels, TV was small with no swivel and very few channels. Also no hotel info, pay per view nor ability to check your account or check out. View was ridiculous facing the interior wall. Not worth the money
Stayed 2 nights in Apr 2024
Response from Valerie - Front Office Manager on 22 Apr 2024
Dear Eric, On behalf of our team at Hotel Bonaventure, we would like to start by thanking you for taking the time to share your feedback on your experience with us. Even if our rooms have been renovated, we have kept the charm of the architecture of the building, which we understand can be destabilizing. Regarding your suggestion for a booklet of recommendations, we have taken note of it, and will work on something for our guests. Our team at the front desk always remains a great source of information for local spots and tasty restaurants!We do apologize for the television, as we are changing our system currently to offer more options to our visitors. Finally, we have noted your preference for a certain type of view, and will try our best to meet your expectations if we have the chance of welcoming you again. We remain available if needed. Best regards, Valérie

10/10 Excellent

Claudia

Stayed 1 night in Apr 2024
Response from Front desk on 13 May 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent conference location. Pool, sauna and amenities great!!
Stayed 5 nights in Apr 2024
Response from Cordially Front desk team on 23 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Stephanie

Stayed 2 nights in Apr 2024
Response from Front desk team on 13 May 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 Excellent

Ronaja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was AMAZING! I loved every moment I encountered here. The architecture is beautiful. The staff were so kind, respectful and helpful. Every time I come to Montreal I will be staying here!!!
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on 22 Apr 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector