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Krystal Monterrey

3.5 star property
Hotel with a restaurant, a short walk to Macroplaza

Photo gallery for Krystal Monterrey

Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View
Lobby sitting area
Front of property
Breakfast, lunch, dinner served; international cuisine
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
The current price is NZ$157
includes taxes & fees
31 Aug - 1 Sept

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Coffee/tea maker
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

1 bedroom, in-room safe, desk, iron/ironing board

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, in-room safe, desk, iron/ironing board

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Double Room Superior with Mountain View

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Superior with Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 4

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About the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and smoke-free property
  • Tour/ticket information, a lift and meeting rooms
  • A banquet hall, a 24-hour front desk and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 207 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Similar properties

Standard Double Room

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 2,057 reviews
The price is NZ$145
includes taxes & fees
31 Aug - 1 Sept
Hotel Kavia Monterrey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Monterrey?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 31 Aug 2025 start from NZ$157.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Checkout is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

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Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1096 out of 1972 reviews
Rating 8 - Good. 406 out of 1972 reviews
Rating 6 - Okay. 210 out of 1972 reviews
Rating 4 - Poor. 128 out of 1972 reviews
Rating 2 - Terrible. 132 out of 1972 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay really loved it
Stayed 3 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Jun 2025

10/10 Excellent

eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Monterrey
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, the staff were kind and quick to answer all my questions
Great view to El Cerro de la Silla and la Catedral
Stayed 4 nights in Jun 2025

10/10 Excellent

Félix

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in May 2025

10/10 Excellent

Germain Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great service and most important clean
Stayed 2 nights in May 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
All is better
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located and close to many popular tourist attractions like Paseo Santa Lucia, the Cathedral, Macroplaza, plenty of shops and small local restaurants. Staff at check-in was very friendly (Mercedes) I would definitely stay here again if I return to Monterrey. My only complaint is the lack of communication through the Expedia app, and we had to wait until 2:00 PM to check in, even though we arrived early at noon.
Stayed 3 nights in Jul 2025

10/10 Excellent

fabio

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe professional
Stayed 1 night in Jun 2025

10/10 Excellent

Efrain Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all places
Stayed 5 nights in Feb 2025

8/10 Good

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room service is great, small Starbucks in hotel, seating area in lobby, hotel bar had a happy hour, food at breakfast buffet was good on one day & not so good the next. Room was nice overall, bathroom had s bit od a sewer smell ar times & can hear people next yo our rokm if loud. Overall nice & would recommend as ot in in the downtown area very accessible to shopping, restaurants & sights.
Stayed 4 nights in Jun 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than those few things excellent personal nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in May 2025

10/10 Excellent

claudia evangelista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

6/10 Okay

Harold

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The shower smell like sht
Stayed 3 nights in Jul 2025

10/10 Excellent

JORGE

...
Stayed 5 nights in Jun 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the room that doesn’t have a microwave
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in May 2025

10/10 Excellent

Modesta

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude
Stayed 3 nights in May 2025

6/10 Okay

Misael

Liked: Amenities, property conditions & facilities
I did not feel confortable arriving to my 8th floor room when I saw the floor corridor dirty and seemingly unattended. The room with the lock almost destroyed. Really nice looking lobby does not correspond to my room conditions.
Stayed 4 nights in Jun 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
The whole lights went off for like 2 hours
Stayed 1 night in Jun 2025