BBQ/picnic area

Reviews of Lone Oak Lodge

2.5 out of 5
Lone Oak Lodge
2221 N. Fremont St., Monterey, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1002 reviews" "
Rating 8 - Good. 307 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking spot honestly
Stayed 1 night in May 2024
Response from Lone Oak Lodge on 23 May 2024
Dear stela,Thank you for your feedback! We're pleased to hear that you had a positive experience. If you have any specific comments or concerns about parking, please feel free to share them with us. We strive to ensure that all aspects of your stay are convenient and enjoyable, and we appreciate any suggestions you may have. We look forward to welcoming you back in the future.Thank You,Lone Oak Lodge

10/10 Excellent

Mallia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lone Oak Lodge Management on 22 May 2024
Dear Ram,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Lone Oak Lodge

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lone Oak Lodge Management on 21 May 2024
Dear Martin,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms. Parking was easy and hotel and area felt safe. The bed was quite firm and the walls let in some loud sounds (car engine or people talking etc) from outside but the place was perfectly quiet after 9:30pm. Would stay again.
Stayed 1 night in May 2024
Response from Lone Oak Lodge Management on 7 May 2024
Dear Stephen,We're delighted you appreciated our clean, modern rooms and convenient parking. Ensuring a safe and tranquil environment is our priority. We apologize for any disturbance caused by external noise and the firmness of the bed. Rest assured, we continuously strive to enhance guest comfort and will address these concerns. Thank you for acknowledging our efforts, and we eagerly anticipate the opportunity to welcome you back for an even more enjoyable stay.Thank You,Lone Oak Lodge

4/10 Poor

Katie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Lone Oak Lodge Management on 6 May 2024
Dear Katie,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Lone Oak Lodge

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no tv remote. When askfor a remote
Stayed 2 nights in Apr 2024
Response from Lone Oak Lodge Management on 3 May 2024
Dear Mike,We apologize for the inconvenience regarding the TV remote. Your feedback is invaluable and helps us improve. We've taken note of your concern and will ensure better provisions in the future. Should you choose to stay with us again, we'll strive to make your experience flawless. Thank you for bringing this to our attention.Thank You,Lone Oak Lodge

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lone Oak Lodge Management on 30 Apr 2024
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from Lone Oak Lodge Management on 16 May 2024
Dear Rebecca,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Raquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Great location.
Stayed 1 night in Apr 2024
Response from Lone Oak Lodge on 24 Apr 2024
Dear Raquelyn,Thank you for your kind review! We're thrilled to hear that you found our rooms clean and comfortable, and that our location met your expectations. Providing a welcoming and hygienic environment is our top priority, and we're delighted that you enjoyed your stay with us. We look forward to welcoming you back on your next visit!Thank You,Lone Oak Lodge

10/10 Excellent

Laurentiu, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lone Oak Lodge Management on 23 Apr 2024
Dear Laurentiu,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Ma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night and close to activities and the water. Very friendly staff. Would highly recommend.
Stayed 1 night in Apr 2024
Response from Lone Oak Lodge Management on 15 Apr 2024
Dear Ma,Thank you for your kind review! We're delighted to hear you enjoyed your stay with us and found our location convenient for exploring local activities and the waterfront. Our team takes great pride in providing friendly and attentive service to all our guests. We appreciate your recommendation and hope to welcome you back for another excellent experience soon!Thank You,Lone Oak Lodge

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Lone Oak Lodge Management on 15 Apr 2024
Dear Kathy,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Mikiko, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean modern interior. It'd have been nice if the extra blanket had been provided.
Stayed 1 night in Mar 2024
Response from Lone Oak Lodge Management on 10 Apr 2024
Dear Mikiko,Thank you for your positive feedback on our clean, modern interior. We appreciate your suggestion regarding the extra blanket and will ensure to improve our amenities for a more comfortable stay. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience.Thank You,Lone Oak Lodge

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024
Response from Lone Oak Lodge Management on 23 Apr 2024
Dear Elizabeth,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Quite. 10 minute drive to the pier. My family was very happy. Thanks
Stayed 1 night in Mar 2024
Response from Lone Oak Lodge on 3 Apr 2024
Dear Hector,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and that our cleanliness and tranquility met your expectations. It's great to know that our location, just a short drive from the pier, was convenient for your family. We look forward to welcoming you back soon for another memorable experience. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!Thank You,Lone Oak Lodge

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can check in as late as 11 pm, which is very nice for people who arrive late. Front desk was friendly and I appreciate that it's 1-story only, so I don't have to climb stairs with my luggage.
Stayed 1 night in Mar 2024
Response from Lone Oak Lodge on 3 Apr 2024
Dear Zoe,Thank you for your kind review! We're delighted to hear that our late check-in option was convenient for you. Our friendly front desk staff is always ready to assist guests with a warm welcome. We're glad you found our single-story layout convenient for easy access. We look forward to welcoming you back for another comfortable stay soon!Thank You,Lone Oak Lodge

8/10 Good

Yelenys

Travelled with family
Updated room.
Stayed 1 night in Mar 2024
Response from Lone Oak Lodge Management on 1 Apr 2024
Dear Yelenys,Thank you for your feedback! We're delighted to hear that you enjoyed our updated room. Providing a comfortable and modern environment for our guests is our top priority. Your satisfaction is our motivation, and we're thrilled that you had a pleasant experience. We look forward to welcoming you back for another enjoyable stay in the near future.Thank You,Lone Oak Lodge

10/10 Excellent

Michaela

Stayed 1 night in Mar 2024
Response from Lone Oak Lodge Management on 19 Apr 2024
Dear Michaela,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! The room was clean and comfortable. Was able to park right outside my room which was very convenient. Great place to stay, highly recommend.
Response from Lone Oak Lodge Management on 1 Apr 2024
Dear Kimberly,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our accommodations clean and comfortable. It's wonderful to know that our convenient parking added to your overall experience. We appreciate your recommendation and hope to welcome you back again soon for another enjoyable stay!Thank You,Lone Oak Lodge

10/10 Excellent

Kandis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms and the renovation was lovely. Very clean. Quiet.
Stayed 1 night in Mar 2024
Response from Lone Oak Lodge Management on 22 Mar 2024
Dear Kandis,Thank you for your delightful feedback! We're thrilled to hear that you loved our renovated rooms and appreciated their cleanliness and tranquility. Our team takes great pride in providing a comfortable and peaceful environment for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Thank You,Lone Oak Lodge

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Lone Oak Lodge Management on 12 Mar 2024
Dear Luis,Thank you for your positive feedback! We strive to provide exceptional experiences for our guests. Your satisfaction is our top priority, and we're thrilled to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon for another memorable stay.Thank You,Lone Oak Lodge

10/10 Excellent

Divina, King city

Stayed 2 nights in Jan 2024
Response from Lone Oak Lodge Management on 5 Mar 2024
Dear Divina,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Diana Ruiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice and quiet, would definitely stay again.
Stayed 1 night in Feb 2024
Response from Lone Oak Lodge Management on 28 Feb 2024
Dear Diana Ruiz,We're thrilled to hear that you enjoyed your stay with us! Providing a peaceful and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing our hotel, and we appreciate your kind words.Thank You,Lone Oak Lodge

10/10 Excellent

Jennie L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sincerely enjoyed the classic suite
Response from Lone Oak Lodge Management on 26 Feb 2024
Dear Jennie, We're thrilled to hear that you sincerely enjoyed your stay in our classic suite!  Providing comfortable and enjoyable accommodations is our top priority, and we're delighted that our classic suite meets your expectations.  Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future.Thank You,Lone Oak Lodge

4/10 Poor

Jeff, American Canyon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a very good stay. Staff was friendly and parking was convenient but room was cramped bathroom was badly designed and cramped blanket was barely thicker than the sheet and I was freezing all night
Stayed 2 nights in Feb 2024
Response from Lone Oak Lodge Management on 21 Feb 2024
Dear Jeff,We deeply value your feedback and apologize for any inconvenience caused during your stay. We appreciate your recognition of our friendly staff and convenient parking. We are sorry to hear about your dissatisfaction with the room size, bathroom design, and bedding. Your concerns will be addressed promptly to ensure a more comfortable experience for future guests. We strive to continuously improve and hope to welcome you back for a better stay.Thank You,Lone Oak Lodge

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean Hotel
This was my second time staying here. It's very clean which is the most important thing to me. It's conveniently located to highway for getting to both Carmel By The Sea and to Big Sur. Staff at check-in was courteous and efficient.
Stayed 1 night in Feb 2024
Response from Lone Oak Lodge Management on 7 Feb 2024
Dear Terri,We deeply appreciate your continued patronage and your kind words regarding our hotel. Ensuring cleanliness and convenience for our guests is our top priority. We're thrilled to hear that our location served you well for your travels to Carmel By The Sea and Big Sur. Our team strives to provide courteous and efficient service, and we're glad to hear they met your expectations. We look forward to welcoming you back for another exceptional stay in the future.Thank You,Lone Oak Lodge

4/10 Poor

Jessica

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lone Oak Lodge on 1 Feb 2024
Dear Jessica,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Lone Oak Lodge

10/10 Excellent

Byron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Jan 2024
Response from Lone Oak Lodge on 18 Jan 2024
Dear Byron,Thank you for your glowing review! We're delighted to hear that you had a great stay. Our team works hard to create a welcoming environment, and your positive feedback is truly appreciated. We look forward to hosting you again soon, ensuring your next experience is even more memorable.Thank You,Lone Oak Lodge

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Lone Oak Lodge Management on 6 Feb 2024
Dear Robert,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Lone Oak Lodge

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NICE AND CLEAN
Stayed 2 days and place is newly renovated. Pet friendly is a plus for dog owners like me. Beda are comfortable except their pillows are too soft or don't have much filling that we had stiff neck the following day. Overall I will stay in this hotel again but I will request for extra pillows.
Stayed 2 nights in Jan 2024
Response from Lone Oak Lodge Management on 15 Jan 2024
Dear Fernando,We appreciate your feedback and are delighted you enjoyed our newly renovated hotel, especially as a pet-friendly option. We apologize for any discomfort caused by the soft pillows and the subsequent stiff neck. Your loyalty means a lot, and we look forward to your return. Rest assured, we'll take note of your preference for firmer pillows, and our team will be ready to make your next stay even more enjoyable. Safe travels until we welcome you back!Thank You,Lone Oak Lodge

10/10 Excellent

Dan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from Lone Oak Lodge on 4 Jan 2024
Dear Dan,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Lone Oak Lodge Management on 22 Jan 2024
Dear James,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

gertrude

Stayed 3 nights in Dec 2023
Response from Lone Oak Lodge Management on 3 Jan 2024
Dear Gertrude,Thank You for giving us a perfect rating and recommending our hotel to other travelers.  I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.  Take care!Thank You,Lone Oak Lodge

8/10 Good

Addison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Booked a room with a hot tub and really enjoyed it. I wish that the tub filled faster, though or that the communal sauna & hot tub hasn't been permanently closed. It would have been nice to have the option to soak in a community tub while the one in my room filled. Othereise the room eas great snd the build quality was impressive. I did notice that some of the bathroom fixtures were installed backwards, though
Stayed 1 night in Dec 2023
Response from Lone Oak Lodge on 2 Jan 2024
Dear Addison,We're glad you enjoyed your room with a hot tub, and we appreciate your feedback. We apologize for any inconvenience with the tub filling speed and the closure of the communal sauna & hot tub. Your suggestion for having an alternative option while the in-room tub fills is noted. We're pleased you found the room tremendous and were impressed with the build quality, although we apologize for any oversight with bathroom fixtures. Your comments are valuable; we'll use them to enhance our services. Thank you for choosing us, and we hope to welcome you back for another positive experience.Thank You,Lone Oak Lodge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value choice in Monterey
Excellent choice for value and location. I really like this hotel, only issue is they need to install black-out curtains to limit the light into the room at night.
Stayed 3 nights in Nov 2023
Response from Lone Oak Lodge Management on 19 Dec 2023
Dear Anonymous,Thank you for your positive feedback and choosing our hotel! We're delighted you enjoyed the value and location. We appreciate your suggestion regarding blackout curtains for better sleep quality. Rest assured, we take guest feedback seriously and will consider this enhancement for an even more comfortable stay. We hope to welcome you back soon for an improved experience!Thank You,Lone Oak Lodge

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lone Oak Lodge on 13 Dec 2023
Dear Aliyah,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Lone Oak Lodge Management on 12 Dec 2023
Dear Andrew,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Lone Oak Lodge. We would love to host you again on your next visit to Lone Oak Lodge. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Lone Oak Lodge

10/10 Excellent

Shradha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the hotel is conveniently located, dining options nearby. The room we had including kitchen are very old and were smelling like crazy. We downgraded to 2 Queen rooms, they are newly built and good rooms. Will recommend for the new queen rooms
Stayed 2 nights in Nov 2023
Response from Lone Oak Lodge Management on 1 Dec 2023
Dear Shradha,We're grateful for your feedback. We deeply apologize for the inconvenience caused by the initial room's condition. Rest assured, we've taken note and are actively addressing the issue. We're delighted to hear that our newly built Queen Rooms met your expectations. Your recommendation means a lot, and we're committed to ensuring all our guests have a comfortable stay. Thank you for choosing us, and we look forward to welcoming you back to experience further enhancements and improvements during your next visit.Thank You,Lone Oak Lodge

8/10 Good

toua

Easy access and plenty of parking. I just didn’t like the dirty hardwood floors.
Stayed 2 nights in Oct 2023
Response from Lone Oak Lodge Management on 29 Nov 2023
Dear Toua,We're delighted you found our hotel convenient and easily accessible with ample parking. We sincerely apologize for the inconvenience caused by the condition of the hardwood floors; ensuring cleanliness is our priority. Your feedback is invaluable, and we're actively addressing this issue to ensure a pristine experience for all our guests. Please accept our apologies, and we hope to welcome you back soon for an improved and enjoyable stay.Thank You,Lone Oak Lodge

10/10 Excellent

Luis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, remodelled, friendly and helpful front office staff!!!
Stayed 4 nights in Nov 2023
Response from Lone Oak Lodge Management on 29 Nov 2023
Dear Luis,Thank you for your wonderful feedback! We're thrilled you enjoyed your stay in our newly remodelled spaces. Our team takes pride in providing friendly and helpful service, ensuring your comfort and satisfaction throughout your visit. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another fantastic stay!Thank You,Lone Oak Lodge

10/10 Excellent

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Very clean. Loved king bed with the spa tub
Stayed 1 night in Nov 2023
Response from Lone Oak Lodge Management on 21 Nov 2023
Dear Cruz,We're delighted you enjoyed our clean accommodations and the comfort of the king bed with a spa tub! Our team strives to maintain high cleanliness standards for a pleasant stay. Your satisfaction is our priority, and we're thrilled to have contributed to your positive experience. Should your travels bring you back, we look forward to welcoming you for another rejuvenating and enjoyable stay. Thank you for choosing our hotel—we're honored to have been part of your experience.Thank You,Lone Oak Lodge

10/10 Excellent

LILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lone Oak Lodge Management on 21 Nov 2023
Dear LILIA,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
It’s a great hotel to stay at when traveling with family. Half of their rooms are upgraded and half of them are not. We stayed at one that is not updated, however, it was clean and met our expectations. We had a great time from check-in to check-out.
Stayed 1 night in Nov 2023
Response from Lone Oak Lodge on 14 Nov 2023
Dear Sylvia,Thank you for choosing our hotel and sharing your experience! We're delighted your family enjoyed a great stay from check-in to check-out. While half of our rooms are upgraded, we're pleased to hear that the non-upgraded room met your expectations and maintained a clean environment. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you and your family back for another enjoyable stay. Safe travels!Thank You,Lone Oak Lodge

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lone Oak Lodge Management on 14 Nov 2023
Dear Scott,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Lone Oak Lodge Management on 7 Nov 2023
Dear Steven,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

howard

Stayed 1 night in Nov 2023
Response from Lone Oak Lodge Management on 23 Nov 2023
Dear Howard,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lone Oak Lodge Management on 1 Nov 2023
Dear James,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Lone Oak Lodge

10/10 Excellent

Eva L

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Lone Oak Lodge on 31 Oct 2023
Dear Eva L,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

6/10 Okay

Ken

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cheapskate Owner
Newly remodeled, pleasant to stay, good price until hassled everyday about cleaning the room. The owner seemed more interested in saving the cleaning fee, he even questioned my decision when I wanted a room service daily. I gave up and never got room cleaning. For this reason I will never stay there again. The owners greed cost him hundreds!
Stayed 1 night in Oct 2023
Response from Lone Oak Lodge Management on 30 Oct 2023
Dear Ken,We apologize for your experience and appreciate your feedback. While we've recently renovated to enhance your comfort, we understand your concerns about cleaning services. We aim to provide flexibility to our guests regarding room cleaning preferences, but we will certainly address any issues in our communication with our staff to ensure your requests are respected without hesitation. We value your patronage and regret that your stay didn't meet your expectations. Please consider giving us another chance in the future, as we continuously strive to improve and provide excellent service. Thank you for your insights, and we hope to regain your trust.Thank You,Lone Oak Lodge