Outdoor spa tub

Reviews of Homewood Suites by Hilton Mont-Tremblant Resort

3 out of 5
Homewood Suites by Hilton Mont-Tremblant Resort
3035 CH de la Chapelle, Mont-Tremblant, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from simon on 3 May 2024
Bonjour Mr Jeffery Thank you for taking the time to share your recent experience at the Homewood Suites by Hilton

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Simon on 29 Apr 2024
Bonjour Mr Yan Merci pour votre evaluation Bonne journee

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JC on 26 Apr 2024
Hello. We hope you enjoyed your stay with us and look forward to hosting you again.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our second staying at the hotel and was very happy with out stay again! will be back again soon.
Stayed 3 nights in Apr 2024
Response from JC on 25 Apr 2024
Hello. We are happy you enjoyed your stay. We look forward to welcoming you back in the near future.

4/10 Poor

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 454 is to avoid. Bathroom sink is clogged or not drain very well. Elevator on the 4th floor when press the button to call the elevator it does not work.
Stayed 1 night in Apr 2024
Response from JC on 25 Apr 2024
Hello. We apologize for the inconveniences that occurred during your stay. We hope you would give us another opportunity to regain your trust.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JC on 21 Apr 2024
Hello. Thank you for taking the time to share your feedback. We hope to welcome you back in the near future.

10/10 Excellent

Yi-Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed walking in the village for restaurants and shopping, great location too, walking distance to the lifts.
Stayed 2 nights in Mar 2024
Response from JC on 21 Apr 2024
Hello. We are glad you enjoyed your stay. We hope to host you again soon.

10/10 Excellent

Thevarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at check-in. The rooms and washrooms were super clean. Very accesible to all stores and restaurants. Super satisfied.
Stayed 1 night in Apr 2024
Response from JC on 14 Apr 2024
Hello. Thank you for your kind feedback. We were happy to host you and look forward to welcoming you back in the near future.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to the lifts and has a very nice outdoor hot tub.
Stayed 3 nights in Apr 2024
Response from simon on 12 Apr 2024
Bonjour JamesThank you for kind words conveying your feedback with your recent stay with us.It would be our privilege to serve you again in the future.

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from simon on 12 Apr 2024
Bonjour lilianaThanks for the survey

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy, but otherwise good.
Stayed 3 nights in Apr 2024
Response from simon on 9 Apr 2024
Bonjour PaulThank you for sharing your feedback regarding your recent stay with us.We hope that despite the noise at the hotel, you had a great stay with us.We hope to see you back very soon

2/10 Terrible

Keyanna Lee

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely terrible stay. My car was stolen from a locked parking garage and none of the hotel staff informed me. I did not know until the police showed up at the hotel door to inform me the car was stolen over night. Not only that but another guest car was stolen. This is completely unacceptable and terrible hotel. I would never recommend anyone staying here. As well we all purchased over $300 in food and the fridge did not work so it all went to waste. We should be reimbursed for the whole stay.
Stayed 2 nights in Apr 2024
Response from simon on 8 Apr 2024
Bonjour Mrs KeyannaThank you for sharing your feedback. We apologize for the events that occurred during your stay, and follow-up will be conducted with our respective teams.

10/10 Excellent

Mélissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from simon on 9 Apr 2024
Bonjour MelissaWe thank you for taking the time to share your recent experience

8/10 Good

David Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Simon on 9 Apr 2024
Bonjour David AlexanderThank you for your kind wordsIt will be our privilege to serve again in the near future.

8/10 Good

Raechelle

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Simon on 8 Apr 2024
Bonjour RachelleThank you for kind words conveying your feedback with your recent stay with us.

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyting was good.
Stayed 2 nights in Apr 2024
Response from simon on 5 Apr 2024
Bonjour Mrs Monique Thank you for taking the time to share your recent experience at the Homewood Suites by Hilton Mont-TremblantIt would be our privilege to serve you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, quiet, great staff
Stayed 4 nights in Mar 2024
Response from simon on 4 Apr 2024
Bonjour Michael Thank you for your kind recommendation.Our philosophy is to provide an unforgettable stay to our guests and your comment gave us a confidence that we are on the right track.It is our hope to welcome you back for another Sweet Experience at the Homewood Suites in Tremblant.

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable room, the hotel is very close to the slopes so that is very convenient if you are going skiing . The only bad review is the breakfast. The scrambled eggs we horrible . Overall good hotel
Stayed 4 nights in Mar 2024
Response from Simon on 26 Mar 2024
Bonjour RicardoThank you for kind words conveying your feedback with your recent stay with us.We are delighted to see that you had a great stay.Please rest assured that we did listen to your comment in regard to the breakfast and we will take action accordingly.It would be our privilege to serve you again in the future.

10/10 Excellent

Janine, Windermere

Liked: Cleanliness, staff & service, property conditions & facilities
This was absolutely the best place to stay on Mont Tremblant. The location was everything. Everyone LOVED the stay. Thank you.
Stayed 5 nights in Mar 2024
Response from simon on 25 Mar 2024
Bonjour JanineThank you for your kind words.We are very delighted to see that you had a great stay with us.It will be our privilege to serve again in the near future.

8/10 Good

Nataly

Travelled with family
Liked: Cleanliness
Our room was fantastic-we had a loft suite looking out at the hill, the full kitchen worked out well for our family and all the staff were wonderful. The breakfast though was disappointing, everything was cold and really not good food, day after day. We did our own thing for breakfast eventually, but it’s definitely not a standard Hilton breakfast. Advice would be to either eliminate breakfast or actually make it a great experience. ( Hilton Cologne fyi had the most amazing breakfast food in comparison (and their room rate is half the price as Tremblant)
Stayed 4 nights in Mar 2024
Response from Alain L on 23 Mar 2024
Dear Nataly,Thank you for sharing feedback about your recent stay; we greatly appreciate hearing from our valued guests. Breakfast is a standard feature at Homewood Suites Hilton, and we believe it adds value to our guests' experiences. Nevertheless, we are continually seeking ways to ensure that it meets our guests' expectations. We will share your commments with our breakfast team . Warm regards

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money. Excellent hot tub.
Stayed 3 nights in Mar 2024
Response from JC on 17 Mar 2024
Hello. We are glad you appreciated your stay with us, and we hope to welcome you back in the near future.

2/10 Terrible

justin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
fridge making so much noise ended up with no sleep
Stayed 1 night in Mar 2024
Response from simon on 15 Mar 2024
Bonjour Mr Justin Thank you for conveying your feedback regarding your recent stay with us.Please accept our sincere apology for not meeting and exceed your expectations.Please rest assured that we did listen to your comment in regard the fridge and we will fix as we talked this morning

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything!
Stayed 3 nights in Mar 2024
Response from simon on 15 Mar 2024
Bonjour FrankThank you for kind words conveying your feedback with your recent stay with us.

8/10 Good

Alfredo

Stayed 2 nights in Mar 2024
Response from Simon on 1 Apr 2024
Bonjour Mr Alfredo Thank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Property conditions & facilities
Great
Stayed 5 nights in Mar 2024
Response from simon on 11 Mar 2024
Bonjour Kristen thanks for your comments

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great relaxing stay, the area has everything you would need for a few days to a weeks stay! Highly recommended
Stayed 3 nights in Mar 2024
Response from simon on 5 Mar 2024
Bonjour TaraThank you for kind words conveying your feedback with your recent stay with us.We are delighted to see that you had a great stay.It would be our privilege to serve you again in the future.

8/10 Good

Hana

Travelled with family
Little disappointed with breakfast
Stayed 4 nights in Feb 2024
Response from simon on 11 Mar 2024
Bonjour HanaThank you for sharing your feedback regarding your recent stay with us.We hope that despite the breakfast, you had a great stay with us.Please rest assured that we are continuously working to improve the quality of the Breakfast and the hotel to offer a great experience to our entire hotel guest.We hope to see you back very soon.

10/10 Excellent

peng

Response from simon on 4 Mar 2024
Bonjour Peng Thank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant

10/10 Excellent

FLORENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location!!! You cant be closer to the slopes. Nice apart hotel with all the amenities you need. Nicolas the manager was very helpful during our stay. Breakfast is offered and is fine. The only thing to note : only 2 elevators for this big hotel that are super slow and often crowded: dont stay above the 2nd flooor to use the stairs with your ski boots!
Stayed 4 nights in Feb 2024
Response from JC on 26 Feb 2024
Hello. Thank you for sharing your comments. We are glad you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Feng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2024
Response from JC on 26 Feb 2024
Hello. Thank you for sharing your feedback. We hope to welcome you back in the near future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay. Fantastic location. Excellent amenities.
Stayed 3 nights in Feb 2024
Response from JC on 26 Feb 2024
Hello. We are glad you enjoyed your stay. We look forward to welcoming you back again.

6/10 Okay

Oscar, Windermere

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from simon on 22 Feb 2024
Bonjour OscarThank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th Time staying at the homewood and it’s always great
Stayed 1 night in Feb 2024
Response from simon on 15 Feb 2024
Bonjour krystleThank you for kind words conveying your feedback with your recent stay with us.We are delighted to see that you had a great stay.It would be our privilege to serve you again in the future.

8/10 Good

vasco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a good stay place is well maintained and rooms were clean and ready when we got there. The hotel is in a great area close to the slopes and all other amenities. Not to mention the breakfast was good and convenient did have to leave.
Stayed 2 nights in Feb 2024
Response from simon on 15 Feb 2024
Bonjour VascoThank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant. We are glad to hear that you enjoyed our location. We are delighted to read our services reached your expectations. It will be our pleasure to become your secondary house in town.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fun overnight stay! Great breakfast
Stayed 1 night in Feb 2024
Response from simon on 12 Feb 2024
Bonjour MichelleThanks for your comments

10/10 Excellent

Florentina, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the ski lifts and many restaurants; clean and spacious sits; friendly staff.
Stayed 4 nights in Feb 2024
Response from simon on 8 Feb 2024
Bonjour FlorentinaThank you for your kind recommendation.Our philosophy is to provide an unforgettable stay to our guests and your comment gave us a confidence that we are on the right track.It is our hope to welcome you back for another Sweet Experience at the Homewood Suites in Tremblant.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, clean and comfortable! We appreciated the ski lockers, outdoor hot tub and included hot and cold buffet breakfast. We stayed in a loft suite with a full kitchen. The space was perfect for our family of 4!
Stayed 3 nights in Feb 2024
Response from simon on 6 Feb 2024
Bonjour DeniseThank you for your kind words.We are very delighted to see that you had a great stay with us.It will be our privilege to serve again in the near future.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from simon on 5 Feb 2024
Bonjour HeidiThank you for kind words conveying your feedback with your recent stay with us.

8/10 Good

Nicholas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
great little walk to the hill, right in the heart of the village
Stayed 3 nights in Jan 2024
Response from simon on 5 Feb 2024
Bonjour NicholasThank you for taking the time to share your recent experience at the Homewood Suites by Hilton

10/10 Excellent

Stefanos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from simon on 5 Feb 2024
Bonjour StefanosThanks to share your comments

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a comfortable place to stay and close to dining options.
Response from simon on 1 Feb 2024
Bonjour AjayThank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant. We are glad to hear that you enjoyed our location. We expect to see you around in a near future,

10/10 Excellent

Hugh, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff. The room was excellent and had all the right amenities for a longer stay.
Stayed 2 nights in Jan 2024
Response from simon on 30 Jan 2024
Bonjour HughThank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant. We are glad to hear that you enjoyed our location. We are delighted to read our services reached your expectationsIt would be our privilege to serve you again in the future.

10/10 Excellent

yafa

Travelled with family
Great location! Right by the mountain Very comfortable room
Stayed 3 nights in Jan 2024
Response from simon on 29 Jan 2024
Bonjour YafaThank you for kind words conveying your feedback with your recent stay with us.We are delighted to see that you had a great stay.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Really great access to the Tremblant village while still feeling quiet and private. Accomdations are warm and cozy.
Stayed 2 nights in Jan 2024
Response from simon on 29 Jan 2024
Bonjour DerekThank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant. We are glad to hear that you enjoyed our location. We are delighted to read our services reached your expectations.

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good hotel
Stayed 5 nights in Jan 2024
Response from simon on 25 Jan 2024
Bonjour Alexandrethanks for your comments

8/10 Good

Dmitriy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative side people smoking in their rooms. And it gets in to your room. Can’t stand second hand smoke.
Stayed 4 nights in Jan 2024
Response from simon on 24 Jan 2024
Bonjour DimitriyThank you for sharing your feedback regarding your stay with us.We hope that despite the smoking situation, you had a great stay with us

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made great first and last impression. Great location
Stayed 2 nights in Jan 2024
Response from simon on 23 Jan 2024
Bonjour AnnaThank you for your kind words.We are very delighted to see that you had a great stay with us.It will be our privilege to serve again in the near future.

8/10 Good

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost of the nightly stay, parking should be included. Overall, the hotel has great location, loved the ski in option. Hot buffet is good. Hot tub could be hotter.
Stayed 2 nights in Jan 2024
Response from simon on 22 Jan 2024
Bonjour ChelseyThank you for your kind words.We are very delighted to see that you had a great stay with us.It will be our privilege to serve again in the near future.

8/10 Good

Sergey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jan 2024
Response from simon on 22 Jan 2024
Bonjour SergeyThank you for taking the time to share your recent experience at the Homewood Suites by Hilton Tremblant

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from simon on 22 Jan 2024
Bonjour ClaudiaThank you for sharing your feedback regarding your recent stay with us.