Lobby

Reviews of Fairfield Inn & Suites by Marriott Milwaukee West

2.5 out of 5
Fairfield Inn & Suites by Marriott Milwaukee West
4229 W NATIONAL AVENUE, Milwaukee, WI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 778 reviews" "
Rating 8 - Good. 153 out of 778 reviews" "
Rating 6 - Okay. 25 out of 778 reviews" "
Rating 4 - Poor. 17 out of 778 reviews" "
Rating 2 - Terrible. 21 out of 778 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to a Brewers game
Stayed 2 nights in May 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Customer Service on 8 May 2024
Audrey, we're thrilled to hear you enjoyed your stay at Fairfield Inn & Suites Milwaukee West. It's our pleasure to provide a pleasant experience. We hope to welcome you back soon for another delightful stay.

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful lobby and comfy bed
Stayed 1 night in May 2024
Response from Customer Service on 5 May 2024
Vincent, we're thrilled to read your glowing feedback about Fairfield Inn & Suites Milwaukee West. We're delighted you enjoyed our exquisite lobby and the comfort of your bed greatly. Our team members are indeed our pride, and it brings us joy that they contributed to your wonderful experience. See you again soon on your next trip to Milwaukee!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ballpark
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
John, it's fantastic to hear you enjoyed your stay at Fairfield Inn & Suites Milwaukee West and found our proximity to the ballpark beneficial. We appreciate your feedback and look forward to welcoming you back on your next journey to Milwaukee.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr 2024
Thank you for the 5 out of 5 rating, Amelia!We're thrilled to see how much you enjoyed staying at Fairfield Inn & Suites Milwaukee West. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was what I was expecting. Clean and convenient. They have addressed the parking lot break-ins appropriately.
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Lynn, thank you for your positive feedback. We're thrilled that your stay at Fairfield Inn & Suites Milwaukee West met your expectations with its cleanliness and convenient location. We're also glad that you noticed our efforts to enhance the safety and security, particularly concerning the parking lot. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat front desk
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Thanks for the fantastic rating, Jonathan!It's outstanding we could exceed your expectations during your stay at Fairfield Inn & Suites Milwaukee West. We're all looking forward to your next stay with us.

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024
Response from Customer Service on 11 May 2024
Matthew, thank you for your perfect rating! We're so glad you enjoyed your stay at Fairfield Inn & Suites Milwaukee West. Your positive feedback motivates us to ensure all our guests have a wonderful experience. We eagerly await your next visit.

8/10 Good

Abby, Wisconsin Rapids

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisey
Stayed 1 night in Apr 2024
Response from Customer Service on 18 Apr 2024
Abby, it's unfortunate to hear about the noise disturbances you encountered during your stay. Your comfort is our priority, and we've taken note of your feedback. We would love to have another opportunity to deliver a more peaceful experience for you.

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was after a late Sunday night, the fire alarm was being tested and went off 8 times in our room while we tried to nap on Monday. I requested an incentive for the inconvenience but was told we could only receive bonvoy points which I am still waiting to get. Other than that everything was great!
Stayed 3 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Paula, thank you for sharing your experience at Fairfield Inn & Suites Milwaukee West. We're delighted to hear that your stay was generally enjoyable. We do apologize for any inconvenience caused by the sound of the fire alarm testing. Ensuring the safety of our guests with regular testing is a priority, although we understand how this could disturb your relaxation. Your feedback regarding the Bonvoy rewards points is noted, and we will look into this to ensure you receive them soon. We appreciate your understanding and look forward to enhancing your next stay with us.

10/10 Excellent

Shelly

Travelled with family
Liked: Amenities
The front desk person was very nice and helpful.
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
Shelly, we're delighted to hear that our front desk colleague at Fairfield Inn & Suites Milwaukee West was both welcoming and assisting. Ensuring your comfort and satisfaction is our top priority. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice check in
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
Jana, it's wonderful to hear about your smooth check-in experience at Fairfield Inn & Suites Milwaukee West. We strive to make your every encounter seamless and memorable. We look forward to having you with us again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to a Brewers game! Hotel is in nice condition. Woman that checked us in was really nice and we were in and out quickly.
Stayed 2 nights in Apr 2024
Response from Customer Service on 5 Apr 2024
Scott, thank you for your lovely comments about Fairfield Inn & Suites Milwaukee West. We're delighted to hear you appreciated our advantageous location and pristine condition. Also, your kind words regarding the efficient and friendly service from our team member at check-in are greatly cherished. We hope to welcome you back, particularly when it's time for another Brewers game!

10/10 Excellent

Sahaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Warm complimentary breakfast available. Walking distance to Walmart and dining options
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar 2024
Sahaj, thank you for your wonderful feedback. It's heartening to hear you had a positive experience at Fairfield Inn & Suites Milwaukee West. The cleanliness of our rooms and our warm breakfast are aspects we pride ourselves in. The convenience of our location, close to a variety of dining options and essential shopping, certainly adds to the guest experience. We look forward to welcoming you back in the not too distant future. Safe Travels!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 30 Mar 2024
David, thank you for choosing to stay at Fairfield Inn & Suites Milwaukee West. We're thrilled you had a top-notch experience and we appreciate you taking the time to rate us on Expedia. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk attendant
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Jasmine, we're delighted to hear that you had a positive experience at Fairfield Inn & Suites Milwaukee West. It's particularly encouraging that our front desk representative left such a memorable impression on you. We look forward to welcoming you back in the future.

10/10 Excellent

Adam

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Adam, thank you for taking the time to rate your stay at Fairfield Inn & Suites Milwaukee West. We truly appreciate your top marks and are delighted to hear that your experience reflects our dedication to our guests' satisfaction. We hope we have been able to exceed your expectations and cannot wait to welcome you back soon.

10/10 Excellent

Yoxari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. And very good breakfast 🤗
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Yoxari, it's delightful to know you enjoyed your stay at Fairfield Inn & Suites Milwaukee West. We're thrilled you found our rooms to be pristine and appreciated our breakfast selection. We aim to provide a comfortable experience for all our guests and we're glad we met your expectations. Please consider visiting again on your next trip to Milwaukee.

6/10 Okay

joshua

Business traveller
The hotel definitely serves its purpose. Clean rooms, comfy bed. Breakfast is available but was a little more limited compared to comparable hotels.
Stayed 1 night in Mar 2024
Response from Customer Service on 24 Mar 2024
Joshua, thank you for your comments. We're pleased to hear that you found our rooms clean and comfortable. Regarding the breakfast, we're constantly striving to enhance our offerings based on guest feedback. We hope to have you back soon, so we can provide a more well-rounded experience.

10/10 Excellent

NOEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious, bed was comfortable and enjoyed the relaxing feeling.
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Mar 2024
Noemi, thank you for sharing your positive experience at Fairfield Inn & Suites Milwaukee West. We're pleased to hear you appreciated our room's space, comfort of bed, and the relaxing vibe. We look forward to welcoming you back when your travels bring you to Milwaukee.

10/10 Excellent

Lillian

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sondra was awesome, she worked the 3-11 shift
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Lillian, it's wonderful to hear that you had a memorable experience at Fairfield Inn & Suites Milwaukee West. We're thrilled to know that our team member, Sondra, provided exceptional service during the evening shift. We'll certainly share your kind words with her. Looking forward to welcoming you back in the future!

10/10 Excellent

Mykel, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Mar 2024
Mykel, thanks for taking the time to rate your stay at Fairfield Inn & Suites Milwaukee West. We're thrilled that your visit with us was enjoyable. We hope to welcome you back in the future for another stellar experience. Thank you once again for your valuable feedback.

10/10 Excellent

Justina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. Friendly staff great facilities.
Stayed 3 nights in Mar 2024
Response from Customer Service on 12 Mar 2024
Justina, thank you so much for sharing your experience at Fairfield Inn & Suites Milwaukee West. We're delighted to hear you enjoyed your stay and had positive interactions with our team members. We hope to welcome you back in the near future.

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good night sleep and great breakfast
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Dana, thank you for your words of appreciation. At Fairfield Inn & Suites Milwaukee West, we pride ourselves in offering comfortable accommodations and a delicious start to the day with our breakfast selection. We're so pleased you enjoyed both! We hope you'll consider our hotel your go-to choice when you're in the area.

10/10 Excellent

Fernando Jr

Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Thank you for the great rating, Fernando!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Fairfield Inn & Suites Milwaukee West! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is nice and the staff is professional and efficient. The room is clean and nicely furnished. The electrical outlet for my CPAP is inconveniently located. I was unable to reset the time on the clock/radio. The neighborhood around the hotel is dirty and difficult to drive around.
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Richard, it's uplifting to learn you acknowledged the efficiency and professionalism of our team members at Fairfield Inn & Suites Milwaukee West. We're glad to know you found the room to your liking. We appreciate your feedback regarding the positioning of electrical outlets and will make sure to relay this information to the relevant team. As for the local area, while we can't control external factors, we certainly understand it can influence your stay. Hoping to have you stay with us again soon.

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
Great place to stay
Stayed 2 nights in Feb 2024
Response from Customer Service on 13 Feb 2024
Catherine, thank you for sharing your experience. It's delightful to hear you found Fairfield Inn & Suites Milwaukee West to be a superb location for your stay. We appreciate your positive feedback and we're looking forward to having you with us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Thank you for the excellent rating!Our goal is to go above and beyond to ensure our guests have a memorable experience at Fairfield Inn & Suites Milwaukee West! We look forward to hosting you again soon.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The only place where I can sleep comfortably and peacefully
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Ruth, thank you for your kind words. We're delighted to hear that you find comfort and tranquility at Fairfield Inn & Suites Milwaukee West. Your comfort is our priority and we're glad we could provide you a peaceful stay. We look forward to welcoming you back in the future!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
I couldn't sleep all night because someone and their family above me kept running around and making noise all night.
Stayed 1 night in Feb 2024
Response from Customer Service on 4 Feb 2024
We're truly sorry to hear about the disturbances you faced during your stay, making it difficult for you to get a good night's sleep. We are committed to providing a comfortable and welcoming environment for all our guests. Your feedback is essential for us to make improvements. In the future, our dedicated team members are always on hand to assist with potential room changes or other solutions to ensure a serene environment. We hope we will have another opportunity to offer you a more peaceful and undisturbed stay.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 4 Feb 2024
We appreciate your lovely rating, Chris!The satisfaction of our guests is important to us so we can't wait to see you back again at Fairfield Inn & Suites Milwaukee West soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of small children running up and down the halls.
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
Sammy, thank you for your feedback. We regret to hear about the disturbances during your stay. We aim to ensure a peaceful environment for all our guests at Fairfield Inn & Suites Milwaukee West. We hope the other aspects of your stay were enjoyable and we'll be glad to have another opportunity to deliver a more satisfactory experience.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk help at check in was not very friendly. She also gave us a queen room instead of the king room I paid for on the app. Then our car was broken into in the parking lot even though there was a security guard in the parking lot. The blower in our room was also noisy all night. The positives are that the hotel, room, and front desk staff at check out were very nice.
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
It's regrettable to learn of the experiences you encountered during your stay. We sincerely apologize for any dissatisfaction you felt with your assigned room type and any perceived inconvenience with the parking situation. Our team will look into these matters diligently.It's concerning to hear that the room environment didn't meet your expectations, and we appreciate you pointing out this area for enhancement. On a positive note, it's heartening to know that you found the hotel and rooms to your liking and check-out experience pleasant. These comments will be shared with our team members.We hope to welcome you again in the future and have the opportunity to provide an improved experience.

10/10 Excellent

Darrell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Thanks for the amazing rating, Darrell!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Fairfield Inn & Suites Milwaukee West!

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with free parking.. Good breakfast options and there is a ihop and Walmart right there.. Will definitely come back again
Stayed 3 nights in Dec 2023
Response from Customer Service on 24 Jan 2024
Aruna, it's wonderful to hear that you found the Fairfield Inn & Suites Milwaukee West's breakfast options pleasing and the availability of nearby amenities convenient. We're delighted to know that our free parking feature was beneficial to you. We eagerly await your return for another pleasant stay.

10/10 Excellent

Lailanie

Stayed 2 nights in Jan 2024
Response from Customer Service on 24 Jan 2024
Lailanie, it's wonderful to know that you had a fantastic stay at Fairfield Inn & Suites Milwaukee West. Your positive rating is greatly appreciated. We hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Booking Again
It was so quiet and peaceful in my room. The bed and pillows were so comfortable, room was super clean. Overall a great place to relax, I will definitely book here again. Thank you for having me
Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Ruth, we're delighted to hear you had a serene and relaxing stay at Fairfield Inn & Suites Milwaukee West. It's wonderful to know you found our accommodations notably cozy and pristinely clean. We surely await your return and the opportunity to provide another excellent experience. Thank you for choosing us!

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 19 Jan 2024
Suzette, thank you for staying with us at the Fairfield Inn & Suites Milwaukee West. We're thrilled to know you had a wonderful experience. We appreciate your support and hope to welcome you back soon!

4/10 Poor

Rickey

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No heart
Major storm outage and would not allow my pet to stay. Asked guess you would rather them die in the cold. Want stay here again.
Stayed 2 nights in Jan 2024
Response from Customer Service on 15 Jan 2024
Rickey, we understand your concerns regarding our pet policy, especially during unexpected weather conditions. Our regulations aim to ensure comfort and safety for all guests, yet we grasp your position. We're re-evaluating our guidelines to deliver more flexibility under such circumstances. Your feedback is valuable and assists us in improving our service. We hope to have the opportunity to welcome you back so we can provide a more positive experience.

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 15 Jan 2024
Thank you for the great rating, Colleen!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Fairfield Inn & Suites Milwaukee West. We'd like to share an even better experience with you soon.

10/10 Excellent

Rick

Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Rick, thank you for your rating! At Fairfield Inn & Suites Milwaukee West, we're thrilled to know that your stay was excellent. Our team members appreciate your recognition and look forward to the opportunity to serve you again soon.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 4 Jan 2024
Thank you for the fantastic rating, Madison!We strive to make all of our guests feel welcome and relaxed during their time at Fairfield Inn & Suites Milwaukee West! We can't wait to see you again soon.

10/10 Excellent

Lajouel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 28 Dec 2023
Lajouel, thank you for choosing Fairfield Inn & Suites Milwaukee West and for sharing your excellent rating. We're overjoyed to know you enjoyed your stay and we look forward to serving you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on 1 Feb 2024
Thank you for choosing Fairfield Inn & Suites Milwaukee West. The team is thrilled to know that your stay met your expectations. It would be our pleasure to host you again.

10/10 Excellent

Wilniesha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel; right off the express way.
Stayed 2 nights in Dec 2023
Response from Customer Service on 19 Dec 2023
Wilniesha, thank you for your wonderful review. We're thrilled that Fairfield Inn & Suites Milwaukee West's convenient location met your expectations. Looking forward to welcoming you back anytime you're in the area.

10/10 Excellent

Mazi

Response from Customer Service on 8 Feb 2024
Mazi, we're thrilled to see your excellent rating of Fairfield Inn & Suites Milwaukee West! We hope your stay was memorable and we're looking forward to welcoming you back again soon.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff
Stayed 1 night in Dec 2023
Response from Customer Service on 7 Dec 2023
Jacqueline, it's fantastic to hear that you had a positive experience with our dedicated team members at Fairfield Inn & Suites Milwaukee West. We always strive to provide the friendliest service. We truly hope to see you again during your next visit to Milwaukee!

10/10 Excellent

Tammyra

Stayed 2 nights in Dec 2023
Response from Customer Service on 8 Dec 2023
Tammyra, thank you for your delightful rating of Fairfield Inn & Suites Milwaukee West. Our team members are so pleased to hear you enjoyed your stay and we're looking forward to hosting you again for another wonderful visit.

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service desk too busy for guests great otherwise!
We waited at the service desk for 15 minutes to check in and then each time we called the service desk, the phone was picked up and set aside so left with no answer or hung back up. Had to walk down to lobby to ask any questions. Breakfast was delish and and kitchen staff was super friendly! Even made me a special brew of decaf coffee since I had to work night shift later that evening.
Stayed 1 night in Dec 2023
Response from Customer Service on 6 Dec 2023
Jared, thank you for sharing your experiences at Fairfield Inn & Suites Milwaukee West. It's unfortunate to hear about the waiting time and the phone pick-up issue. We appreciate your patience and will continue working on elevating our response time. Meanwhile, it's great you enjoyed our breakfast and found our kitchen colleagues rather amiable. Their ability to cater to your unique requirements, such as the special decaf brew, truly reflects our commitment to personalized service. We hope your future visits will match the positive aspects of this stay.

8/10 Good

Priscila Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Service on 17 Dec 2023
Priscila, we're pleased to see your favorable rating for Fairfield Inn & Suites Milwaukee West. Thank you for choosing us during your recent stay. We hope to further impress you on your next visit.