Bedroom and bathroom are clean. Staff are friendly, warm and patient. One particular staff I must send our special thanks to is Ohio at the hotel concierge. Ohio is professional, kind, warm, keen to help, patient and full of local knowledge. He provided valuable and clear local information and recommendations to us such as places to visit, how to get there, and things to avoid. He always made sure we would have a safe day out when we left the hotel each morning. Thank you Ohio.