Dear Analy,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.We appreciate your preference and the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Ana Karen, Thank you for choosing to stay at Marquis Reforma Hotel & Spa on your recent stay in Mexico City.I appreciate your thoughtful comments, and may I add how great it was to host you at your home away from home. I will be sharing your feedback with the concierge staff. This will encourage our team to keep on striving to meet your, and everyones expectations when visiting us!Thanks again for allowing us to host you this one time around, and we hope to see you back on your next visit.Cordially,Sara Lizarraga

Estimada Srta. Elizabeth:Gracias por su visita a Hotel Marquis Reforma & Spa y por tomarse unos minutos de su valioso tiempo para evaluar nuestros productos y servicios.Nos alegra saber que cubrimos sus expectativas, pues es el resultado del trabajo en equipo de nuestros colaboradores, quienes se esmeran por lograr su satisfacción.Agradecemos su preferencia y esperamos tener el honor de ser nuevamente sus anfitriones y estaremos encantados de servirle.Cordialmente,Sara Lizarraga

Dear Mr. Li-Chieh,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Belli-Bivar,Thank you for giving us the opportunity to host you during your recent stay in Mexico City.Regarding the pool, we appreciate your honest feedback. I would like to inform you that every evening, the water in this area is treated to ensure it consistently meets the hygiene standards established in the hotel.However, we will ensure to reinforce with users the importance of taking a shower before using the pool after a treatment. This will help prevent the water from appearing cloudy due to the products used during massages.Additionally, we value your kind review, and our greatest reward for our efforts is knowing that our team was very helpful to you and did their best to make you feel special. Thank you for mentioning that the hamburger delighted your palate. I will be glad to share your opinion with the staff; rest assured, it will encourage them to continue going the extra mile to exceed your expectations.Marquis Reforma appreciates your preference, and we look forward to welcoming you back to your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Christopher,Thank you for giving us the opportunity to host you during your recent stay in Mexico City.We are truly grateful for your kind review. Knowing that you had a wonderful experience with us is the best reward for our efforts. It signifies that we succeeded in providing you with a pleasant stay, thanks to the hospitality of our team and the comfort of our facilities.Rest assured, your feedback will inspire our personnel to continue going the extra mile to deliver exceptional service.As for your feedback to improve the directions to the spa, I have shared your comments with the involved manager for their information and follow-up."Likewise, for your convenience, the concierge staff will be delighted to guide you on your next visit, and we have taken note of that.We appreciate your preference and look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Heidi,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa.It was a pleasure for the Marquis Family to welcome and pamper you with our team's hospitality. As you mentioned, our property's location allows our guests to easily visit interesting places near the hotel. We are thrilled that you found this aspect enjoyable.Thank you for choosing us for your stay. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Bruk,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa.It was a pleasure for the Marquis Family to welcome and pamper you with our team's hospitality. We are delighted to hear that you enjoyed the ambiance of the Heritage Bar.As you mentioned, our property's location allows our guests to easily visit interesting places near the hotel. We are thrilled that you found this aspect enjoyable.Thank you for choosing us for your stay. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Matthew,Thank you for choosing to stay at Marquis Reforma Hotel & Spa.It was our pleasure to welcome you and extend our hospitality during your visit.We look forward to hosting you again the next time your travels bring you to the city.Yours sincerely,Sara Lizarraga

Dear Mr. Alfredo,Thank you for allowing us the opportunity to host you during your recent stay in Mexico City.At Marquis Reforma, we take pride in providing high-quality service and catering to the needs of each and every guest. We are delighted to hear that our efforts to make your stay memorable were successful. Your recommendation means a great deal to us.Thank you for choosing Marquis Reforma as your home away from home. We look forward to welcoming you back soon.Warm regards,Sara Lizarraga

Dear Miss Jennifer,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Edgar,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Zbyszko,Thank you for choosing Marquis Reforma Hotel & Spa on your recent stay in Mexico City.It was a pleasure to welcome you and it is very rewarding for us to know we met your expectations.Thank you for giving us the opportunity to host you. We will be expecting you whenever your travel plans bring you back to the city.Yours sincerely,Sara Lizarraga

Dear Miss Alicia,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Ferreira,Thank you for choosing to stay at Marquis Reforma Hotel & Spa during your recent stay in Mexico City.It was an-honor for the Marquis family to have had the opportunity to serve you and extend our hospitality.Regarding the housekeeping service, we value the time you have taken to share your feedback with us, as it provides us with valuable insights that we will use to continuously improve our services. We have shared your observations with the respective manager for their consideration and follow-up.We sincerely apologize for any inconvenience you may have experienced during your stay. Please rest assured that we are taking measures with our team to ensure that similar situations do not occur in the future.We are committed to ensuring that your future visits are exceptional in every aspect, and we have taken careful note of your feedback to ensure this.We appreciate your preference and look forward to welcoming you again in the near future.Yours sincerely,Sara Lizarraga

Dear Mr. Fernando,Thank you for choosing to stay at Marquis Reforma Hotel & Spa.At Marquis Family, it was our pleasure to welcome and pamper you with our hospitality.We are delighted to know that we met your expectations, as ensuring your satisfaction is our top priority.Your preference and the opportunity to host you are greatly appreciated. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Ronan,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa.It was a pleasure for the Marquis Family to welcome you. We are pleased to learn that all our efforts to exceed your expectations were worth it.We are glad to hear that our privileged location allowed you to visit interesting places near the hotel.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Derrick,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know we met your expectations, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Jesus,Thank you for choosing to stay at Marquis Reforma Hotel & Spa.At Marquis Family, it was our pleasure to welcome and pamper you with our hospitality.We are delighted to hear that we met your expectations, as ensuring your satisfaction is our top priority.Your preference and the opportunity to host you are greatly appreciated. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Estimado Sr. Jorge:Gracias por haberse hospedado en Hotel Marquis Reforma & Spa.Nos sentimos muy complacidos de haber sido sus anfitriones y brindarle nuestra hospitalidad.Apreciamos su valioso tiempo para evaluar nuestros productos y servicios. Nos complace saber que cubrimos sus expectativas.Agradecemos su preferencia y esperamos tener el placer de servirle nuevamente.Cordialmente,Sara Lizarraga

Dear Miss Martha Elizabeth,It was a pleasure to welcome you to Marquis Reforma Hotel & Spa.Thank you for taking the time to share your experience with us. Your feedback is greatly appreciated, and we are delighted to hear that you enjoyed our hospitality.We are pleased to hear that our convenient location enhanced your stay, allowing you to explore the nearby attractions.Thank you for choosing to stay with us, we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Pia,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind feedback and our best reward to our efforts is to know we met your expectations, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Miss Xenia,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We appreciate your opinion, and your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We're delighted to hear that you enjoyed our privileged location, which provides easy access to various attractions in the city. We value your preference and the opportunity to accommodate you. We Look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Normand,Thank you for sharing your feedback with us. It was our pleasure to have you as our guest at Marquis Reforma Hotel & Spa.We are pleased to hear that we were able to meet your expectations during your stay.We appreciate your preference, and we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Miss Auna,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality. Thank you for the special mention you made about José, he will be very happy to know your opinion about the service you received from him.We will be sure to share your feedback with them, as it serves as motivation to continue delivering exceptional service to all our guests.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Gabriel,Thank you for giving us the opportunity to welcome you back during your recent visit to Mexico City.At Marquis Family, it was our pleasure to extend our hospitality and pamper you.We are pleased to hear that the upgrade to a suite we provided exceeded your expectations.Your continued preference means a lot to us, we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mrs. Janet:I appreciate your thoughtful comments, and I would like to express how delighted we were to host you at Marquis Reforma Hotel & Spa. I will be sharing your feedback with all our staff, particularly with the spa staff. Your words will serve as encouragement for our team to continue striving to meet not only your expectations but also those of all our guests.Thank you for giving us the opportunity to host you, we look forward to welcoming you back on your next visit.Yours sincerely,Sara Lizarraga

Dear Mr. Barbour,Thank you for choosing to stay with us during your recent visit to Mexico City and for taking the time to share such positive feedback.We are delighted to hear that you enjoyed your time at our hotel. Your kind review serves as the best validation of our efforts, indicating that we succeeded in providing you with a memorable experience. Ensuring your comfort and satisfaction is our priority, and we are thrilled that our team's hospitality and our privileged location contributed to your pleasant stay.At Marquis Reforma, we greatly value your preference and eagerly anticipate the opportunity to welcome you back to your home away from home.Warm regards,Sara Lizarraga

Dear Miss Salgado,It was a pleasure to welcome you to Marquis Reforma Hotel & Spa.Thank you for taking the time to share your experience with us. Your feedback is greatly appreciated, and we are delighted to hear that you enjoyed our hospitality.I will personally share your kind words with our staff, who will be thrilled to know that their efforts contributed to your satisfaction.We are pleased to hear that you found our breakfast offerings enjoyable and that our convenient location enhanced your stay, allowing you to explore the nearby attractions.Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back the next time your travels bring you to the city.Warm regards,Sara Lizarraga

Dear Miss Sifuentes,Thank you for choosing to stay with us during your recent visit to Mexico City.We are delighted to hear that you enjoyed your time at our hotel. Your kind review serves as the best validation of our efforts, indicating that we succeeded in providing you with a memorable experience. We will be sure to share your feedback with our personnel, as it serves as motivation to continue delivering exceptional service to all our guests.At Marquis Reforma, we value your preference and look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Miss Dara,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We are so please do learn the room met your expectations and that the facilities provided all the comforts to ensure your stay was pleasant.Regarding the gourmet coffee, please note that it is part of the minibar and is therefore subject to an additional charge. However, we have taken note of your feedback and will consider it for your next visit.We value your preference and the opportunity to accommodate you. We look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Nabeel,We appreciate your feedback, and may I add how great it was to host you at Marquis Reforma Hotel & Spa. We are so happy to know we met your expectations and that you and your family enjoyed a comfortable stay in our hotel.Thank you for your preference, we hope to see you back on your next visit. Yours sincerely, Sara Lizarraga

Dear Bashar,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We are so please do learn we met your expectations. To Marquis Family it was a pleasure to welcome and pamper you through our thospitality.We value your preference and the opportunity to accommodate you. We look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Miss Yuleidy,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.We appreciate your opinion and your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We value your preference, and the opportunity to accommodate you. Please know that we eagerly await your return whenever your travel plans bring you back to the city.Warm regards,Sara Lizarraga

Estimada Srita. Torres:Gracias por visitar nuevamente el Hotel Marquis Reforma & Spa.Nos sentimos muy complacidos de recibirla en esta su casa y brindarle nuestra hospitalidad, ya que nuestra misión es lograr su satisfacción.Agradecemos sus amables comentarios los cuales son de gran motivación para que continuémos brindándole la mejor de las atenciones cada vez que nos visite. Con mucho gusto los compartiré con el personal, pues se sentirán muy contentos de conocer su opinión. Valoramos su preferencia y esperamos tener el placer de ser nuevamente sus anfitriones.Cordialmente,Sara Lizarraga

Dear Miss Mercedes,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Medina,Thank you for choosing to stay at Marquis Reforma Hotel & Spa.At Marquis Family, it was our pleasure to welcome and pamper you with our hospitality.We are delighted to know that we met your expectations, as ensuring your satisfaction is our top priority.We appreciate your preference and the opportunity to host you. We look forward to welcoming you back again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Nguyen,Thank you for choosing Marquis Reforma Hotel & Spa and for taking the time to share your positive feedback regarding your recent stay.Our greatest satisfaction comes from knowing that you and your family had a wonderful experience with us. Your kind words indicate that our team's efforts to ensure your stay was enjoyable were successful. We pride ourselves on providing exceptional hospitality and attention to detail, as evidenced by the aspects you highlighted.We greatly appreciate your recognition of the attentive service provided by our staff, particularly José. Your feedback will undoubtedly motivate them to continue providing you with the exceptional treatment you and your family deserve.At Marquis Reforma, we value your loyalty and preference. It would be our pleasure to welcome you back to your "home away from home."Yours sincerely,Sara Lizarraga

Dear Miss Lee-Ann, I appreciate your thoughtful comments, and may I add how great it was to host you at your home away from home. I will be sharing your feedback with all of our staff, with a special note to Elías. This will encourage our team to continue striving to meet yours and everyone else's expectations when visiting us.Thank you for allowing us to host you this time around. We hope to see you back on your next visit."Yours sincerely,Sara Lizarraga

Dear Miss De la Cruz, Thank you for choosing Marquis Reforma Hotel & Spa on your recent stay in Mexico City. We are so pleased to know our property met your expectations. For all of us was a pleasure to welcome and assist you during your stay. Regarding the elevator service, I would like to inform you that we consistently provide maintenance to ensure these facilities are functioning properly. Therefore, we regret that this activity happened during your stay. Please accept our sincerest apology for any inconvenience we may have caused you. Marquis Reforma appreciates your preference, and we will be pleased to welcome you back soon. Yours sincerely, Sara Lizarraga

Dear Mr. Spencer,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know we met your expectatios, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one.Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Miss Ileana,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our hospitality.We value your preference and the opportunity to host you. We look forward to welcoming you soon again.Yours sincerely,Sara Lizarraga

Dear Miss Selene,Thank you for giving us the opportunity to host you on your recent stay in Mexico City.We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team.Thank you for mentioning that cleanliness played a significant role in enhancing your stay experience."Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home.Yours sincerely,Sara Lizarraga

Dear Mr. Tirado,Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.Your satisfaction is our greatest reward, as it signifies that we have succeeded in surpassing your expectations.We value your preference and the opportunity to accommodate you. We look forward to welcoming you again soon.Warm regards,Sara Lizarraga

Dear Mr. Anoosh,Thank you for choosing to stay at Marquis Reforma Hotel & Spa. It was a pleasure for the Marquis Family to welcome you and extend our hospitality during your visit.We are sorry to hear that our Art Deco property was not to your liking. However, I am pleased to inform you, we offer a variety of options to suit different preferences. Our penthouse boasts spacious and modern suites, some featuring breathtaking views of the city. Additionally, I'm pleased to inform you that we have initiated a remodeling project for our guest rooms and hallways. Although this will take some time to complete, we are confident that the updates will meet your expectations.On the other hand, we're delighted to hear that you enjoyed our privileged location, which provides easy access to various attractions in the city. We appreciate your preference, and we look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

Dear Mr. Fernando,We greatly appreciate your feedback, and I must say it was a pleasure hosting you at Marquis Reforma Hotel & Spa.We are delighted to hear that we met your expectations.Thank you for choosing us, and we look forward to welcoming you back on your next visit.Yours sincerely,Sara Lizarraga

Dear Miss Herrera,Thank you for choosing Marquis Reforma Hotel & Spa during your recent stay in Mexico City.It was our pleasure at Marquis Family to welcome and pamper you with our hospitality. We are delighted to hear that you loved our hotel.On the other hand, we appreciate your feedback regarding the room key. I have shared it with the manager responsible for review and follow-up. Please accept our sincere apology for any inconvenience it may have caused you.Thank you for your preference and the opportunity to host you. We eagerly anticipate the opportunity to welcome you back soon.Yours sincerely,Sara Lizarraga