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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a 24-hour fitness centre, near Manacar Tower
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
The price is NZ$212
includes taxes & fees
12 Oct - 13 Oct

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Expedia VIP Suite

Down duvets, in-room safe, individually furnished, desk

Expedia VIP Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
4 Oct - 5 Oct
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About the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

What's nearby

  • Centro Coyoacan - 2 min drive
  • Frida Kahlo Museum - 4 min drive
  • Pepsi Center - 7 min drive
  • World Trade Center Mexico City - 7 min drive
  • Estadio Azteca - 10 min drive

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Upscale hotel near Manacar Tower
Located close to Centro Coyoacan and Frida Kahlo Museum, Krystal Grand Suites Insurgentes provides an airport shuttle, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Luggage storage, 3 meeting rooms and smoke-free property
  • A lift, coffee/tea in reception and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with heated floors and rainfall showers
  • 40-inch flat-screen TVs with cable channels
  • Kitchenettes, mini fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Is Krystal Grand Suites Insurgentes pet-friendly?

Yes, Krystal Grand Suites Insurgentes allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 600 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on 12 Oct 2024 start from NZ$212.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Grand Suites Insurgentes?

Valet parking is available for MXN 185 per night. Extended parking is available for MXN 185 per night.

What time is check-in at Krystal Grand Suites Insurgentes?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Krystal Grand Suites Insurgentes?

Checkout is at noon.

Does Krystal Grand Suites Insurgentes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 350 per vehicle applies.

Where is Krystal Grand Suites Insurgentes located?

Located in Alvaro Obregon, this hotel is within 2 mi (3 km) of Manacar Tower, Centro Coyoacan and Frida Kahlo Museum. Pepsi Center and World Trade Center Mexico City are also within 6 mi (10 km). Miguel Angel de Quevedo Station is 14 minutes by foot and Viveros Station is 16 minutes.

Krystal Grand Suites Insurgentes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 711 out of 1113 reviews" "
Rating 8 - Good. 230 out of 1113 reviews" "
Rating 6 - Okay. 92 out of 1113 reviews" "
Rating 4 - Poor. 48 out of 1113 reviews" "
Rating 2 - Terrible. 32 out of 1113 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Jorge, Miami

Great location, however they really need to up their staff knowledge and service capabilities. Not very lean. You always have to call their front desk for some help
Stayed 1 night in Jun 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Jorge, Miami

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Maintaining should be their priority
Stayed 3 nights in Sep 2024

4/10 Poor

ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok, but the a/c did not work properly and the staff was not very keen on solving the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Blanca, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a business meeting with a client who parked his car through the hotel valet, and the valet attendant crashed my client’s car, the hotel did not assist nor made itself responsible aa it was outsourced to an third party. Terrible careless experience.
Stayed 4 nights in Aug 2024

8/10 Good

Ana

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Irving need better staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

diego

Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

gabriel

Stayed 1 night in Jun 2024

4/10 Poor

Sara, Chatsworth

Travelled with family
Disliked: Amenities
The hotel is perfectly well located, but in recent years, under the pretext of the pandemic, they provide very limited service, no bathrobes, no slippers, no hand towel the sheets and pillows in very poor condition, no They give it the necessary maintenance.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Montserrat

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Customer service is not OK and they gave me my room untl 7pm, not only me, there was another girl waiting for her room
Stayed 1 night in Jun 2024

6/10 Okay

Ignacio, Cathedral

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For my entire stay room smelled like sewage Very inconvenient Beds are not comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Denys Rodriguez

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

rosendo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody cares hotel
The hotel was Very clean but the service especially in the restaurant was unpleasant. On all three times that I ate there the service was bad since I had to get out of my chair to get service from my waiter, multiple times.
Stayed 1 night in May 2024

10/10 Excellent

CYNTHIA, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel!
Stayed 5 nights in May 2024

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, amenities
The place is nice, there is a nice atmosphere and is located close to restaurants and convenience stores. However, there is a slight lack of maintenance.
Stayed 1 night in May 2024

4/10 Poor

Alexis

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
La habitación la entregaron súper tarde, casi 4 horas después y piden desalojar a tiempo.
Stayed 1 night in May 2024

10/10 Excellent

Sara, Chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I’m feels like home
Stayed 2 nights in May 2024