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Character property with unique architectural features. Lovely lounges for relaxing and pleasant views over the Menai Straits. Excellent chef but limited menu choices for an extended stay. Big difference between basic room and deluxe, aim high, definitely worth it.
Our stay was truly magical.
All the staff were lovely and friendly and made the experience a 10/10.
Special thank you to Ben for lovely service throughout the meal.
Filthy top of wardrobe and bed head. only 4 coat hangers no where to put clothes drawers too small. No where to put toiletries in shabby bathroom. Asked for bacon and tomatoes for breakfast as can’t eat eggs got given 1 piece of toast 2 little pieces of bacon and half a tomato.lovely staff but place needs talc. Cup makes on furniture but asked for mats didn’t have any,NOT WORTH £200 a night
Definitely not worth what we paid, supposedly had a new chef as they had problems with agency chefs. If new chef cooking breakfast he needs to be fired. Breakfast is advertised as freshly cooked for you - not true. Black pudding inedible bacon like leather bits missing of plates and packet hollandaise sauce on eggs Benedict. On the plus side head receptionist amazing.
We had a brilliant time, room was excellent albeit it was a side seaview, I was expecting a full seaview. A little too hot and stuffy on arrival.
Overall it was great, food was excellent and staff were all very helpful and polite.
Staff was very nice but service was not up to par. Staff needs more training about how to do things. For instance, I ordered a martini and got it after the meal was served. Little things like that the 3 days we were there. Young and not professional but very nice.
Thoroughly enjoyable stay in the Lodge. The Chateau was a pleasure to enter and explore. The staff we encountered were both extremely friendly and helpful. Nothing was too much trouble. Breakfast were very enjoyable and we looked forward to them every morning. The large garden was worth exploring and in the morning sun gave a fantastic view of the Chateau. We are currently looking for another stay shortly.
Brilliant experience, fantastic location.
Food offering variable, staff very good but maybe stretched.
Martin
Stayed 2 nights in Sep 2023
10/10 Excellent
Linda
9 Sept 2023
Linda
Stayed 2 nights in Aug 2023
10/10 Excellent
Harley
3 Sept 2023
Harley
Stayed 1 night in Sep 2023
10/10 Excellent
Marcus
Travelled with partner
1 Sept 2023
Liked: Cleanliness, staff & service
A beautiful building in an idyllic setting. The staff are very friendly and attentive. The hotel would benefit from some interior up-dating. We had a very enjoyable stay.
Marcus
Stayed 2 nights in Aug 2023
8/10 Good
Brian
13 Aug 2023
Liked: Cleanliness, staff & service
Brian
Stayed 3 nights in Jul 2023
8/10 Good
Mr Chris R
Travelled with partner
12 Aug 2023
Liked: Cleanliness, staff & service
A facinating and beautiful (if somewhat fussy) property, served by excellent friendly staff.
Food was below the standard that should be expected at the prices charged.
The rooms reflected the difficulties to be expected in a conversion of an antique.
The setting is top world standard. Superb views.
The property has a lot of character and history associated with it. Staff were very friendly and helpful. The scenery around the Chateau was beautiful.
Elaine
Stayed 3 nights in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you so much for your wonderful review of Chateau Rhianfa! We're thrilled to hear that you enjoyed the character and rich history of our property. Our team takes great pride in providing friendly and helpful service, and it's gratifying to know that they made your stay memorable.The breathtaking scenery surrounding the Chateau is indeed one of our greatest assets, and we're glad you had the opportunity to appreciate it. We always strive to offer a unique and unforgettable experience to all our guests.It was a pleasure having you with us, and we hope to welcome you back soon for another unforgettable stay at Chateau Rhianfa. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us. We look forward to serving you again!
We had a lovely 2-night stay. Fantastic staff and wonderful interior in the chateau. Great breakfasts. We were in a lodge room, which was clean and comfortable, with a great view over the Strait. The bed was too soft, but not horrible. Prices for dinner were high, so we ate locally.
Molly
Stayed 2 nights in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for your lovely review of your 2-night stay at Chateau Rhianfa! We're thrilled to hear that you enjoyed our fantastic staff, charming interior, and the wonderful view over the Strait from your lodge room. It's wonderful to know that you found the room clean and comfortable.We apologize if the bed's softness didn't perfectly suit your preferences. We appreciate your honest feedback and will make a note of your preference for any future stays with us.We're glad you loved our breakfast offerings, and we hope you had a great time exploring the local dining options. Thank you for choosing Chateau Rhianfa, and we look forward to welcoming you back for another memorable stay! If there's anything specific you'd like for your next visit, please let us know. Your satisfaction is essential to us, and we're committed to exceeding your expectations.
Thank you for sharing your feedback about your recent stay at Chateau Rhianfa. We're sorry to hear that your experience fell short of your expectations.We sincerely apologize for any disappointments you encountered during your stay. We take guest feedback seriously, and we appreciate your candid comments, which help us identify areas for improvement.We're glad that you found our location appealing and that you were able to enjoy the beautiful surroundings during your time with us.If you would like to discuss your experience further or have any specific concerns you'd like to address, please feel free to reach out to us directly. Your feedback is valuable to us as we strive to enhance our services and provide a more enjoyable experience for all our guests.Once again, we apologize for any inconveniences you may have experienced and thank you for choosing Chateau Rhianfa. We hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations.
6/10 Okay
Julie
Travelled with partner
8 Jul 2023
Friendly staff but clearly short of staff which made service poor. Donning area in need of a face lift.
Julie
Stayed 1 night in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for taking the time to share your feedback about your recent stay at Chateau Rhianfa. We appreciate your kind words about our friendly staff.We sincerely apologize for any inconvenience you experienced due to our staffing levels during your visit. Your feedback is essential to us, and we'll take this into consideration as we strive to ensure a more efficient and attentive service for all our guests.Regarding the appearance of our dining area, we appreciate your honest observation. We continually work on improving our facilities, and your comments will be taken into account as we plan for future upgrades and renovations.If you have any further comments or specific concerns you'd like to discuss, please feel free to reach out to us directly. We value your input and are committed to providing an exceptional experience for all our guests.Thank you for choosing Chateau Rhianfa, and we hope to have the opportunity to welcome you back in the future with an improved and more enjoyable stay. Your satisfaction is our priority, and we'll strive to make your next visit a better one.
We stayed one night and were in the Lodge. Comfortable bed and amazing views. The hotel is lovely. Dinner and breakfast were very good, just a bit surprised there was no granulated sugar, only cubed, in the hotel for breakfast cereals?
Patricia
Stayed 1 night in Jun 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for your review of your recent stay at Chateau Rhianfa. We're delighted to hear that you had a comfortable night in the Lodge and enjoyed the amazing views from your room. It's wonderful to know that you found the hotel lovely and that both dinner and breakfast were very good.We appreciate your feedback regarding the sugar options at breakfast. We'll certainly take note of your preference for granulated sugar and make the necessary adjustments to ensure a more enjoyable breakfast experience for all our guests.Thank you for choosing Chateau Rhianfa for your stay. We hope to have the pleasure of welcoming you back in the future for more memorable moments and exceptional experiences. If there's anything else you'd like us to consider for your next visit, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again.
Very attractive hotel.
Good food and accommodation.
Ian
Stayed 2 nights in Jun 2023
Response from Chateau Rhianfa on 31 Jul 2023
Thank you for your review of our hotel. We're delighted to hear that you found Chateau Rhianfa very attractive. It's great to know that you enjoyed our good food and accommodation during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable experience.
The chateaux was beautiful building
But staff are you g not particularly well trained. The food was delicious
But again some staff not great
Ordered a G&T and the gentleman took the scoop out and picked ice up with his hands and then put his hands toto a jar and picked the berries up to go into my glass - turned my stomach
The beds were very comfortable
But we were on the floor with kitchen and at 5.30 am the chefs woke us up starting tgeir shift - not their fault but need shutters on window
Decor of bedrooms need updating and some areas customers walk through past kitchen to garden are Dirty
Basically needs some money spending on it and it could be beautiful but instead was a bit like faulty towers
Room 15 was next to the kitchen hence noisy late at night and early morning. Also the windows did not shut and hence had little privacy from kitchen staff.
Our room was changed once reported and this room had an amazing shower but a very small window.
The staff were friendly and the grounds were lovely and well kept.
We were not impressed by the breakfast and hence cancelled our evening meal. Overall for the price I don’t feel I could recommend it.
Panna
Stayed 2 nights in Jun 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for sharing your feedback about your recent stay at Chateau Rhianfa. We sincerely apologize for the inconveniences you experienced in the first room you booked, being next to the kitchen, resulting in noise disturbances and lack of privacy. We're glad that our staff responded promptly by changing your room to address the issue, although we understand that the new room's smaller window was not ideal.We're delighted to hear that our staff was friendly and that you enjoyed the well-kept grounds. However, we apologize that both the breakfast and evening meal did not meet your expectations.Your feedback is crucial to us, and we're committed to continually improving our services and facilities. We're disappointed that your overall experience did not meet your expectations.Thank you for choosing Chateau Rhianfa. We hope that in the future, we can have the opportunity to provide you with an enhanced experience that exceeds your expectations.