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Reviews of Punthill Flinders Lane

4 out of 5
Punthill Flinders Lane
267 Flinders Lane, between Elizabeth and Swanston St, Melbourne, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1302 reviews" "
Rating 8 - Good. 515 out of 1302 reviews" "
Rating 6 - Okay. 112 out of 1302 reviews" "
Rating 4 - Poor. 41 out of 1302 reviews" "
Rating 2 - Terrible. 15 out of 1302 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, food shops and transport. I would stay again.
Stayed 10 nights in Apr 2024

10/10 Excellent

Nithiakalyaani

Travelled with family
Liked: Amenities
Best location, great stay price, we loved it!!!
Stayed 2 nights in Apr 2024
Response from Nick on 19 Apr 2024
Thank you for choosing to stay with us at Punthill Flinders Lane. We appreciate you taking the time to leave us some feedback.We are glad to hear that you enjoyed the stay with us.We look forward to welcoming you back next time!Warm Regards,Punthill Management

6/10 Okay

Rory

Liked: Cleanliness
Stayed 6 nights in Mar 2024
Response from Samuel on 31 Mar 2024
Hi RoryThank you for your time giving us the feedback.We look forward to seeing you again.Kind regards,Punthill Management

10/10 Excellent

Duy

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Nick on 12 Mar 2024
Hi DuyThank you for choosing to stay with us at Punthill Flinders Lane.We are so pleased to hear that you enjoyed your stay.We look forward to welcoming you back next time!Warm Regards,Punthill Management

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Location is amazing to shops, cafes and restaurants and to Melbourne Park. Only one comment to make but was partially rectified by a nice cleaner. We were told that apartments are serviced Monday to Friday and despite having please service card on our door on Friday, this never happened. On Saturday I saw a cleaner on our floor and explained that our room was not serviced, and we had been out most of the day. He supplied us with fresh towels etc, changed rubbish bags, supplied teabags. so we were happy with this. Maybe the cleaners need to be more astute re cleaning.
Stayed 4 nights in Jan 2024
Response from Sam on 30 Jan 2024
Hi Stephanie, thank you for writing a review for your stay with us. I am glad to hear that you enjoyed your stay with us overall. Apologies for failing to inform you that housekeeping services weren't available on public holidays. We provide an amenity cupboard at the lobby for guests to help themselves with anything they need for the room. We look forward to welcoming you back again soon. Regards, Sam McEvoy, Hotel Manager

8/10 Good

Leanne

Liked: Cleanliness, property conditions & facilities
The staff on reception were excellent. Very convenient location.
Stayed 4 nights in Jan 2024
Response from Samuel McEvoy on 29 Jan 2024
Hi LeanneThank you for taking the time to write us a review.I am glad to hear that you enjoyed your stay with us.We look forward to welcoming you back again soon. Kind regards, Sam McEvoy Hotel Manager

8/10 Good

Sr

Travelled with partner
Liked: Cleanliness
The location is fantastic, right in the middle of the Melbourne lanes, close to great cafes and restaurants and close to a host of train routes. Despite the proximity to bars it was very quiet due to reunforced closed windows. On the negative side, the bathroom fittings were rickety and overall the place was a bit shabby. However, the positives far outweigh the negative. I woukd definitely book here again
Stayed 5 nights in Jan 2024
Response from Samuel McEvoy on 29 Jan 2024
Thank you for taking the time to write us a review.I am glad to hear that you enjoyed your stay with us.We look forward to welcoming you back again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Melbourne Get Away
Quiet, private hotel tucked away down Flinders Lane. Busy interesting area but once inside the hotel it is calm and quiet. Close to Brunette’s with amazing coffee, food and service Staff fantastic, friendly and helpful but not in your face.
Stayed 10 nights in Dec 2023
Response from Sam on 12 Jan 2024
Hi Gary, Thank you for taking the time to write us a review. I am glad to hear that you has a fantastic experience with us and thoroughly enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Sam McEvoy, Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The only fault was that the secondary glazed window could not be closed in the bedroom.
Stayed 1 night in Jan 2024
Response from Sam on 11 Jan 2024
Hi Mark, thank you for taking the time to write us a review. I am glad to hear that you enjoyed your stay with us overall. We look forward to welcoming you back again soon. Kind regards, Sam McEvoy,Hotel Manager

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Excellent location right next to Degraves St cafe strip and short walk to Mall and train and tram stops. Great service. Only two issues let down the room - the wet bathroom didn't drain well and had no ventilation and the TV options were limited and had poor reception (which wasn't much of a drag for short stay but a longer stay would have made it beyond irritating).
Stayed 5 nights in Dec 2023
Response from Sam on 11 Jan 2024
Hi Christopher, thank you for taking the time to write us a review. I am glad to hear that you enjoyed your stay with us overall. We look forward to welcoming you back again soon. Kind regards, Sam McEvoy, Hotel Manager

8/10 Good

Geoff

Stayed 1 night in Dec 2023
Response from Sam on 11 Jan 2024
Hi Geoff, thank you for taking the time to write us a review. I am glad to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind regards, Sam McEvoy, Hotel Manager

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, amenities
We liked the position, close to Flinders St station. There was noisy building work nearby which annoyed us. The housekeeping was excellent, with daily renewal of cosmetics and consumables. Overall, a pleasant stay.
Stayed 5 nights in Dec 2023
Response from Sam on 24 Dec 2023
Hi GeraldineThank you for taking the time to write us a review.I am glad to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

GREGORY

Travelled with group
Liked: Cleanliness
Upside. The Hotel is in a great location. Close to everything. And is clean and presentable. Only negative - the carpet in rooms and hallways is in need of repair/replacement.
Stayed 3 nights in Nov 2023
Response from Sam on 29 Nov 2023
Hi Gregory, thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay with us overall. We look forward to welcoming you back soon! Regards, Punthill Flinders Lane Team

2/10 Terrible

Caroline

Disliked: Cleanliness, amenities, property conditions & facilities
No room tidy. Shabby fittings. Dated tired dirty decor. Over priced. The app for room features was empty. There was no towel service. No Rubbish removal. Only two coffee pods for a whole weekend. No fresh air in room. Couldn’t open window. Mould in bathroom.
Stayed 2 nights in Nov 2023
Response from Sam on 29 Nov 2023
Dear Caroline, thank you for taking the time to write us a review. I know the stay did not meet your expectations, so on behalf of the team here we would like to firstly give our sincere apologies. We do not provide housekeeping service on the weekends but there's a cupboard filled with amenities for guests to get anything they need for the room. We have raised the concerns listed to have them altered as soon as possible and value your feedback. Hope you enjoyed Melbourne. Regards, Flinders Lane Team

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service by friendly and helpful staff, well positioned and clean; some furnishings perhaps due for replacement soon but not a big issue at all. Would stay again and recommend.
Stayed 1 night in Nov 2023
Response from Samuel on 28 Nov 2023
Hi JoannaThank you for taking the time to write us a review.We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Regards,Sam McEvoyHotel Manager

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Friendly helpful staff. Clean and tidy in a fantastic location.
Stayed 5 nights in Nov 2023
Response from Samuel McEvoy on 14 Nov 2023
Hi StephenThank you for taking the time to write us a review.I am glad to hear that you enjoyed your stay with us overall.We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to transport, shops and restaurants
Stayed 2 nights in Oct 2023
Response from Sam McEvoy on 7 Nov 2023
Hi PaulThank you for taking the time to write us a review.I am glad to hear that you enjoyed your stay with us.We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
In the heart of everything that melbourne has to offer. Great restaurants on its door step and all the places to see in melbourne are walking distance from the hotel. Also was a great price for the stay.
Stayed 2 nights in Oct 2023
Response from Sam on 24 Oct 2023
Hi HughI am glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2023
Response from Samuel McEvoy on 16 Oct 2023
Hi CherylThank you for reviewing your stay with us. We glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Close to the Regent Theatre for Moulin Rouge. Close to laneway cafes and arcade shopping. Staff very helpful.
Stayed 2 nights in Oct 2023
Response from Sam on 16 Oct 2023
Hi AnneThank you for reviewing your stay with us. We glad to hear that you enjoyed your stay with us and found the hotel location suits all your needs. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved location - made very easy for my partner who has walking disability. Perfect place for us in all ways so thankyou.
Stayed 2 nights in Oct 2023
Response from Sam on 15 Oct 2023
Hi DianaThank you for reviewing your stay with us. We glad to hear that you enjoyed your stay with us and found the hotel suits all your needs. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Sam on 15 Oct 2023
Hi ThomasThank you for reviewing your stay with us. We glad to hear that you enjoyed your stay with us.We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location right in the heart of Melbourne. Nice big room, kitchen to cook and store food and a decent size bathroom with queen size bed made the stay comfortable after big days.
Stayed 4 nights in Oct 2023
Response from Sam on 9 Oct 2023
Hi Nicholas, thank you for reviewing your stay with us. We glad to hear that you enjoyed your stay with us and found the hotel suits all your needs. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Regards, Sam McEvoy Hotel Manager

4/10 Poor

Ron

Travelled with family
Liked: Cleanliness
No Sleep
Outside street noise kept us awake all night Trucks , high powered cars revving, drunks and druggies shouting and swearing until 3am
Stayed 1 night in Sep 2023
Response from Samuel on 4 Oct 2023
Hi RonThank you for your feedback about your recent stay at Punthill Flinders Lane As we are constantly looking for ways to improve our product and services at Punthill Flinders Lane we appreciate your feedback. We are saddened to hear that you did not enjoy your stay with us. We are aware of this situation and we have reported the issue to authorities.We look forward to seeing you back again.Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2023
Response from Sam on 14 Sept 2023
Hi MichelleThank you for taking the time to write us a review.We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Regards,Sam McEvoyHotel Manager

8/10 Good

Jennifer

Stayed 1 night in Sep 2023
Response from Sam on 11 Sept 2023
Hi Jennifer,Thank you for taking the time to write us a review. We are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Sam on 8 Sept 2023
Thank you for leaving a review for your stay with us. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

jason

Stayed 1 night in Sep 2023
Response from Sam on 7 Sept 2023
Hi Jason, thank you for taking the time to leave a review for us. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Regards, Sam McEvoy, Hotel Manager

10/10 Excellent

Donna

Liked: Cleanliness, room comfort
Perfect position
Convenient comfortable apartment. Guill was amazing at reception very welcoming. Restaurant outside hotel with lane ways of beautiful food. Tram close by.
Stayed 3 nights in Aug 2023
Response from Sam on 6 Sept 2023
Hi Donna, thank you for taking the time to leave a review for us. We are glad to hear that you enjoyed your time with us. I will be sure to pass along your compliment to Guill who has done a brilliant job. We look forward to welcoming you back to us again soon! Regards, Sam McEvoy, Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Excellent location. Fully equipped kitchen. Clean facilities and friendly efficient staff.
Stayed 3 nights in Sep 2023
Response from Sam on 6 Sept 2023
Hi James, thank you for taking the time to leave a review for us. We are glad to hear that you enjoyed your time with us and found the hotel suits all your needs. We look forward to welcoming you back to us again soon! Regards, Sam McEvoy, Hotel Manager

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, staff friendly (both checkin and on phone pre visit). Our apartment was spacious and exactly as shown in website pictures. We will definitely be back 😊
Stayed 5 nights in Aug 2023
Response from Samuel McEvoy on 5 Sept 2023
Dear KimThank you for taking the time to write us a review. We are glad to hear that you enjoyed your stay with us and found our hotel location suits all your needs.We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards,

8/10 Good

Ilias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Patient, friendly staff Amenities working
Stayed 1 night in Aug 2023
Response from Sam on 14 Aug 2023
Thank you for taking the time to write us a review. We are glad to hear that you enjoyed your stay with us and our friendly service. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Cristine

Stayed 1 night in Aug 2023
Response from Sam on 14 Aug 2023
Dear Christie, Thank you for taking the time to write us a review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Salima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly receptionists, great location! Appartement was surprisingly bigger than expected, we had lot of space. Only point is bathroom could use a remodeling but clean overall
Stayed 3 nights in Aug 2023
Response from Samuel on 13 Aug 2023
Hi SalimaThank you for taking the time to write us a review. We are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Great position. Hotel a bit dated but for the price it was excellent location.
Stayed 1 night in Jul 2023
Response from Sam on 2 Aug 2023
Hi Steven, thank you for taking the time to write us a review. We are glad to hear that you enjoyed your stay with us & enjoyed our perfect location. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Kind regards, Sam McEvoy Hotel Manager

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good, clean and comfortable...great access to the city.
Stayed 1 night in Jul 2023
Response from Samuel McEvoy on 29 Jul 2023
Dear NickThank you for taking the time to write us a review.We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Regards,

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Samuel McEvoy on 29 Jul 2023
Dear JeremyThank you for taking the time to write us a review.We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Regards,

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, room comfort
Budget friendly option in great locarion
Fantastic location, friendly staff, sizable & well appointed studio room. Nothing to fault for my stay
Stayed 1 night in Jul 2023
Response from Samuel McEvoy on 20 Jul 2023
Hi Rebecca,Thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay with us. We are lucky to be located in the central location of CBD. We look forward to welcoming you back to any of our properties across VIC, NSW, and QLD again soon. Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Samuel McEvoy on 23 Jun 2023
Thank you for taking the time to write us a review. We are glad to see that you enjoyed your stay with us and we always love to have you back at Flinders Lane. We look forward to seeing you again soon! Kind regards,Samuel McEvoyHotel Manager

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nestled in from the big streets with access to great coffee and food just downstairs.
Stayed 2 nights in Jun 2023
Response from Samuel McEvoy on 23 Jun 2023
Hi Jessica,Thank you for taking the time to write us a review. We are glad to see that you enjoyed your stay with us and we always love to have you back at Flinders Lane. We look forward to seeing you again soon!Regards,Samuel McEvoyHotel Manager

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Samuel McEvoy on 16 Jun 2023
Hi DavidThank you for taking the time to write us a review.We are glad to see that you enjoyed your stay with us and we always love to have you back at Flinders Lane.We look forward to seeing you again soon!Kind regards,Samuel McEvoyHotel Manager

10/10 Excellent

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Close to public transport. Friendly and helpful staff
Stayed 5 nights in Jun 2023
Response from Samuel McEvoy on 15 Jun 2023
Hi SamThank you for taking the time to write us a review.We are glad to see that you enjoyed your stay with us and we always love to have you back at Flinders Lane.We look forward to seeing you again soon!Regards,Samuel McEvoyHotel Manager

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for my requirements.
Stayed 1 night in Jun 2023
Response from Sam on 5 Jun 2023
Hi Matt, thank you for writing us a review for your stay. We are glad to see that the hotel suits your need. We look forward to welcoming you back to us again soon! Regards, Sam McEvoy Hotel Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
108 is a much nicer room than the one I stayed in previously - the bed was very comfortable. It would be good to identify the different coloured coffee capsules by coffee type (or to confirm if are they all the same).
Stayed 1 night in Jun 2023
Response from Sam on 5 Jun 2023
Hi Kathleen, thank you for writing a review of your stay. We are happy to see that you enjoyed your stay with us. The room prior to this stay was a studio room which would be much smaller than a one-bed apartment. We look forward to seeing you soon! Regards, Sam McEvoy, Hotel Manager

8/10 Good

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Central location.
Stayed 3 nights in May 2023
Response from Sam on 23 May 2023
Hi Doris, thank you for the review. We're glad to hear that you are enjoying your time here at Punthill Flinders Lane. We hope to see you back anytime soon. Kind regards, Samuel McEvoy Hotel Manager

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Convenient location to the trams and shopping areas. The rooms were clean. Patchy Wi-Fi though. The creaky floors from neighbouring rooms can be heard and they sounded like someone else is in my room.
Stayed 3 nights in May 2023
Response from SM on 21 May 2023
Hi Esther,Thank you for taking the time to write us a review.We're glad to hear that you enjoy the location of our hotel. We will take your feedback on board and pass it on to the relevant team.Esther, if you are looking for accommodation in Melbourne in the future, please don't hesitate to contact our team.Kind regards,Samuel McEvoyHotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Sam on 23 May 2023
Hi Carolyn, thank you for writing a review for your stay with us. We're glad to hear that you are enjoying your time here at Punthill Flinders Lane. We hope to see you back anytime soon. Kind regards, Samuel McEvoy Hotel Manager

10/10 Excellent

Rosario

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
This accommodation is ideally located in the city CBD with easy access to transport and it is easy walking distance to Southgate and the casino district. The room itself was clean and tidy with everything working as it should. The staff were extremely helpful and were very accommodating to all of our requests. I would definitely book again.
Stayed 1 night in May 2023
Response from SM on 12 May 2023
Hi Rosario,Thank you for taking your time to write us a fantastic review! We are very pleased to here that you enjoy the location of our hotel, along with the service, and the hospitality offered by the team. We are looking forward to welcoming you back in Melbourne anytime soon.Kind regards,Sam McEvoyHotel Manager

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The building is obviously an old property converted into a hotel. You can tell by the wooden floorboard marks in the carpet. The walls are thin as we could clearly hear our neighbours come home on Saturday night at 3.30am, to the point one of the girls said, "group hug." The pillows were dreadful - extremely flat. The bed was so soft you got completely lost in it. Beware of staying here if you don't like a little bit of street noise. On the Friday and Saturday nights we could hear the music and chat from the local club. It was convenient as it was a short walk to both a Coles and Woolies plus Liquorland. It is right on the Flinders Laneways cafes, but get in early for those as they sell out of popular menu items fast. It's a short walk to the tram stop and the train station is right around the corner. We had a late check in and they sent through clear instructions on how to access the hotel. They also don't service the rooms on weekends. We liked the fact we had both a lounge/kitchenette and bedroom, however the shower is a bit snug as it was a bath/shower combo. If you are a big person you will be bumping into walls. The hotel serviced our needs for our stay but we won't be back.
Stayed 3 nights in Apr 2023
Response from Sam on 3 May 2023
Thank you for taking the time to write us a review.We are saddened to hear that your experience at Punthill Flinders Lane does not live up to your standard. We are in a very central location so some street noise is expected. We are in the progress of refurbishing our hotel and your feedback is absolutely important to us. We will take your feedback on board and discuss this with the team to implement a solution in the future. Hope you enjoyed your time in Melbourne.

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023
Response from SM on 26 Apr 2023
Hi Karen,Thank you for taking your time to write us a review. We're glad that you have a fantastic stay. If you are looking for accommodation in Melbourne in the future please feel free to reach out.Best Regards,Samuel McEvoyHotel Manager