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"It was a very nice day at the end of our trip"

"One of my favorite hotels because of the location, the staff, the rooms, the cleanliness and the breakfast that to boot is included. "

"Clean and spacious rooms. Friendly and helpful front desk. "

"Fantastic location. Lobby is in good condition. The room I was given ( even as a platinum elite Bonvoy member) was quite dated especially in the bathroom. Staff was helpful. "

"Nice hotel located conveniently close to the train station and walking distance to much of downtown Madrid."

"The stay started poorly due to the hotel’s shuttle being very difficult to locate, which resulted in an unexpected €25 taxi fare. When I raised this at reception, the response was dismissive and not helpful. The initial room I was given was dark, dated, and overlooked the parking lot. When I asked to change rooms, I was told I would need to pay extra, and my concerns were not taken seriously at first. To their credit, after seeing how unhappy I was, the staff eventually made an effort to improve the situation. However, the overall experience was disappointing"

"Convenient airport shuttle service made getting to the hotel easy, though clearer instructions on where to board the bus from Terminal 1 would have been helpful. The rooms were spacious and very clean, with all toiletries provided. I was especially pleased to find an iron and ironing board available. Housekeeping did a great job of cleaning the room daily and replenishing toiletries, as well as coffee and drinks. The breakfast buffet was good, offering a nice variety of options. The hotel is also conveniently located for public transport, with a bus stop about a 6-minute walk away and a metro station roughly 15 minutes on foot. Overall, I really enjoyed my 3-night stay."

"THE BREKFAST WAS AWSOME :)"

"The restaurant and staff are the best part of this hotel. The rooms were pretty basic, the bed squishy, decor was minimal and outdated. I was very surprised that this was a Hilton property given how it looked. "