Hotel Helene

3.5 star property
Hotel with a restaurant, steps from Lleras Park

Choose dates to view prices

Photo gallery for Hotel Helene

40-inch Smart TV with cable channels, TV
Front of property
Deluxe Room
Front of property
40-inch Smart TV with cable channels, TV
Hotel Helene in El Poblado's center offers genuine hospitality and practical amenities. Features include a restaurant, in-room WiFi, luggage storage, and an elevator. Guests consistently praise the exceptional service from the knowledgeable staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Hairdryer
Private bathroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Hairdryer
Private bathroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in El Poblado, a neighbourhood in Medellín, Hotel Helene is in the entertainment district and near a metro station. Oviedo Shopping Center and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed.
Map
10a29 Cra. 40, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Poblado Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Santafé Mall - 2 min drive - 1.8 km
  • El Tesoro Shopping Park - 2 min drive - 1.9 km

Getting around

  • Poblado Station - 18 min walk
  • Medellín (MDE-José María Córdova Intl.) - 34 min drive

Restaurants

  • ‪Mondongo's - ‬1 min walk
  • ‪Japonería - ‬1 min walk
  • ‪Desayunadero La 10 - ‬1 min walk
  • ‪Mosquito - ‬1 min walk
  • ‪Il Castello - ‬1 min walk

About this property

Hotel Helene

Hotel near Lleras Park
Close to Poblado Park and Oviedo Shopping Center, Hotel Helene provides amenities such as a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), smoke-free property and outdoor furniture
  • A living plant wall, luggage storage and a lift
  • Local meal delivery service and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Helene feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, hairdryers and shampoo
  • 40-inch Smart TVs with cable channels
  • LED light bulbs and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 8:30 AM for a fee: COP 25,000 to 50,000 per person
  • A restaurant
  • Couples/private dining

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lift (230 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 to 50000 per person
  • Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Helene Hotel
Hotel Helene Medellín
Hotel Helene Hotel Medellín

Frequently asked questions

Is Hotel Helene pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helene?

This property doesn't offer parking.

What time is check-in at Hotel Helene?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 10:00 PM to 5:00 AM for a fee of COP 100000.

What time is check-out at Hotel Helene?

Checkout is at 11:00 AM.

Where is Hotel Helene located?

Located in El Poblado, this hotel is within a 5-minute walk of Lleras Park and Poblado Park. Medellín Clinic - El Poblado and Oviedo Shopping Center are also within 1 mile (2 km). Poblado Station is 18 minutes by foot.

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