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Hotel Casa Victoria Medellín

3.0 star property
Guests find serenity at this El Poblado retreat where spa treatments soothe the body and a rooftop terrace offers spectacular city views

Choose dates to view prices

Hotel Casa Victoria Medellín offers a peaceful haven in El Poblado's vibrant neighborhood. Unwind with professional massages, manicure/pedicure services, enjoy panoramic rooftop terrace views, or connect with free WiFi. Past visitors consistently praise their experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$178
21 June - 22 June
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately COP 30000 for adults and from COP 30000 for children
  • Airport shuttle fee: COP 70000 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Victoria Medellín pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa Victoria Medellín?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Victoria Medellín on 21 Jun 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Victoria Medellín?

Self-parking is free at this property.

What time is check-in at Hotel Casa Victoria Medellín?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Victoria Medellín?

Checkout is at 1 PM.

Does Hotel Casa Victoria Medellín provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 70000 per vehicle applies.

Where is Hotel Casa Victoria Medellín located?

Located in El Poblado, this spa hotel is within 1 mile (2 km) of El Tesoro Shopping Park, Lleras Park and Oviedo Shopping Center. Poblado Park and Santafé Mall are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 129 out of 228 reviews
Rating 8 - Good. 60 out of 228 reviews
Rating 6 - Okay. 23 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 12 out of 228 reviews

Reviews

Verified

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room everyday. Breakfast excellent
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
was spotless and great service
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
I strongly recommend this hotel based on my great experience. The people that work there were extremely professional and kind. This hotel is located walking distance to the malls and dining.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean very good everyday, delicious breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Staff was very helpful during entire stay, from check in to in room service to check out. Would definitely recommend.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service
Nice and safe location with a five minute Uber to Provencia nightlife. Staff is great. Complimentary cooked to order breakfast until 10am. Guest friendly. Nice view from upper floors.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Great service, no air conditioning, poor WiFi it continued to disconnect
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Lourdes

Liked: Staff & service
Good area near shops and dining. However, we experienced Noise from people in nearby balcony. Never again.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Nicholas Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying here for 15 years
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bobbie

Liked: Staff & service
It is in a nice part of the city with shopping and restaurants near
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and friendly customer service

In the heart of Poblado, Medellín. Close to restaurants and shops.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Yissela

Liked: Cleanliness, amenities, property conditions & facilities
Very good, staff was very helpful and nice..
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff- good breakfast- good location

Nice location friendly staff
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Rose-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place and great hotel as well!

We loved Medellin and this hotel and safe area where we stayed!
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff are friendly and helpful.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Alwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good spacious room and very safe area
Stayed 1 night in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It is a good option if you need a nice place to stay
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view over the city, good and calm location, very friendly staff, delicious restaurants at 2 min walk etc...
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing hotel, good location. Close to the downtown area, but far enough away to be very quiet. It is now my preferred place to stay when in Medellin.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff, good location although some road work going on.
Stayed 7 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not believe how luxurious this hotel is for little money. I strongly recommend this hotel.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I really enjoyed this hotel and the quality of of service was overall good! The window view was awesome and the prices in the minibar was excellent! The hotel is close To the Santa Fe Mall and many attractions in the El Poblado area. The breakfast was amazing as well.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities
Very basic stay
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Hanlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people. Location was very good
Stayed 6 nights in Feb 2023