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"The staff was extraordinary kind and helpful."

"very nice property with good onsite restaurant. "

"Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good."

"Overall the stay was pleasant, with good hospitality and good ambience"

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"

"В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя ."

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"Great staff, clean room with all facilities for a restfull stay."

"Place was perfect and affordable "

"One thing is clear at Citilike Hotel: nobody is in charge. Constant noise from employees.Staff congregating and talking loudly all day.There seems to be no sense of order here.Very loud.Also the room was dirty."

"Staff and management were excellent and nothing was a problem 👍🍺"

"I have booked n request for double bed two room but they give me single bed n vary poor costumer service "

"넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다. "

"Nice hotel but not in down town so night time feel so different in current Covid-19 situation.... Overall nice stay."

"Lombok Plaza Hotel is the best But room not to big"

"Staff recognised us from our stay 3 days back "

"The rooms needs a small fridge. A bit variety on the menu in the restaurant. Scooter hire close by is an advantage, they also deliver "

"I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return."