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Reviews of The People - Marseille - Hostel

The People - Marseille - Hostel
12 Rue Jean Trinquet, Marseille, Bouches-du-Rhône

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Derek, Camillus

Liked: Staff & service, property conditions & facilities
Questionable people hanging around late outside, not the worst
Stayed 2 nights in May 2024

10/10 Excellent

Luiz Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in May 2024

10/10 Excellent

Viktoria

Stayed 2 nights in Feb 2024
Response from Justine on 26 Mar 2024
Bonjour Viktoria,Nous vous remercions pour votre commentaire et sommes heureux de voir que votre séjour vous a plus !N'hésitez pas à revenir nous voir si l'occasion se présente d'un nouveau séjour sur Marseille.Nous vous souhaitons une belle journée :D

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best example of how hostels should be!
Great hostel, maybe the best I’ve stayed in!
Stayed 2 nights in Jan 2024
Response from Thais on 23 Jan 2024
Hello, we are very happy that you are satisfied with your stay Can’t wait to meet you again someday !

8/10 Good

Brynn

Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying in a hostel, and I was surprised with how clean and modern the room I stayed in was. The bathroom was tiny--I could comfortably wash my hands in the sink while sitting on the toilet--but I was grateful to have it in-room. Having an all-female dormitory option was great, too, as I think all hostels should have. The cleaning staff comes in daily and all of my interactions with them in the room or hallway were rather me smiling or saying bonjour and them just ignoring me, which was not typically what happens in other hotels I've stayed in.
Stayed 3 nights in Oct 2023
Response from Lucien on 1 Nov 2023
Hi ! Thanks for your feedback ! We are delighted that you enjoyed your stay with us. Your suggestions are taken in consideration and we hope to see you soon for another stay ! Lucien - The People Marseille

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice rooms a short walk from Old Port and Le Panier. Very convenient.
Stayed 3 nights in Sep 2023
Response from Laura - The People Marseille on 19 Sept 2023
Hi there ! Thanks you very much for your comment. We are so glad that you enjoyed your stay. Can't wait to meet you again someday ;)

10/10 Excellent

Alyssa

Stayed 3 nights in Jul 2023
Response from Laura - The People Marseille on 6 Aug 2023
Hey Alyssa ! Thanks a lot for your feedback. We are glad that you liked your stay here with us ! Come to see us if you happen to be in Marseille :)

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean, overall positive
Location of this place was good, walking distance to train station and to the waterfront. Property was mostly clean (floors were not that clean), the sleeping pods were function and well maintained. Wifi was also good. I just wished they had a bit more substantive kitchen instead of just a microwave and fridge.
Stayed 3 nights in Jan 2023
Response from Imane on 12 Jan 2023
Hello, Thank you for the visit ! we're glad that you spent a good time with us and assure you that your observations are taken into consideration.The People Team,

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Pénélope on 13 Jul 2023
Bonjour,Merci de votre commentaire ! Nous espérons vous revoir prochainement !

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
After staying at TPH in Strasbourg, I thought this would be a good choice. I was wrong. Pros: 10/15 min walk to train station, clean, not far from main areas. Cons: Small bar and mingling area, secuirty lights are on ALL NIGHT LONG- I got NO sleep because of this. Security lights are meant to come on when the other lights dont work, not stay on all the time. The rooms were HOT as balls. AC doesnt work, and the window opens about 2 inches. Bathroom is for hamsters- no space whatsoever and no outlet to use hair products. Also no mirror in the outer portion of the room so you cant even get ready if someone else is in the bathroom. For the amount of $ I spent on a private room, I wasn't thrilled.
Stayed 4 nights in Apr 2022
Response from Pénélope on 13 Jul 2023
Hi Ashley,Thanks for your feedback. We’re sorry to hear that your stay wasn’t to your expectations. Our priority is to satisfy the clients and we can assure you that your comment will be taken into consideration.

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Pénélope on 13 Jul 2023
Hi,Thanks for your feedback ! Come see us again if you happen to be in Marseille .See you soon !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Pénélope on 13 Jul 2023
Bonjour,Merci de votre retour ! N'hésitez pas à repasser nous voir si vous passez par Marseille !A très vite !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021
Response from Pénélope on 13 Jul 2023
Hi Michael,Thanks for your comment ! We'd love to see you again !

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible!
I have nothing but amazing things to say about this place.The facilities were good, very clean, and close to the main toursitic attractions / city centre. Also a lively bar in the establishment where you can easily meet other people. This was my first time travelling alone, so I was naturally quite apprehensive at first but those worries were quickly set aside as this is an outstanding place to meet people from various cultures and languages, so that I quickly met friends there and arranged excursions/ nights out with them. The staff were also faultless, very good-vibes from all, and I appreciated that they tolerated my rubbish French skills, and contined to speak to me in French, as I asked them to avoid speaking to me in English as much as possible as I wanted to improve my French skills. :) I'm not normally one for leaving reviews, but felt the need to do so on this occasion. Thank you so much to all the wonderful staff here. My only negative would be that after being in this incredible place, and city, my holiday has peaked to soon and all the other places I am visiting simply cannot compare! :)
Stayed 4 nights in Aug 2021
Response from benjamin on 11 Oct 2021
Hello Curtis Thanks for the feedback I'm glad you did enjoy your stay and the hostel. Hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, only problem was that I tried to check in early, when I arrived, to keep my bottom bed, but the morning staff didn’t let me, to get back there later to find out they gave my bottom bed to another girl. Good thing the evening staff was super amazing and they fixed my problem. Other than that, everything else was perfect 💜
Stayed 1 night in Aug 2021
Response from Benjamin on 22 Aug 2021
Hello Thanks for your comment We are pleased to know that you did like it. Sorry again for the bottom bed. Hope to see you again and for sure this time no problem for having a bottom bed.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Pratique, propre, accueillant! Vous pouvez y aller sans hésiter.
Stayed 1 night in May 2024

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft, kein kostenfreier Luggage Room, recht ruhig, schöner Innenhof.
Stayed 2 nights in Apr 2024
Response from Justine on 19 May 2024
Wir danken Ihnen für Ihren Kommentar und freuen uns, dass Ihnen Ihr Aufenthalt gefallen hat :)Zögern Sie nicht, uns wieder zu besuchen!

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und für ein Hostel recht modern gehalten. Bewahrung von Gepäck allerdings leider nur gegen Gebühr (für einen Locker) möglich.
Stayed 1 night in May 2024
Response from Justine on 19 May 2024
Wir danken Ihnen für Ihren Kommentar und freuen uns, dass Ihnen Ihr Aufenthalt gefallen hat :)Zögern Sie nicht, uns wieder zu besuchen!

10/10 Excellent

François

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superbement situé pour explorer Marseille, à pied ou par transport en commun! Le matelas nous a paru trop dur, sinon la chambre et les espaces communs était propres et calmes. Très bon rapport qualité-prix!
Stayed 3 nights in Apr 2024
Response from Laura - The People Marseille on 7 Apr 2024
Bonjour François !Merci beaucoup pour votre retour.Nous sommes très content de savoir que votre séjour vous a plu ! Nous serons ravis de vous revoir bientôt !

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coole Unterkunft für einen Besuch im Marseille. Der Bahnhof und der Hafen sind gut zu Fuß erreichbar, daher eine super Lage. In der Unterkunft gibt es draußen schöne Plätze zum Sitzen und eine kleine Bar. Ich versuche wiederzukommen 😊
Response from Alizée on 21 Mar 2024
Hello Linn !Thank you so much for your feedback ! We're so happy to see that you enjoyed your stay with us :)Can't wait to meet you again someday ;)

8/10 Good

Rachid

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Alizée on 28 Feb 2024
Bonjour Rachid ! Merci beaucoup pour ton commentaire. Nous sommes ravis de voir que tu as apprécié ton séjour au sein de notre hostel :)

10/10 Excellent

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hebergement parfait
Stayed 1 night in Feb 2024
Response from The People Marseille - Alizée on 6 Feb 2024
Merci beaucoup pou ton retour Stéphane ! Nous sommes ravis que tu ai apprécié ton séjour au sein de notre hostel :)

10/10 Excellent

MICHEL

Stayed 1 night in Jan 2024
Response from Alizée on 28 Feb 2024
Bonjour Michel ! Merci beaucoup pour ton commentaire. Nous sommes ravis de voir que tu as apprécié ton séjour au sein de notre hostel :)

10/10 Excellent

Markus Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist 10 Gehminuten vom Bahnhof entfernt. Alles sehr professionell. Schlafkojen gut durchdacht. Opulentes Frühstücksbüfett. Nettes Personal. Sauberes Bad. Gerne wieder
Stayed 7 nights in Oct 2023
Response from Laura - The People Marseille on 21 Oct 2023
Hey !Thanks a lot for your feedback !We are very happy that you enjoyed your stay here with us and that you appreciated our location and the sympathy of our staff :)You are welcome anytime you want !

8/10 Good

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Digne d'un hôtel et très bien situé
Auberge de jeunesse qui propose des chambres individuelles dignes d'un hôtel
Stayed 1 night in Sep 2023
Response from Lucien on 27 Sept 2023
Bonjour, Merci pour votre visite et votre retour. Nous sommes contents que vous ayez apprécié votre séjour et espérons vous revoir prochainement.

10/10 Excellent

Safae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre, lit confortable ,agréable et accueillant. Des activités organisées et de l’eau à disposition J’ai rencontré des chouettes personnes pendant mon séjour ce qui rend l’expérience que meilleure. La meilleure option que j’ai trouvé en last minute et je ne regrette absolument pas
Stayed 1 night in Sep 2023
Response from Laura - The People Marseille on 19 Sept 2023
Bonjour Safae ! Merci pour ton retour.Ton commentaire nous ravis et nous sommes tous très heureux de savoir que ton séjour t'ait plu ! Nous serons ravis de te revoir pour un nouveau séjour chez nous :)

8/10 Good

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hostel i Marseille
Superbra Auberge. Centralt, nära stan, rent, bra service, sköna sängar. Top notch!
Stayed 2 nights in Jul 2023
Response from Pénélope on 13 Jul 2023
Hi Mathilda,Thanks for your feedback ! Come see us again if you happen to be in Marseille .See you soon !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The People Team on 6 Jul 2023
Hello,Thank you for the visit ! we're glad that you enjoyed your stay and hope to see you again !

10/10 Excellent

Jean Michel

Stayed 1 night in Jun 2023
Response from Laura on 20 Jun 2023
Hi,Thanks for your feedback ! Come see us again if you happen to be in Marseille .See you soon !The People Team

10/10 Excellent

Izabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado
Todo o estabelecimento é bem cuidado, claro, novo. Tudo em ótimo estado. Eles servem 2 opções de café, de 4 Euros (café e croissant) ou 9 Euros (com 2 opções de suco, pão, manteiga, geleias, iogurte, salada de frutas e opções como nozes e damascos para adicionar) O quarto tem uma varandinha, arejado, cama boa.
Stayed 2 nights in Jun 2023
Response from Laura on 20 Jun 2023
Hi,Thanks for your feedback ! Come see us again if you happen to be in Marseille .See you soon !The People Team

6/10 Okay

Touokong

Business traveller
Stayed 2 nights in May 2023
Response from Imane on 18 May 2023
Bonjour,Merci de votre commentaire ! Nous espérons vous revoir prochainement !The People Team

10/10 Excellent

Mikkel Holtse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Imane on 4 Feb 2023
Hello,Thank you for the visit ! we're glad that you enjoyed your stay and hope to see you again !

2/10 Terrible

Clementine

Stayed 1 night in Nov 2022
Response from Pénélope on 13 Jul 2023
Bonjour Clémentine,Merci de votre retour. Nous sommes désolés que votre séjour n’ai pas été à la hauteur de vos attentes. Je vous invite à nous contacter afin de nous expliquer la raison de cet avis négatif.

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Imane on 4 Dec 2022
Bonjour Tarek, Merci pour la visite! à la prochaine :D

10/10 Excellent

Jannika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bequeme Betten und eine tolle Atmosphäre! Kreativ designed und Essen und Bar jederzeit möglich.
Stayed 3 nights in Oct 2022
Response from Imane on 12 Oct 2022
Hello Jannika, Thank you for the visit ! we're so glad that you enjoyed your time with us and hope to see you again !

10/10 Excellent

Hericher

Stayed 1 night in Sep 2022
Response from Imane on 13 Sept 2022
Bonjour, On vous remercie pour votre visite et feedback, on est très content que vous avez aimé votre séjour et on espère vous revoir prochainement.

6/10 Okay

Hande Irem

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2022
Response from Imane on 12 Oct 2022
Bonjour Hand, Merci pour la visite ! au plaisir de vous revoir!

8/10 Good

Antje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Pénélope on 13 Jul 2023
Bonjour Antje,Merci de votre commentaire ! Nous espérons vous revoir prochainement !

10/10 Excellent

Nacera

Stayed 1 night in Jul 2022
Response from Pénélope on 13 Jul 2023
Bonjour Nacera,Merci de votre commentaire ! Nous espérons vous revoir prochainement !

6/10 Okay

Abdelaziz

Liked: Cleanliness, room comfort
Disliked: Staff & service
Oui.c bien.repos respecte mais les prix exorbitant
Bonjour.oui.deja difficile de trouver .le calme est respecté mais les prix sont exorbitants.jamais en 40 ans en France.je n ai acheté une bouteille d'eau de 50cl vendue à 30 centimes pour 2 euros. Tout le monde n est pas riche et je suis la bas pour affaire famille.cordialement
Stayed 1 night in Jul 2022
Response from Imane on 19 Jul 2022
Bonjour Abdelaziz, On vous remercie pour votre visite et feedback, votre observation est bien prise en considération. Au plaisir de vous revoir.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top lage
Stayed 1 night in Jun 2022
Response from Imane on 25 Jun 2022
Hello, Thank you for your visit and feedback, we're glad to know that you enjoyed your time with us. We hope to see you again :D

8/10 Good

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe jeune et sympathique. Très bonne ambiance!
Stayed 2 nights in Jun 2022
Response from Imane on 22 Jun 2022
Bonjour Jean, On vous remercie pour votre visite et feedback, on est content que vous avez apprécié votre séjour parmi nous. Au plaisir de vous revoir.

10/10 Excellent

Josselin

Stayed 2 nights in Jun 2022
Response from Imane on 25 Jun 2022
Hello, Thank you for your visit and feedback, we're glad to know that you enjoyed your time with us. We hope to see you again :D

8/10 Good

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente piacevole
Stayed 1 night in May 2022
Response from Imane on 25 Jun 2022
Hello, Thank you for your visit and feedback, we're glad to know that you enjoyed your time with us. We hope to see you again :D

10/10 Excellent

Berangere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne auberge de jeunesse
Les dortoirs pour 4 femmes sont supers. Des rideaux aux banettes avec étagères et petit placard intégré , des cubes à l’intérieur de la chambre pour le reste des affaires, une salle de bain avec toilettes dans la chambre. Propreté impeccable. Petit bémol aux oreillers trop trop mous
Stayed 4 nights in May 2022
Response from Imane on 22 Jun 2022
Bonjour, On vous remercie pour votre visite et feedback, on est content que vous avez apprécié votre séjour chez nous. Vos observations sont bien prises en considération. Au plaisir de vous revoir.

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Hostal 100% recomendable. Nuevo, moderno, silencioso y bien situado. No se le puede pedir nada más.
Stayed 1 night in May 2022
Response from Imane on 22 Jun 2022
Hello Georgina, Thank you for your visit and feedback, we're so glad that you enjoyed your time with us. We hope to receive you again :D

10/10 Excellent

NATHALIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Imane on 22 Jun 2022
Hello Nathalie, Thank you for your visit and feedback, hope to see you again soon :D

8/10 Good

Anis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problème avec les draps
Stayed 1 night in May 2022
Response from Imane on 22 Jun 2022
Bonjour Anis, On vous remercie pour votre visite. Au plaisir de vous revoir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Pénélope on 13 Jul 2023
Bonjour,Merci de votre commentaire ! Nous espérons vous revoir prochainement !

10/10 Excellent

Emma Helleberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Pénélope on 13 Jul 2023
Hi Emma,Thanks for your feedback ! Come see us again if you happen to be in Marseille .See you soon !