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Reviews of Riad Balkisse

3.5 out of 5
Riad Balkisse
4, Derb Charij Riad El Mokha, Medina, Marrakech

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ma Ricah Mae Rondario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly had a wonderful experience here at Riad Balkisse Hajar and Ousma were great managers who went above and beyond during our stay. In particular Hajar even plan a surprise Birthday event for me with my friends when she found out that we were there as a birthday trip. It was very thoughtfully of her and shows amazing Moroccan hospitality!
Stayed 5 nights in Aug 2023

2/10 Terrible

Suet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has totally SCAMMED us. If you are planning to visit morocco, DO NOT book this place. We were 4 travelers with a baby.They did not give us the room we booked at the first place. We arrived morocco little late because of the time differences, we even sent them our flight information still they did not hold the rooms for us. This place does not even have air conditioner that works properly .They took us to a small tiny congested room and asked us to stay there for the night which was impossible. They completely refused to give us the refund and I have no idea how in the world they are doing this business as they are not professional with their guests. ANOTHER SCAM - They wanted us to book their transportation which they asked for double money. We took taxi from the airport and the price was less cheaper than the hotel staff offered us. We did not even ask for transportation and let me make it clear- we DID NOT cancel the booking. They DO NOT have any proof that we cancelled the booking for our rooms, because we did not cancel the rooms booking. And the transportation is completely voluntary , it is not something required by the hotel. Plus based on the texting we were not even sure if actually we are talking to the right people.NOW they are trying to make us the bad people here while they are one tried SCAM us every way that could.I absolutely refused to give them recommendation to other tourists and I highly prefer other tourists to AVOID booking this unprofessiona
Stayed 6 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is in a very convenient location, a few minutes walk from many of the tourist attractions. It is located down an alley, as are most of the Roads, but not once did I feel unsafe getting to or from there. The staff are exceptional, always helpful, often going above and beyond their duty. I really cannot recommend this place enough. I will be returning there on my next visit.
Stayed 6 nights in Jun 2022

10/10 Excellent

Sangam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad balkisse stay
The trip was excellent because the manager was so helpful in all matters.
Stayed 4 nights in Nov 2021

10/10 Excellent

Jasmin, Neptune Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic riad with a fantastic staff. Everyone was so helpful and accommodating. The location of this riad is exceptional. I stayed in 2 riads during my stay in Marrakech, and this is the one I would return to again due to the location. I had a lovely room on the top terrace floor. I was hoping to have a view of Koutoubia Mosque, but there is not a view from the main terrace. I highly recommend this riad for the location and the staff.
Stayed 2 nights in Nov 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad in Marrakech
Our first time in Morocco. Read Balkisse was great! They arranged a ride from the airport then met us outside when the driver got to the hotel. They offered us drinks when we arrived and showed us to our rooms. Everyone on the staff was so friendly and helpful. The rooms were small but nice and very much what I think of when I hear Morocco. It is centrally located near a lot of restaurants and shopping areas, it seems kinda scary at night in that area but it's really not. The hotel arranged a tour for us to the Cascades waterfall and it was an amazing, and cheap, day trip, best part of the time in Morocco. If we ever got back to Marrakech we will definitely stay in this hotel again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Gwen and Eliza, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad right by the main square
We had a fabulous time staying in Riad Balkisse. Location is excellent (2 mins from the main square), but it was cool and peaceful inside, a perfect contrast to the hot, noisy streets. The staff were so friendly and helped us to plan our days out and trips out of Marrakesh, and made us plenty of delicious mint tea. A special shout-out to Simon who made us feel very welcome and looked after us so well!
Stayed 5 nights in Jun 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at a good price
Good stay at a good price
Stayed 1 night in Jun 2017

10/10 Excellent

Edouard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, well located !
The staff members were really nice and helpful. Everything in the riad was clean and spotless, the location was a good point, very close to Jama-El-fna. The breakfast was Rich and yummy : handmade morrocan crepes, cake, yoghurt and fresh fruits ! We enjoyed our time there very much and can definitely recommend this place.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Came fir the New Year's Eve weekend. Hotel was not well kept and ambiance lacking.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has been neglected.

10/10 Excellent

Ahmad javid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Manal

Travelled with family
Liked: Staff & service
Stayed 4 nights in Dec 2022

10/10 Excellent

Ivan, Reynosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in Jul 2022

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito, cómodo y bien situado
Es un bonito Riad muy bien situado, a escasos metros de la famosa plaza Jemaa el-fna. Las habitaciones son amplias y tienen baño incorporado, armarios empotrados, calefacción y aire acondicionado. En la última planta hay una terraza donde puedes relajarte tomándo un té. Nosotros nos comprábamos todas las noches la cena y la tomábamos allí. A destacar la amabilidad del propietario, el cual habla perfectamente inglés y frances y alguna cosilla de español. Lo único malo es que el primer día es muy difícil de encontrar, al final hay que acabar preguntando a algún lugareño que seguro os acopañará y al que tendreis que "agraceder" con un par de euros.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil confort simple mais suffisant. Très bon séjour passé dans ce riad.
Stayed 2 nights in Nov 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale mesmo a pena
Quarto espaçoso, extremamente limpo e confortável. Staff muito simpático e atencioso. Um pequeno almoço saboroso. E a dois minutos a pé de Jemaa El Fna!
Stayed 2 nights in Jan 2018

8/10 Good

ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad balkisse
Everything was well. They are really friendly and helpful. Thanks a lot.
Stayed 4 nights in Oct 2017

8/10 Good

Amalia, lorca,Murcia

Liked: Staff & service
Disliked: Room comfort
Hotel con buena ubicacion,muy cerca d la plaza fna
Hotel muy agradable. Muy limpio. El personal estupendo. Sobre todo Mohamed y Malika. Lo recomiendo sin ninguna duda!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
安宿に慣れている方にはお勧め
場所がわかりにくいため昼間に到着することを勧める 防音が無いに等しく隣室、屋外の音がはっきりと聞こえる 朝食はまずくはないが期待してはいけない　 フロントの対応はとても良い