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Reviews of Riad Bahia Salam

4 out of 5
Riad Bahia Salam
61 Avenue Hoummane El Fetouaki, Arset El Maach, Marrakech

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 269 reviews" "
Rating 8 - Good. 96 out of 269 reviews" "
Rating 6 - Okay. 21 out of 269 reviews" "
Rating 4 - Poor. 4 out of 269 reviews" "
Rating 2 - Terrible. 3 out of 269 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a short stay on Marrakech
This is a lovely, clean hotel with very friendly and accommodating staff. The pool was often quiet with only ourselves there. It is smaller than the images suggest and only has 1 step which is steep making it difficult to get out. The sunloungers are close to the ground but comfy enough. The hotel provides pool towels. Breakfast was buffet style and you could help yourself to as much or as little as you wanted. We also had lunch on our first day which was reasonably priced. The food was nice. The room was reasonably sized, clean and adequate for our stay. The fridge wasn't very cold but cooled our water enough. The aircon made the room a nice temperature for sleeping. Our shower was temperamental meaning we had to hold it with one hand whilst showering but the water temperature was good. The rooms were cleaned daily with fresh towels provided and rose petals sprinkled in the bathroom and on the beds. There was a hairdryer provided in the room and we had everything we needed for our stay. There is no lift but someone escorted us to our room with our suitcase meaning we only had to take it down when checking out. The hotel is on a busy street but the noise was limited. Overall this is a nice hotel and would recommend for a short stay in Marrakech.
Stayed 4 nights in Jul 2022

10/10 Excellent

Zenon

Perfect place to stay in Marrakech
This is a great riad, ideally located walking distance to to at attractions including Jeema el Fna market. I would call it diamond in the rough. Extremely well run and cared for by properly trained staff. Thank you Riad Bahia Salam for a wonderful stay!
Stayed 2 nights in Jun 2022
Response from Zahwa ARABAN on 30 Jun 2022
We would like to thank you for your comment. We are so happy to hear that you enjoyed your stay with us. We hope to welcome you next time that you visit Marrakech. Best regards

10/10 Excellent

Lisa, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was a great addition! Walking distance from the square & a lot of attractions. Staff was sooooo helpful & accommodating. Very authentic area of Marrakech.
Stayed 3 nights in Apr 2022
Response from Zahwa ARABAN on 24 May 2022
Hello Mrs Lisa, Thank you for your review. We really appreciate it! We hope to welcome you again next time ! Best regards

10/10 Excellent

Graceny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for summer
I had a wonderful stay at the riad, it is located at the footsteps of the square and the rooftop pool is perfect for the summer heat. The service was absolutely amazing and they really accommodated to me
Stayed 3 nights in Aug 2021

6/10 Okay

Peter, New York

Liked: Cleanliness, amenities, property conditions & facilities
The riad was nice, but it was very noisy because of the stone structure, you could hear the moving furnitures and people walking and talking. The first night was in a room facing the street and was impassible to fall asleep as there's constant traffic throughout the night. The wifi was very spotty and depended on the location you are at. The room service unlocked the door without knocking while I was in the room. At the last night of the stay, had food poisoning because of the food at the riad, but when complain to the front desk, their response was "the food was good, no?", no apologies no nothing.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a main road, near the big square and excellent service and breakfasts. It doesn't feel like a riad, more like a hotel designed to look like a riad
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Zahwa on 26 Jan 2020
Dear guest, Thank you for staying with us and rating us. Best regards

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice. Location is very good
Stayed 3 nights in Aug 2019
Response from zahwa ARABAN on 27 Aug 2019
Hello Mr Wai Kit, Thank you for choosing our Riad for your last stay in Marrakech. We hope to welcome you back nexte time.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and friendly. They were able to help with any request we had. The place was clean and very comfortable. The location was also great, being five minutes from the Medina. Overall great location and great place to stay!
Stayed 4 nights in Aug 2019
Response from Zahwa on 9 Aug 2019
Hello Mr Gareth, We would like to thank you for staying with us. We are so happy to hear that you enjoyed your time in our Riad. We hope to welcome you once again. Best regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Zahwa on 17 Jun 2019
Dear guest, Thank you for taking time to rating us! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from zahwa ARABAN on 28 May 2019
Dear guests, Thank you for taking time for rating us! We hope to welcome you again in our Riad.

10/10 Excellent

JessicaTrindade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The staff was very nice and quick to help, always with a nice attitude. They gave us a free massage since it was our second time at the Riad, It was very thoughtful! We were treated so nicely, the hotel amenities were charming as well! I totally recommend and will come back!
Stayed 3 nights in May 2019
Response from Zahwa ARABAN on 28 May 2019
Dear Jessica and Bryan, Thank you for this comment! We are doing our best to get the satisfaction of our clients. We hope to welcome you next time in Marrakech!

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Property was exactly as advertised and what we expected and wanted, a genuine Road, all staff were excellent
Stayed 3 nights in May 2019
Response from zahwa ARABAN on 14 May 2019
Dear guest, Thank you for choosing our Riad for your stay in Marrakech and thank you for this comment. We hope to welcome you again next time. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything down to the airport transfer, to check in/out, to the dining was smooth and great! The hotel was beautiful and very clean, and the staff was extremely kind and helpful at all times. The pool is a lot smaller than I expected, but does not take away from the greatest of the hotel or the time I had. Will be back and would recommend.
Stayed 2 nights in Apr 2019
Response from zahwa ARABAN on 18 Apr 2019
Dear Guest, Thank you for your comment! We are so happy to read that you had a great stay and that you recommend our Riad. We hope to welcome you back here. Best regards

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, quiet (if not on the street side), within waking to Medina, good local restaurants, fabulous patisserie right there.
Stayed 1 night in Mar 2019
Response from Zahwa on 8 Apr 2019
Dear Angela, Thank you for choosing our Riad for your stay in Marrakech and for rating us. We hope that you had a great time with us. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from zahwa ARABAN on 30 Mar 2019
Dear Guest , Thank you for rating us.

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from zahwa on 5 Mar 2019
Dear Tanvir, We would like to thank you for choosing our Riad for your stay and for rating us. Best regards

8/10 Good

Verified traveller

This is an excellent property that is conveniently located near the action of the Medina but not in the middle of the hustle and bustle. Very walkable. And the staff is friendly and excellent.
Stayed 2 nights in Nov 2018
Response from zahwa on 3 Jan 2019
Many thanks for your review of Riad Bahia Salam. We are delighted that you enjoyed your stay with us and that you appreciated our service and staff. Best regards

8/10 Good

David, NY

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel. Comfortable, clean, excellent location. Don’t bother with the restaurant. Clean and efficient but incredibly bland. BYOB/W no bar.
Stayed 1 night in Oct 2018

8/10 Good

Fiona, Shrewsbury UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the Médina
Lovely traditional rhiad with great sun terrace and large plunge pool. Staff friendly and helpful.
Stayed 7 nights in Sep 2018

10/10 Excellent

Pauline, Devon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated in the Médina
This is a lovely little place situated close to all the local places you want to visit. It is beautifully decorated and serves great breakfasts. All the staff (Reception, restaurant, cleaners) were friendly, kind, helpful and courteous at all times. Nothing was too much trouble for them. We loved staying here.
Stayed 8 nights in Aug 2018
Response from Zahwa ARABAN on 5 Sept 2018
Dear Pauline, Such a positive assessment is a real reward for us. Thank you so much for taking the time to express your opinion here! You will always be welcome at RIAD BAHIA SALAM.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Reception staff very friendly.
Stayed 3 nights in Aug 2018
Response from Zahwa ARABAN on 5 Sept 2018
Dear Lee, Many thanks for your recent review on our Riad. We are delighted that you enjoyed your stay with us and that you appreciated our staff. Best regards

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad with friendly staff.
Lovely riad, extremely well located. The staff were very helpful and friendly and the free breakfast delicious. Will definitely come back!!
Stayed 4 nights in Aug 2018
Response from Zahwa ARABAN on 5 Sept 2018
Dear Jessie, Thank you for your review. We all look forward to welcoming you back next time. Best regards

6/10 Okay

Amy, FL

Liked: Cleanliness
Great Location, place had the feel of a real Moroccan riad. Did not like them messing up our room and then giving us free massages to make up for it when we were checking out - not very helpful when leaving the city. Also did not like that the power went out quite often during the day. And the breakfast was eh.
Stayed 3 nights in Jul 2018

8/10 Good

Niv, London

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel and terrace
Beautiful riad in a convenient location. A great rooftop terrace and pool which is a sun trap. No alcohol served but you can BYO. Friendly staff. Only downside was that I booked the hotel specifically for the spa and wasn’t informed by the hotel that it was closed for maintenance. The work and noise also started at 8am. Otherwise would definitely recommend.
Stayed 8 nights in Jun 2018
Response from Zahwa ARABAN on 31 Jul 2018
Thank you very much for your beautiful review! We are happy to read that you had such a lovely experience with us. Best regards

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel, located centrally to everything. The rooms were clean and comfortable. Staff were fantastic!!
Stayed 3 nights in Jun 2018
Response from Zahwa ARABAN on 23 Jun 2018
Hello Brittany, Thank you for your review. It will help many travelers decide where to stay when coming to Marrakech. We are happy to welcome you again and again. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming, beautiful and serene Riad perfectly located in the Medina. Staff were wonderful and incredibly accommodating to any requests. Room was clean and spacious, and the rooftop pool area was ideal for relaxing. Highly recommended.
Stayed 4 nights in Jun 2018
Response from Zahwa ARABAN on 21 Jun 2018
Dear Guest, Such a positive assessment is a real reward for us. Thank you so much for taking the time to express your opinion here! You will always be welcome at Riad Bahia Salam

10/10 Excellent

Bev, From Alberta-Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad in heart of Old Marrakesh
Upon arrival we were greeted at Riad Bahia Salam by the front desk that invited our family to go to the rooftop pool area to relax and enjoy a cup of mint tea- we arrived early in morning and rooms were not available for check in yet- the pool area is wonderful. Just what we needed after an early morning of travel. At noon we were shown to our rooms which were lovely- beds were very comfortable and each room had its own unique decor. It’s location is within walking distance of many tourist attractions- including the Medina- crazy fun experience. A full breakfast is included in your stay- We had an early tour pick up the next morning and the kitchen opened a bit early to accommodate our schedule. Everyone that worked here was so friendly. Thank you to everyone at the Riad Bahia Salam for making our Marrakesh experience memorable. We will definitely recommend your place to others.
Stayed 1 night in Jun 2018
Response from Zahwa ARABAN on 16 Jun 2018
Dear Beverley, Thank you very much for taking the time to rate us after your nice stay with us. We are glad, that you enjoyed the hotel facilities, like our early opened kitchen and our nice rooms. We are doing our best to meet your expectations. We hope to welcome you during your next stay in Marrakech. Best regards

10/10 Excellent

Jay, Texas，US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it
close to the palaces and the markets. very clean and comfort room
Stayed 1 night in May 2018
Response from Zahwa ARABAN on 16 May 2018
Dear Jay, Thank you so much for taking the time to express your opinion here! You will always be welcome at Riad Bahia Salam. Best regards

8/10 Good

Jaafar and Magalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Beautiful hotel Riad but loud at night. Staff on the terrasse are amazingly nice.
Stayed 1 night in Feb 2018
Response from Zahwa ARABAN on 1 Mar 2018
Dear Jaafar and Magalie, Such a positive assessment is a real reward for us. Thank you so much for taking the time to express your opinion here! You will always be welcome at Riad Bahia Salam.

6/10 Okay

Amir

Disliked: Room comfort
Stayed 1 night in Jan 2018
Response from Zahwa ARABAN on 3 Feb 2018
Thank you.

10/10 Excellent

Az, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find cosy Riad
Booked for my girlfriends birthday, we went in August it was hotter than a sauna (you have been warned) but the road was a great find, well worth it, close to all the main attractions.
Response from Zahwa on 18 Jan 2018
We thank you very much for you lovely comment. We hope to have the pleasure of welcoming you back in the near future. Best regards

10/10 Excellent

Rossignol, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well located
Very nice Riad. Close to everything. Easily accessable by car/ taxi. Hotel personnels are excellent in helping out with any questions. Very clean, can have tea serve in your room. Nice roof top terrace. Close to the square of the medina. All walkable distance. The spa is excellent within the Riad. The staff go out of their way to help you out.
Stayed 3 nights in Jan 2018
Response from Zahwa ARABAN on 9 Jan 2018
Hello, Such a positive assessment is a real reward for us. Thank you so much for taking the time to express your opinion here! You will always be welcome at Riad Bahia Salam.

8/10 Good

Natalie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2017
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, clean rooms, well maintained, nice rooms and a good terrace view.
Stayed 3 nights in Nov 2017
Response from zahwa on 8 Nov 2017
Thank you

6/10 Okay

xuan, montreal

Disliked: Room comfort
Basement room
I got the basement room and paid 100$ for a night. The staff was not friendly at the reception. I never got a proper breakfast. It is a very disappointing experience.
Stayed 2 nights in Oct 2017
Response from zahwa on 8 Nov 2017
Dear Guest, We thank you very much for your comments. We are sorry that you were disappointed . We will do our best to improve our rooms and services. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine.
All fine, good location (but very busy), rooms an ok size, clean, aircon works well, slept well, breakfast fine. Cheap too. Pool the size of a bathtub, for those interested. Also no wheelchair accessibility beyond ground floor.
Stayed 2 nights in Oct 2017
Dear Mr Osman, Thank you for your review.

10/10 Excellent

Annie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
We were greeted at the hotel with a mint tea on the roof terrace by the pool. Our room was a good size, with large wardrobes and a small fridge. The lighting was a little dark but manageable for the short time we spent in our room. The staff were friendly and helpful. The breakfast was a bit of a let down, it was the same every day- roti, pancake and picklet with jam or honey. You can request eggs but this wasn't made clear! They provide some fruit and yoghurt which was nice. They do not provide water only a glass of orange juice tea or coffee. The pool area was nice to relax by and having a pool was a great relief from the dry heat! Overall the experience was good,we couldn't pay the tourist tax by card but was able to pay it with Diram and Euros. We were able to walk to the souks and most of Marrakesh's sites.
Stayed 5 nights in Sep 2017

10/10 Excellent

Lily, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!!
We had such a great stay at this Riad. The staff were so kind and helpful, anything you needed they would never hesitate to help. The location was so perfect just around the corner from the main square and souks, so we never needed to pay for taxis anywhere (not that they were very expensive). We were very sad to leave this truly morrocan style hotel as we had such a pleasant stay.
Stayed 4 nights in Sep 2017

10/10 Excellent

Az, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Easy to find and close to Medina.
Booked a 4 night stay for my girlfriends birthday in mid August. I'd say you probably don't need more that 3 nights to explore all that Marrakech has to offer. This Riad was very Easy to find as its on the main road not down a back alley and close to Medina, just a 10 min walk. The staff at the Riad were simply awesome helping us time and time again with the numerous queries we had. Also if you are visiting Marrakech be carful of people telling you everything is closed when it is not.
Stayed 4 nights in Aug 2017

8/10 Good

FS, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the middle of the hustle and bustle
- hotel staff were very friendly and helpful from the beginning to the end of our stay - bedrooms were well air conditioned, cleaned regularly and generally rather comfortable - cute little restaurant on the terrace - Muslim travellers may feel uncomfortable with a mixed swimming pool and lack of toilet washing facilities - bathroom facilities could have been much better - great location if you'd like to regularly visit the shops in the alley ways (close to a variety of gold and takchita dress shops) as well as Jema al-Fna; close to Bahia Palace - again, i cannot fault the hotel staff as they were incredibly helpful as the whole family had fallen very ill and they were trying so hard to contact doctors etc.
Stayed 7 nights in Aug 2017

4/10 Poor

muhit, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to the centre
The room was very small as we had 3 people in the room we had a fold up bed which was not a proper bed very uncomfortable for your back they had a restaurant at the top which only does breakfast. When booking it they said they do other meals as I booked half board would not recommend this hotel as you could get much better one in other places for that price The staff were very nice and location was good
Stayed 5 nights in Jul 2017

6/10 Okay

fowsi, london

Liked: Cleanliness
nice hotel close to city centre
The service staff is perfect but one of the front desk staff tried to overcharge me, luckily another one saved the day. No international food.
Stayed 10 nights in Jul 2017

8/10 Good

lj, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice riad within walking distance of many attractions in Marrakech. Breakfast was nice every morning, staff nice and friendly.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquil paradise near the bustle!
fantastic location, minutes walk from the bustling square in the centre of the Medina. But once you entered, it was the most peaceful, relaxing paradise. The rooftop pool and bar were amazing to cope with the heat
Stayed 4 nights in Jul 2017

10/10 Excellent

Merina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Perfect location, close to the market (5 mins walk). Welcoming staff.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful Riad Good value but needs maintenance
The people working at the Riad are lovely however our air conditioner was broken the first night and then the toilet went out. Both were fixed the next day but that is why my rating for condition is low. The pool is tiny but comfortable but the hours are limited. The neighborhood is close to everything but don't even think about heading to the souks without an official guide...you can thank me later. Good value and the waitstaff are exceptional!
Stayed 4 nights in Jul 2017

8/10 Good

Saul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Riad
Located between Jma ak Fna and the Jewish quarter, this Riad is on the main road, so need to walk in drag narrow lanes at night. Inside yiu do nit hear any noise and tranquility takes over with air condition in every room. The rooftop with its small swimming pool is pretty and staff is friendly and helpful.
Stayed 7 nights in Jul 2017

10/10 Excellent

Cleart, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad with Rooftop Pool
The Riad was a beautiful get away from Marrakesh. With a rooftop pool and also located close to the plaza and palaces but the rooftop is a peaceful place to relax. The staff are also amazing. Booked all our excursions, transfers and where helpful to tell us what to see an do. The staff also spoke many languages so it wasn't a problem to communicate. If you are looking for a sunny spot with a pool Riad Bahia Salam is your place. But please note that the pool is only open from 9:00-19:00.
Stayed 7 nights in Jun 2017

10/10 Excellent

nick, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk to sights of interest.
Thoroughly enjoyed our stay, all the sights during the day and evening. People friendly and helpful. Food cheap and tasty.
Stayed 3 nights in Jun 2017